Right away when we arrived, I knew that this is one of the boutique hotels that I knew we would be…read moreback to. Honestly one of the best hotel experience I've had in a long time, which is saying a lot because I get to travel alot. Spoiled me! Everything about the experience checked all the boxes. The hotel is beautifully decorated. Classy. The rooms are gorgeous, understated elegance. You can tell the place is newish. The service is amazing. Everyone from the front desk to the valet to the hotel restaurant are kind and helpful. As others have mentioned, the courtyard, outside space is beautiful. A classy, almost Italian country feel. Big white leather booths that are lovely to lounge in, whether to eat, have a glass or wine, or just hang with a book. We just loved the restaurant at the hotel. We accidentally stumbled once we got there into their Happy Hour (so lucky) which was amazing. Besides the beautiful outdoor space under the trees, hey they had delicious drinks and amazing food on the happy hour menu! We had the truffle French fries, beef skewers, green beans and then a Caesar salad with added chicken. All was great - specially loved the fries and salad (the added chicken was juicy and delicious). We enjoyed our experience SO MUCH we went back for dinner! That's how good it is! Sat by the outdoor fireplace - very romantic - and had an equally lovely late night dinner. Burrata and tomato, shrimp appetizer and our favorite rigatoni I believe with a creamy pesto sauce. So yummy! The location is great. Earlier that morning I had met friends at the corner of Sunset and Highland to march in the LA Pride. The Hollywood Bowl is an amazing place to enjoy a picnic, wine and cheese spread while enjoying beautiful music... The hotel is just across from the Farmer's Market, where we went for two extraordinary meals- an Italian restaurant that was delicious and breakfast at DuPars which lived up to its hype of Esquire magazine that said their pancakes were the best in the world. Earlier I had to run to Target. My boyfriend walked a block away to Trader Joes. Everything you need and more is a short walk. We didn't go this time, but Canters is also up the street. My go to place for matzo ball soup late night while I was in college. As I said, this place checked every box. Oh - haha - I should mention the price was so reasonable for the quality of the experience! They also are pet friendly too. HIGHLY RECOMMEND! WE WILL BE BACK!

This was a cool place! Definitely do not expect the traditional hotel experience here, this is one…read moreof those hipster / artsy style hotels. So it's an outdoor indoor approach. I was a little let down given the price to be honest. Service was uneven, some people were great and sometimes I felt looked down on if that makes sense. The reason to come here though is because of its location. It's near an Erewhon, the Comedy Store, Museum of Death, and other cool places.

The hotel was beautiful but the service was the worst I have ever experienced and unexpected…read more No drinking water in the room, unless they'll charge $13 a bottle, okay... even a 5 stars hotel would provide 2 bottles for free, whatever, typical LA thing right? Fine. Bed sheets and comforter have stains. Ok.. it happens .. whatever.. but even all bath towels have stains.. that's unexceptable. So I called the front desk to ask for new bath towels, waited for an hour.. didn't come. Called again waited another 30 mins, still never come. On the check out day, one of the staff was banging the door when I was in the shower. Which was ridiculous because I talked to the front desk the night before that I am going to have late check out. I was rushing to wear my clothes to answer the door, and realised he already opened my room door. Which means, luckily i was dressed.. if not, he would see me naked. And I feel this is super disrespectful! Why would u open someone's door without permission? Then the whole conversation he was so rude, with an attitude, said I didn't have late check out, late check out is not guarantee and only gave me 10 mins to leave the room and will have penalty. I was shocked. At the end when I check out. I was asking for the staff's name who is kicking people out. And the front desk was trying to cover up for him and said they don't know who that is. I am like.. Come on, how could you not know your coworker's name? So they finally gave me a name " Johnathan" which I don't know if they made it up or not. But anyways, this is the experience I had in this hotel. Definitely not recommend this hotel because of the service and cleaningness for this price.

If you want to feel like you're visiting a country home -- this is it…read more Love the atmosphere which is like someone's farmhouse. So relaxing and fresh. Their menu includes farm to table fresh ingredients. The decor is like someone's home. Forget the stuffy old regimen or the modern plastic and glass feel. This place blends upscale farmhouse with west elm or crate and barrel right in West Hollywood They have daily specials and happy hour prices too Located right off third street

5.10.26 Highlights:…read more-Service: Exceptional and genuinely friendly. According to their website, the hotel has been designated with a Michelin Key. -Ambiance: Vibrant colors paired with elegant design elements throughout. The lobby and courtyard are especially stunning. -Design: Thoughtfully designed spaces, including a courtyard with cushioned seating, a fountain, and two gas fire pits--perfect for relaxing. -Location: Conveniently within walking distance to the Hollywood Bowl and Hollywood Blvd. -Upgrade: We were upgraded at no additional cost--a pleasant and unexpected surprise. -Fun Fact: A reality show I watch, 90 Day Fiancé on TLC, filmed at this hotel--and coincidentally, we stayed in the same room. How cool is that? Feedback: -Provide additional waste receptacles in the lobby and guest rooms; currently, there is only one in the bathroom. -Consider switching to key cards instead of manual keys for added convenience. Helpful Info: -Complimentary Breakfast: The website description is misleading--breakfast is only "complimentary" if you pay a $30 service fee, which is actually tied to internet access. Worth paying the service fee if you need reliable internet. Our connection in the room was spotty--we had to step outside our room to get a stable signal. -Phone Coverage: Staffing is limited, with one team member often covering multiple roles (front desk, valet, driver, breakfast prep). As a result, calls may occasionally go unanswered. -Parking: Valet parking is available on-site for $45 per day. -Accessibility: The property has only two levels and no elevators, which may be challenging for guests with mobility concerns. Final Verdict: Highly recommend based on the stellar customer service, prime location, and beautifully designed ambiance.

Had to update after another wonderful visit with more pics of the beautiful courtyard and grounds!…read moreAs I said before, the impeccable customer service is even better than the beauty of this place. A gem and a home away from home.

We just celebrated our 10-year anniversary at the Waldorf Astoria in Laguna, and it was, without…read morequestion, the best service we have ever experienced. From the moment we arrived, the stay felt personal. Mario and Eric both went above and beyond in ways that turned a beautiful weekend into something we will talk about for years. Nothing felt scripted or routine. They anticipated what we needed, handled every detail with real care, and made sure the anniversary felt special without ever making it feel fussy. Small touches, thoughtful timing, and genuine warmth added up to a stay that felt effortless and completely ours. The property itself is stunning. I mean the setting, the rooms, the grounds, it's insane. But what we will remember most is how looked after we felt. Every interaction was warm, polished, and sincere. It's rare to leave a hotel feeling like the team truly wanted the trip to be perfect, and that is exactly what happened here. Best anniversary we've ever had, can't wait to go back.

Beautiful hotel!! Feels so luxurious and smells so nice!! They should sell that scent at the front…read moredesk! The concierge was so great with restaurant recommendations. And all of the staff did a wonderful job!! The hotel is in a great location to walk to the heart of Beverly Hills. Very nice rooms too!

This was my 2nd stay here. My first stay was in 2009 (!), 6 months after SLS first opened to great…read morefanfare by businessman Sam Nazarian and his SBE Group. He would later open several other SLS properties, including one in Las Vegas (it's now the Sahara). Although he's no longer with SLS, there are still properties worldwide. This one is now part of Marriott's Luxury Collection. I believe it's the first North American hotel designed by famed French designer Philippe Starck, whose designs are always whimsical, eccentric, out-of-the-ordinary. I believe its uniqueness and iconic status is why very little has been changed regarding the hotel's design, and what has been refreshed has been clearly done with Starck's vision kept in mind. SLS itself was a complete gutting of the former Le Meridien Hotel. I took a look at my photos from my first stay before posting this review; they were taken with a digital camera, before phone cameras had good quality. The exterior, hotel lobby entry and patio, valet area and ground floor public areas (the dining space now called The Nook, the concierge desks, the foyer for the meeting rooms) are pretty much unaltered, although I don't recall the nearly full-size white horse wearing multiple strands of pearls with a lampshade on its head. The images in the elevators are unchanged. What is different here is the large entryway and outdoor lounge located behind the valet stand. This area has been closed since the pandemic, open for private events on occasion. Originally it was the entry to the large, highly acclaimed restaurant The Bazaar by Jose Andres, when chef Andres was near the beginning of his illustrious career. I remember this tapas-style restaurant was wildly popular and had several different dining concepts within. One of them was Saam, an exclusive limited-seating tasting-menu spot that later morphed into Somni. Somni reopened post-pandemic, without chef Andres, in another space in West Hollywood and now has 3 Michelin stars, helmed exclusively by chef/owner Aitor Zabala. I'd say the lack of a signature restaurant is one of SLS's shortcomings, especially considering its past. I noticed in my old photos there used to be a Morton's Steakhouse connected to SLS that's also now an empty/unused space. I would describe SLS's chief design components in 3 words: monkeys, mirrors, chandeliers. They are everywhere. But it's not a case of style over substance; service and amenities overall were good. The hotel overall skews dark. There's virtually no natural light in the ground floor public spaces, and the rooms also lack some light due to the smallish size of the windows. But they are definitely brighter than before. SLS has at least one interior courtyard; my room faced this way, as do any rooms with terraces or patios. I loved the often humourous lit panels that have the room numbers on them--animals or 17th century people with whimsical features and/or monkeys "graffiti'd" in. The room was pretty spacious. There was evidence of a past mini-bar, now just an empty fridge (which I prefer) and an empty drawer with space for "Saints" and "Sinners". There were 3 types of fancy glassware and in illy coffee machine. I remember the triangular-ish stainless steel sink and back-lit shelves in the bath. The best part was the A/C could be set below 65 degrees, which was essential during the heatwave that shrouded my stay. The layout of the rooftop pool deck is the same, although there are no longer huge framed mirrors and paintings surrounding the pools, allowing for more seating. There are 2 pools, one less than a foot deep, the other less than a yard deep. There's quite a variety of seating. There's a restaurant/bar here called LaDiDa that serves lunch and dinner and a weekend brunch they're really trying to promote. I did a lunch here; service was friendly but SLOW--servers cover the entire pool deck. The ground floor restaurant The Nook serves breakfast and lunch. If you have a breakfast plan like I did, there are quirky rules as to what you can order that aren't related to cost. On 2 separate occasions I ordered 2 cold beverages (instead of one hot and one cold) and a smoothie--they let both errors slide but was warned I was not playing by the rules. There's a automatic 20% service charge for any dining option at SLS, so service can be perfunctory, although always friendly. Just beyond The Nook is Sushi by Scratch, an omakase tasting menu for 10 people at a time, with 3 seatings nightly and one lunch seating on weekends. Aside from room service, those are all the SLS dining options. But there are oh-so-many dining options nearby, many walkable. And the hotel does have a house car, actually a large Mercedes bus that can hold at least 8 passengers. It's first come, first served. and only does drop-offs, not pick-ups. Overall a very nice staycation. It was like entering a time-warp into the past, but SLS's style is perhaps ageless?

Service was mediocre overall, especially the breakfast host…read more The hotel room was extremely noisy. There are six floors in total and our room was on the 4th floor, but we could still hear almost every car passing by outside. Also surprising for a Luxury Collection property: there were no vanity care amenities in the room. First time using an Illy espresso machine, usually I see Nespresso ones. Breakfast seating is quite limited. That said, the American breakfast was pretty good. The orange juice, the coffee was solid, and the mushroom and spinach sides were especially good.

A pretty great experience! 4.5/5 stars Would've been 5/5,…read morebut the wi-fi was a little spotty I had a weekend stay at Sunset Marquis from Friday-Sunday and had a great time. We ended up staying in a One-Bedroom Suite and it was GREAT. It was incredibly spacious and there were a ton of amenities in the room (bathrobes, slippers, a fridge, another fridge for beverages, lotion, makeup removers, etc). Loved the little patio too. Service was great too! Everyone we interacted with was friendly and helpful. We were even able to check out the fitness center Saturday morning. We ended up having it all to ourselves. The fitness center was pretty nice and even had water, towels, and a little juice fridge. It had a few machines and some weights too. Walking around the hotel is fun too! It's truly a hotel with so much character and there's lots of things to see! We ate at Cavatina for breakfast twice and enjoyed it. The only con was the spotty wi-fi signal. It was particularly weak in our room (the third floor), but noticed it was really strong at Cavatina and at the fitness center. It wasn't too much of an issue as we didn't need the internet for much. But I can imagine if I had an important call or work that that would be a bigger issue. Overall, a really wonderful hotel!

Classy, stylish hotel in walking distance from the West Hollywood action yet it has a very…read morepeaceful, zen vibe with a gorgeous, tropical landscape and koi fish pond. Hats off to the mastermind who planted the beautiful greenery and unique plants in the villa area- extraordinary! Knowing the history of music here, I loved all the pictures of iconic musicians posted throughout the hotel. Our room was on the first floor, by the pool. It was spacious and comfortable with a private patio with a ceiling fan to relax outside. The bed was heaven- so soft and lush and the shower was also lovely- perfect water pressure! We enjoyed visiting Cavatina for the ambiance and service and the pool was relaxing with a comfortable temperature! The hotel was doing construction when we visited and one pool was closed but we didn't experience any noise regarding this. This is a full service hotel that caters to guests so items such as ice, will have to be ordered and delivered ;) The only negative was our internet did not work well in our room or in the lobby. Good thing I wasn't working when I stayed ;) Overall though, it's a beautiful hotel with a ton of history and charm! If you're a mover and a shaker, you may want to visit Bar 1200 (in the lobby area) where all the cool cats gather, rather late at night :)

Excellent customer service. A shout out to Zoe anticipated our needs and fulfilled our requests…read more Hotel is at a great location. Clean room and comfortable beds. Great bathroom products. Enjoyed reading the hotel history on the top floor, near the entrance to the pool.

I came here recently when a friend rented a cabana and hosted her birthday party here. I've driven…read morepast this place a countless amount of times but never thought to actually go here until she invited me. Upon arrival, the security checked my bag and I had snacks in it. They told me I could not take it in as you are basically forced to purchase their food. My friend had asked for me if anything could be made vegan and nothing could. It seems weird that if a place can't accommodate your dietary restrictions, that they basically force you to instead starve. It also seemed surprising for them to offer nothing, when LA is such a vegan friendly city! Nevertheless, I really enjoyed their pool and had a lovely afternoon. It was popping when I first arrived, but as the afternoon turned to evening, it became more tranquil and peaceful and we could actually enjoy the pool and surrounding areas. I loved the vibe of the DJ playing some upbeat sounds and the furniture was all in great condition and very comfortable. The pool itself was warm and it felt good to dip my legs in. The people there had such a great energy. I loved the exquisite views of Hollywood and being able to see the sunset there felt magical. Parking is a little difficult in the area but I did manage to find some free street parking a few blocks south in the neighborhood. I just had to move my car by 7 pm since that's when it became permit only!

What a beautiful hotel! From the patterned driveway to the eclectic interior design, everything…read morelooked picture perfect. Pros: - location - beautiful hotel, rooftop bar - friendly customer service - complimentary bowl of fruit in our room - strong water pressure Cons: - valet parking only ($70/day) - ask for printout of room info upon checkout, as nothing was given to us besides the room key - down pillows (I personally hate them bc they go flat and the quills poke out of the case) - don't expect to keep anything refrigerated since it's fully stocked with drinks for purchase - accidental charges by them that we had to call and have fixed after we had left

When you walk in to your room you are transported to glam Hollywood. The styling of the room…read morecombined with the decorations make the room into this sexy space you want to be in. The staff is nice, well informed and always approachable. The Location is perfect. Walking distance to things on Sunset. Quick uber to west Hollywood and more. I love the SD Pendry but this one is now my Favorite!!!

One of the best stays I've booked in LA! I wanted a special new vibe for my man's bday and was…read morerecommended to stay here. Depending on your budget, this may or may not be a pricey hotel. Created an account via their website and booked a 1 night stay in the City King suite. $417 after taxes and including valet = $617. (Sat/Sun) LOVED their eco friendly vibe and thoughtfulness in the design of the property. Even down to the glass cups for complimentary water. Our room keys were wooden chips, the flooring material in the elevators were soft and cushion-y (so unique), real plants placed throughout the property- even in your room, free rides via their Audi vehicles (3 mile radius) and so much more. Upon arrival we were quickly checked in. Probably took no more than 10 mins. Valet was $75. Pets however stay for free! (So awesome) We ended up on the 10th floor and found a bottle of prosecco in the room to start the celebrations. The room was super clean, eco-friendly and the view was beautiful. Bedding was comfy and so was the additional couch in the room. Amenities were bomb and fridge options were too good! (Good brands) The lounge at check in was such a vibe with dim lighting. Sat there a few times (evening and morning) to just relax and enough the ambiance. Hotel was super lively with guests and community. There was a dj one evening and they seem to have a lot of wellness activities and offers which was nice to see. There's a breakfast spot right next to checkin (we didn't try) and a complimentary fresh fruit stand in the mornings. The architecture of the property is so beautiful and you can tell they really care for it (and the plants!) The grand stairs were my favorite be sure to take some pics in the evening - the glow is to good. Will definitely be back. I'm a fan!

By far the COOLEST hotel in all of West Hollywood and I wish I was staying here instead of down the…read morestreet!! The lobby is beautiful and I love the foliage and did I mention the delicious scent throughout the hotel? It is a must do and I want to move over here and stay here forever lol. They have a lot of restaurant options and they have a nice gym. It's a win-win all the way around!

Is this the "best" Best Western? Well, it might be. But it is still a Best Western…read more The location, smack dab in the middle of the Sunset Strip in Hollywood, is incredible which is why you are not paying typical Best Western prices. It is situated literally next to the Sunset Tower Hotel which is a celebrity hotspot and extremely expensive. The Andaz Hotel is across the street and Saddle Ranch and the famous Comedy Store are maybe a one or two minute walk away. The room was very nice and the bathroom was good-sized. The shower was also excellent (except the body wash in the wall dispenser was empty--hey, it's a Best Western, did you expect perfection?). There is a free continental breakfast and it is fine. The pool is good-sized but there were no towels available when we arrived. Again...this ain't the Beverly Hills Hotel. The self-parking garage is on the other side of the property and is connected to the hotel. Be aware: some rooms, like ours, overlooked Sunset Boulevard. Sunset Boulevard is extremely loud, especially at night. If that may disturb you, ask for a room facing the other way. Unfortunately, the worst thing going for this hotel is the clientele. Yes, this is a budget hotel chain but the prices you pay at this particular spot are far higher solely because of its location. Sadly, some of the guests were incredibly noisy and rude and apparently, smoking at the pool is perfectly acceptable. I could give other unfortunate examples. So this pricier budget hotel still attracts a very budget crowd. Would I stay here again? If I wanted to be in this location without paying $500 or more a night, yes.

This was my fourth stay at Best Western Plus Sunset Plaza Hotel, and it just keeps getting better…read more The hotel was recently remodeled, and the transformation is beautiful. The rooms feel modern, fresh, and incredibly clean, with a cozy boutique vibe that you wouldn't normally associate with a Best Western. In fact, when you think of "Best Western," this is definitely not what comes to mind -- it feels more like a charming, stylish boutique hotel tucked right into the heart of West Hollywood. I stayed on the third floor with easy access to the backyard pool area, and it was such a relaxing setup. The little patio and pool space are absolutely beautiful -- peaceful, well-kept, and perfect for unwinding. The rooms are spacious, comfortable, and thoughtfully designed, making the whole stay feel warm and inviting. They also offer breakfast, which is such a great bonus, and the manager is truly amazing -- welcoming, attentive, and genuinely caring about guests' experiences. Even though there are much fancier hotels nearby, I would choose this one again in a heartbeat. It feels personal, cozy, and special. I'll absolutely be coming back over and over again.