I recently spent six nights at the Mosaic Hotel while recovering from a plastic surgery procedure performed nearby by a Beverly Hills surgeon. We actually discovered this property somewhat by accident. Due to some miscommunication from my surgeon's office, the hotel they typically recommend--where we had stayed before--didn't recognize the surgeon's rate we were expecting, and we suddenly found ourselves scrambling to secure accommodations less than a week before the procedure. In hindsight, the mix-up turned out to be a blessing because the Mosaic ended up being perfect for our needs. We've stayed at several hotels in Beverly Hills and nearby areas like West Hollywood over the years, and this property felt especially comfortable and well-suited for a recovery stay. Frankly, I wish I had known about this property during my prior two procedures and the multi-week stays that went with them. For guests recovering from procedures--and for the loved ones supporting them during recovery--the hotel offers a thoughtful recovery package that includes discounted parking and waived amenity fees, an unusually considerate touch for hotels in this area. Small details like that made a big difference during what could have been a stressful trip. The service throughout our stay was fantastic. The staff were consistently kind, attentive, and genuinely helpful in moments when a little extra humanity went a long way. We'd especially like to recognize Jessica, who helped us several times during our stay with extra pillows and other small comforts that made recovery easier. The rest of the staff were equally accommodating. While I wasn't able to enjoy the bar due to my procedure, the bartender who kindly provided us with ice multiple times was cheerful and service-oriented. Another bonus is the location. Because the hotel sits just off a residential area, it's much better for walking a dog than many other properties nearby, with more green space and lawns available. Do bring your own waste bags, though--the hotel was kind enough to provide small trash liners when we needed them so we could be respectful of the neighborhood residents. The pool area is intimate but quite cute, and it's heated (we were told to around 75 degrees). That's still a little cool for my Florida blood, but I wasn't exactly in condition to enjoy a swim anyway. Still, if I were reading reviews while deciding where to stay, I'd appreciate knowing that detail. My only complaint is that the rooms don't have blackout curtains. Instead, they use very cute shutters that fit the charm of the property--but they don't quite beat the early morning sun. If you're in an east-facing room and hoping to sleep in, it gets bright around 6 a.m. I would recommend bringing an eye mask if you need a darker room, and perhaps it's something the property might consider improving in the future. Overall, I really enjoyed the character and charm packed into this property. It was a very pleasant stay, and what began as a last-minute scramble turned into discovering a true gem in Beverly Hills. When we find ourselves needing a place to stay in Beverly Hills again--or when friends and family ask for recommendations as they begin their own surgical journeys or are just visiting the area--we would recommend the Mosaic in a heartbeat. read more

I have known this place for quite a while. They have a sister hotel that I did a photo shoot at and the pictures and it up in FHM magazine. I love small boutique hotels the service that you get is amazing. They remember the most little things and it is something that I pride myself on doing when I meet clients. These are things that make you want to come back so not only does the mosaic have great food. Great drinks great service great staff, but they make you wanna come back. read more

This is one of the nicest cutest hotels with the friendliest staff! Especially Bob at the bar lounge, he's the best. The pool lounge is a peaceful retreat especially in the evenings by the fire pit. The comfy cabanas have heaters to keep you warm. Mosaic is a gem in Beverly Hills. read more

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My family and I will definitely stay here again! It is a beautiful hotel with excellent service and amenities. Not only was the room comfortable, clean, and spacious, but the food was also great! The breakfast burrito and eggs Benedict were my favorite, but I can't wait to come back and try the Nicoise Salad. We also loved how it's located in a prime location (about 5 minutes from Rodeo Drive). Thank you Mosaic Hotel staff for giving us the best hospitality. Everyone was very helpful and nice but I definitely want to give a special thank you to the General Manager, Sirley Cuevas, who ensured our first time staying at the Mosaic Hotel was great. read more

A cozy, clean off the beaten-path hotel. I was very impressed with Philipa at the front. She went out of her way to accommodate me when my AC broke and I had to find a place for a night. Not only was she very helpful, and made every effort to put me a comfy spot, but she was genuine and kind. read more

This was a very cute little boutique hotel. I like the bathroom I like the cleanliness I like the stuff. It was really nice to know that we were offered one complementary drink for each day we stayed! It was really cool. Bartender was really nice, Bob... Make sure you say hi to that guy! read more

Mosaic Hotel - Breakfast - Hotels Near Me - Beverly Hills, California

10/10 would recommend!!! This place is so cozy and comforting. It did not give off hotel bleh vibes, this was feeling so much like at home but better. The staff was very personable and accommodating in every aspect. They also provide complimentary coffee and at certain times, complimentary wine. Olivia at the front desk was especially sweet and thank you for letting us check in a little earlier! read more

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Relaxing hotel with a convenient location in Beverly Hills. Onsite restaurant and cocktail bar for an all encompassing experience read more

Mosaic Hotel - Relaxing poolside ambiance - Hotels Near Me - Beverly Hills, California

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I just heard today that Josh is no longer at the hotel. I have been a guest for over 20 years and know Sandip, the owner through Brenden Carlin who was the best GM they have ever had. Josh is so personable, accommodating, efficient and every guests adores him. He has brought in so much business to the hotel. He marketed to the plastic surgeons, nurses, like myself, beauty industry and more. He was the motivating force that kept the hotel running smoothly. I am actually shocked that they have let him go! What a huge mistake! I am writing to Sandip and Alex personally about this. I won't go back without him there. read more

This is a gem of a hotel in a very central location. The staff is super attentive. The room was small but pretty, overlooking the pool, and the morning coffee was perfect! read more

update to previous review: i paid $694 for two nights stay, and they charged me $179.80 in undisclosed parking fees for two nights. stay away. totally shady. read more

Gotta give some love to Michael today, the concierge at The Mosaic Hotel restaurant. I'm so blue about my job...and Michael gave me a hug and love and a complimentary drink to drown my sorrows with a delicious lunch. Kudos to Alex the bartender, Guillermo the server, and Rosie the chef -- SCRUMPTIOUS asparagus soup! And the lemon drop martini surely improved my outlook. :) LOVE my haven of The Mosaic Hotel restaurant. My saving grace. Highly recommend. read more

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The staff there are all wonderful. It's a great location. The staff helped me thru a difficult time. They showed me to this great Taco place. The pool is small but beautiful. The fresh lemon trees line the walls! The food was great. Thank you read more

I purchased a 2-night king suite. I Informed them a week in advance of a late check-in. When I arrived, I was placed in a standard queen. I was told they have no vacancies. I complained and was told the manager would contact me, and my bill would be adjusted. Nonetheless, I was moved to the correct room the next day. The manager never returned my call. I do not recommend this hotel. read more

Future patrons/guest... DO NOT STAY HERE. Details is where it matters. There's always room for improvement... not likely after reading other yelp reviews. Regardless, I decided to experience this myself and give them the benefit of the doubt. Four months later after my stay, I'm still trying to get charges resolve. Read further and view my picture for a better understanding. I stayed for one night and they charged me for two. TWO!!!! I understand parking is not complementary with your hotel stay but look at my booking and reason with me at least. Nope... this hotel is relentless in terms of nickel and dimming patrons. They never mentioned anything about the "Urban Bundle" which is $20 a night. I stayed for one and charged for two. Parking I stayed for one and they charged for two. This is where it got me livid. I did not eat their cashews, dark chocolate bar, nor had any Kind Plus NB.. whatever that is. Simple truth... I did not consume these products. Yet, its on my bill. I called them to work this out because I can see how this might be a mistake and we are human, it happens. But with a one night booking and double charging me for everything else... that is intentional theft. I should have know when I checked in and the staff had no idea where my booking docs where. If you are desperate for $152.70... then I hope you made it count. I will be sure the Better Business Bureau is aware of such business practice. read more

Mosaic Hotel - Nice and elegant hotel. Too bad its quite deceiving... - Hotels Near Me - Beverly Hills, California

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Stayed here one night with a friend...it was her room. the place is a small boutique hotel in Beverly Hills. Very quiet and private. Rooms are average rooms bed was very comfy bathrooms are nice with great products. front check in desk (literally a nice desk) was very friendly. bar is in the front lobby with a seating area towards the back that exits out to the pool area (we didn't take advantage of any of it) we did take advantage of room service (note there is no room service between 11 am - noon)...i had the Cesar salad with grilled chicken (ok...that's not really on the menu but it's what i got) My friend had Brussels and some other items...we enjoyed it all valet only parking...they were nice enough to hold my car after we checked out...until 3:00 (i imagine i would have been charged an extra day if i returned after that). It was a nice hotel and not ridiculously overpriced. If i needed to stay in the area again, I would consider staying here. I usually prefer to pick a Marriott/Bonvoy property which is the only reason I wouldn't stay here again. read more

This is a sweet boutique hotel in the heart of Beverly Hills with a surprising great little bar area with delicious appetizers, craft beers, cocktails and happy hour. I had dinner there with excellent service from a friendly bartender. read more

Mosaic Hotel - Poke Tuna Tacos - Hotels Near Me - Beverly Hills, California

It's a great little place to meet for a drink. I like it by the pool. The staff is so cool. There's no pressure and they are happier you are there. Great service. They have a fire pit at night by the pool which is nice. read more

Mosaic Hotel - Barbara and friends enjoying drinks by the pool. - Hotels Near Me - Beverly Hills, California

The bartender was supernice and invented a non-alcholic drink for me using my drink ticket. Don't laugh, I tend to avoid the cocktails and free wine because it makes my face red. Not attractive. I sat outside by the postage-stamp sized pool because they use some fragrance in the lobby and fragrances make itch all over - red eyes, itchy eyes, stuffy nose, itchy all over. Damn, it sucks to be me. I will never stay here. Sad, because the staff were all pretty nice, but I'm certain they use the same fragrance in the rooms and I would have a horrible night like I do at Kimpton - itching from their darn fragrances. read more

Mosaic Hotel - Things in photo are larger than they appear in real life. Cute but tiny and 7' deep - Hotels Near Me - Beverly Hills, California

We checked in and wasn't greeted immediately, the employee was on a personal call! After checking in we went up to our room. It had a old smell to it(dusty). We noticed that the pillowcases were dirty with huge crusty stains! And the bathroom mirror was completely smudgy, the bedroom tall mirror was sprayed and not wiped down. We noticed the housekeeper was still on our floor we called her over and she switched pillowcases and said "sorry". For a hotel located in "Beverly Hills" you would think the cleanliness would've been there. read more

Mosaic Hotel - Dirty stained pillow - Hotels Near Me - Beverly Hills, California

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I used to LOVE this place. However, I stayed here for the first time in 3 years and it's just not the same. It's dirty. My pet peeve. Of course, we had loud, pot smoking "kids" next door but that's par for the course once in a while at hotels. The reason I'm writing this review is for those people that like a clean feeling room. See photos. Location is amazing which is why I gave it two stars. read more

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I had high expectations for this place only to be treated poorly and crappy service. Noise was unbelievably loud, staying in the room was not enjoyable whatsoever. Would ask questions to the person at the front desk only to be responded with an attitude as if we should have known better what they accommodated when we were told different information to begin with. Staff should be on the same page, clearly not with the amount of different information we got. Will not be coming back and definitely not worth the money. read more

Booked five nights at the Mosaic and anticipated a wonderful stay based on reviews and location. Unfortunately, the hotel didn't live up to my expectations! First of all, the room was very nice however had several unnecessary maintenance issues, e.g. light fixtures not working, bulbs in ceiling lights needing replacement. My biggest complaint was housekeeping. Due to COVID, I was informed that housekeeping needed to be requested. I requested housekeeping for the morning of my third day; it didn't happen and no valid excuse given. Requested again and once again, no housekeeping or valid excuse. One final note, still waiting (48 hours later) for my final bill. Service not reflective of an upscale hotel image. Although I have future travel plans to Beverly Hills, those plans do not include a stay at the Mosaic! read more

This place was great and the the customer service was outstanding (other than JOSH). My friend and I stayed here for a few days (Weds-Sat) to relax after surgery and the overnight staff was amazing! They helped out as much as possible and were very informative about the surrounding area. The only issue I encountered with this place is JOSH. I called a few mins ago to inquire about charges on my card. I was simply trying to understand why my card was charged. Once Josh is explained why the card was charged, I stated that I was unaware of the resort fees because my friend booked the room. I wasn't even trying to get the fees removed, but in a very childish way, Josh stated that "maybe your friend should read before booking," and hung up the phone. I'm still giving the hotel 5 stars because it was clean/COVID-friendly and the rest of the staff was ABSOLUTELY AMAZING, but I would rather not deal with Josh if I return. Someone should speak to JOSH about tact and quality customer service. Thanks! read more

Philippa who works at the front desk was terrific! She was a pleasure to work with and helped make our stay a positive experience. Same with the bartender and other staff who are very nice. Good food, nice rooms and great experience all around thanks in large part to the outstanding hospitality of the staff. We look forward to returning in the future! read more

Looking for a centrally located boutique hotel in the Beverly Hills area? Look no further than The Mosaic! I recently spent two nights at this hotel and I had a memorable and very pleasant experience... I did have to wait a while upon check-in as there was only one person working at the time and she was helping someone else, but once checked in, it was smooth sailing. My room was clean and just big enough, had a comfortable desk space and bed, and nice amenities. I had a view of the pool area, but didn't get a chance to take advantage of it first-hand. Staff was friendly and I found the location central for walking to the close-by shopping and cafes and Ubering elsewhere. The one thing missing was a full length mirror in my room and the elevator is a tad bit slow... I recommend bringing some bottled water if you stay here too. All of that being said, I would definitely stay here again on future visits, especially if the price was right! read more

Mosaic Hotel - My bed for the next two nights! - Hotels Near Me - Beverly Hills, California

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Nice comfortable room. The front desk guy was very nice. I was looking forward to Bvlgari products in the bathroom, but there were none. Will def stay again. read more

We wanted to love this place as the staff have been excellent. But I feel like I can honestly only give it 2 stars as I will not be able to recommend this place to anyone. Pros: - Staff is really nice and very helpful - Location is walkable distance to Rodeo Dr and all those shops - A few minutes away from Westfield Shopping Mall Cons: - Parking is $40+ a night. You "might" be able to park underneath but stalls are extremely tight and many times other guests park horribly and take up 2 stalls. Alternative is to park behind building in a dark sketchy area. Parking is unregulated and while we paid, I've seen many others without the same placard parking for free. Feel ripped off here. Don't charge me $40+ a night without any assurances that I'll have a stall at the end of the night. - Bathrooms smell of sewage (read other reviews this looks to be common for others as well). - Rooms have a bad smell (hard to describe) and we need to open windows every day we get back. - No curtains to cover windows. Lots of light leakage. - Carpet is dirty when we checked in - Single elevator (very slow during normal hours) - Some units seem to be only accessible via stairs (think of a walk up type unit) Last words: As I write this review. I don't see how I could recommend this hotel as they have a lot to do to really make this a desirable spot. Not sure how this place is a 4 star hotel as I'd say it comparable to a mid tier 3 star hotel. If you have that mind set coming in that you're getting a 3 star hotel experience this place can be great. But if you're coming in expecting 4 star then save yourself the trouble and try a different spot. read more

Amazing staff. Clean rooms. Easy parking. Centrally located. Amazing. I fancy myself an Angelino even though we are from OC...this hotel is immaculately appointed, well staffed, clean, centrally located, and allows me to tick my LA boxes for a couple of days before we head back to Oc! read more

Just had the most amazing healthy lunch at the hotel . Mr Maurillo Rivas, the server was just outstanding . The staff here just puts a smile on your face . Highly recommended read more

Mosaic Hotel - Salmon , kale, quinoa cauliflower AMAZING - Hotels Near Me - Beverly Hills, California

Beverly Hills vibes without the pressure Mosaic is renovated boutique hotel. While it's super small, it still boasts spectacular amenities like a full bar, brunch service, a small pool and even mini outdoor cabanas. We were immediately greeted with amazing service by the front desk where they offer fresh fruit and water and offered us two complimentary drinks at the bar. We were in luck arriving shortly before happy hour began and were able to purchase a few amazingly made discounted drinks by their friendly bartender. Then we went shopping by taking a walk to Rodeo Drive. Our room had great toiletries (Bvlgari) and was small but chic. Other cool amenities was their free bicycle rentals, which we desperately wanted to try but ran out of time. We can't wait to come back to this precious hidden gem. read more

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Booked one bedroom suite for my surgery 2 weeks ago when we arrived they checked us in in a regular room and saying their suites are sold out now! How unorganized can you be while supposedly being a hotel for many recovering patients ! They even promote surgery packages the guy in front desk couldn't even find email with my reservation ! This it's not something you wanna deal with the night before your surgery! Also the heater isn't working ! read more

Let me first start off by saying, I am not a big yelper and have only ever left positive reviews for places. I am blown away by the lack of customer service this hotel has. It makes me want to cry thinking of my entire experience and management has yet to even reach out or apologize, which is the least they could do. I stayed in the Mosaic Hotel about 2 weeks ago. Everything was going good until I checked my luggage with the front. I had travel bags that I left with concierge. They gave me a ticket stub to pick them up later. I returned and asked for my bags. Apparently the lady at the front had not labeled my bag and the valet man had placed my luggage in another persons car, not realizing that the luggage was not theirs. I was horrified when I realized that my luggage was placed in someone else car with all my belongings, but ok - stay calm and maybe we can get a hold of these people. There was no number on file and no record of who was the last person to leave. All I got was, "well they said they were heading to the airport". I then asked if there was any kind of reimbursement or anything they could do but I just got blank stares. Then I started to freak out and cry. We called around to multiple guests at the hotel, hoping they were in the same conference as me, called the airport, called rental car agencies... FINALLY I get an answer that my bag is likely at LAX. We look it up and its 2 hours away with traffic. We then drive to LAX and go around to multiple rental agencies. Im asking them to look in lost and found, and getting denied by everyone. By now, 4 hours have gone by. Im freaking out because all of my belongings are in that bag (makeup, hair products and tools, sunscreen, medications, clothes - everything!) and trying not to cry because I'm normally very calm and rational. After driving around for hours, calling multiple places and getting placed on hold and having to figure out what number to dial because I cant get ahold of an actual person instead of an operator, I FINALLY find my bag! However, its in a rental car still and they start to question me because they cant find the key. I have to talk to multiple people and have lengthy conversations in order to tell them that I did not drive that rental, I do not take their car key, and that yes - that is my bag! Now 5 hours later, I've talked them into breaking into the rental car and giving me my bag. Mind you - I was supposed to be at a work function meeting the other team members that night but instead it got turned into a crazy, frantic, stressful wild goose chase. Let me end this by saying the front lady and valet man were very kind to me. I understand mistakes happen. I work in customer service and totally understand that we're all human. However, management did not reach out to me after the incident nor after calling two times to report the incident. There were 3 chances where I tried to make contact and they ignored me when they could have just reached out and at least apologized! Im extremely disappointed and would not recommend this hotel to any of my friends/family read more

Stayed at this hotel for 2 days booked a suite it was filthy brought it to the attention of front desk Leo he said there was nothing he could do about it I asked for a discount he said he couldn't give a discount on the room. he brought up some sheets to cover the couch. He stated to talk to the staff tomorrow about a discount. The next morning I went and spoke with Philipa at the front desk and advised her of the room being dirty and them not having another room to move me too. She said they can't do a discount on the room she said the best she could do was a $50 comp for dinner. I Did move into a smaller room on day 2 which was still dirty, the throw pillows in both rooms where nasty. Philipa at the front desk said it's not dirty and they are not stains that it was wear and tear. She definitely should not be in guest services with her attitude she was very rude and unpleasant to deal with. This room was $400+ a night. I stayed because I was from out of town and picked a hotel closest to my Doctor. I will be sure to let my doctors office know to have his out of town patients stay elsewhere and not book here. The pictures speak for themselves of how dirty this place is. Motel 6 would have been cleaner and cheaper. Also there where 4 charges on my bank account from the hotel when I asked Philipa about it she said she didn't know that it only showed 2 charges on her side. Make sure you get a printed receipt. Because Philipa will try to overcharge you. The one star I gave was for the food their food was good and servers were very nice. read more

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Worst hotel ever phillipa said she was the acting manager when I'm sure that's not true. The noise in this hotel is unbelievable. Room service was unavailable due to staff no show. I'm VERY Disappointed in this so called Beverly Hills Hotel. read more

Adorable boutique hotel in the heart of Beverly Hills. Super friendly and helpful staff. Very clean and great design. The bar and pool at night are wonderful. Definitely coming back. read more

Great hotel to stay in, if your just visiting to get away from home or for a long stay. Starbucks right around the corner walking distance score. So conveniently located. Pool jacuzzi fire pit great music and quiet read more

Mosaic Hotel - Hotels Near Me - Beverly Hills, California

I was looking for a place to rest for a few days after surgery and found Mosaic to be very friendly.

OMG!! I really don't know where to start! I absolutely love this Hotel! The service I was provided was beyond expectations! I wanted to thank the General Manager SAYE for making the experience Smooth and for his great customer service! The guys at the bar were amazing! The drinks they made were sooo yummy! I can't wait to come back and stay here for the weekend ‍ read more

I had a great stay at this GEM in BH. The staff was very welcoming upon our late evening arrival. The bar was quaint with great company. Even tho it was a very busy time we stayed at the hotel the Manager Drew was able to book my kids and I a perfect suite. I will definitely be back! read more