The physical therapy gym is fantastic. All the techs are amazing, so sweet and caring. They keep it…read morevery clean and organized. Always on top of things and on time. Top notch equipment, things that normal gyms do not have! It's the perfect mix of medical and gym, and they provide hot and cold packs after if you'd like. I love this place and look forward to going to PT!

The Timonium Office is Efficient, and courteous check-in is a plus. The waits between services is…read morereasonable. Professional, friendly services in x-ray, again, courteous and clean, despite the covid protocols, things move along and you are escorted without confusion.

I want to begin by stating that the nursing care I received at Mays Chapel was compassionate and…read moreexcellent. My praise for them, ends there. I had a stroke. Physical therapy told my husband and I that I would never walk again and stated that I really neededto be trained to live in a wheelchair. To make a long story Short, I am now an outpatient physical therapy. Though I spend time in a wheelchair, I am learning to walk and will be able to do so with a walker independently. Additionally, the medical Director came to my husband and I and told us that I was dying, and should be placed on hospice. that was two years ago. All of my doctors are completely confused as to why he would've came to that conclusion. When we refused hospice, and refused to accept that I could not be taught more independent living, they discharged me. The facility itself is beautiful. It is clean and well-managed. However, they did not provide what I needed from them. Have they done so, I believe that I would be further along than I am now. Again, the good news is that I am progressing dramatically at this point.

After my 90+-year-old mother was hospitalized months ago, the hospital recommended that she not…read moreimmediately return to her assisted living facility, but instead, they said that she should go to a rehabilitation facility. It was arranged for her to go to Lorien Mays Chapel. I am writing to tell you that Lorien Mays Chapel was very disappointing and that my mother dramatically deteriorated there. Although they say the right things and have a lot of staff with all sorts of titles, they are really not set up to manage elderly women with dementia. They put her on a vigorous regimen of PT and OT which wore her out and there appeared to be a complete disconnect between their administrative staff like the dietician and their floor staff. In fact, the latter were more concerned about their break times and getting food from the small luncheonette there than with my mother. Lorien Mays Chapel has a good reputation and I think that for relatively healthy young to middle aged men or women who just need a little PT or OT, it is probably fine. However, for older individuals who need more care and attention, in addition to PT and OT, Lorien is not the place to send them. Seeing my mother deteriorate so quickly at Lorien, we managed to get her out of there relatively quickly - weak, very disoriented, and on oxygen 24/7. After returning back to her assisted living facility where they are better setup for her issues, she is much stronger and active again.

The physical therapist staff are excellent as one would expect from this type of facility, food is…read morenot always the best as far as amount served, I don't expect the same serving as at a 4 star hotel but a grown man who is recovering an injury needs adequate nutrition. The floor staff are very good most of the time.

The people that work here are kind. It takes a special person to work in a rehabilitation…read morefacility. I cannot imagine what it's like to live/work at a rehabilitation facility. I imagine it's like being a kindergartener or a kindergarten teacher. With care you get what you put in. If you give it your all with the help you're provided then you will get better. If you decide to let yourself go and sink then that will happen too. A facility can't force you to get better. We are thankful for the amazing staff that help this Post Acute Care Facility run smoothly.

While the ok physical therapists were excellent, their techs and aides were not, some were rude and…read moredid not no how to tend to those in pain.

After 1 yr of living w/ my husband in our Independent Apartment, I needed to use my emergency…read morependant. The staff responded very quickly & I was sent to GBMC. After 1 wk in hospital, I returned to the subacute rehab unit @ MD Masonic. The nursing staff was very professional & always available. The Rehab staff evaluated me & created a therapy plan. I call the Rehab Gym the "Miracle Room" because after 2 wks I returned to my apartment. It was so comforting to know that all my needs could be met in one place. And for that, I am very grateful that I've made MD Masonic MY HOME

July 31 I want to update this review to say that there are…read moreareas that Stella Maris does well. One of those is taking care of her medical needs. The Director of Nursing's office makes us feel very confident with handling her medical needs. Our frustrations are NOT on that level. We do have an issue with the seemingly disconnect between the medical care and what we call the daily living care, like toileting, walking, and dietary. At this time, we are going to keep Mommie at Stella Maris and work with the staff. Hopefully, the actual hands-on staff's day-to-day care will improve. I have increased the star rating and hopefully will be able to increase it to another star as time goes on. JULY 25 Things continue to get worse. Two days ago my sister found my mother soaking wet in urine. Her clothes, the cushion and pillow she was sitting and resting on were soaked with urine. There was even a puddle of urine in the geri-chair she sits in. This means that the aids are not toileting her at regular intervals, and they are not cleaning up the pillows, cushion, or chair when she urinates. We have consistently complained about the aids failing to take her to the bathroom when she calls. The staff, including the nurses, turn off her call light, tell her they will notify her aid, and no one comes back for an hour, oftentimes well over an hour. Mommie calls us frequently because she cannot get anyone to come take her to the bathroom. We believe the problem is two-fold. First, not enough aids. Second, poorly trained aids in terms of the ability to shift priorities. We are very aware that our mother is not the only incontinent resident. But the aids need to be trained on how to manage incontinent residents so they are not subjected to the humiliation of having to sit in urine soaked clothes. Our mother has had frequent urinary tract infections since coming the Stella Maris. While sitting in urine soaked diapers and clothing may not be the only cause of UTIs, that certainly does not help. We asked for a meeting with the Director of Nursing and the Director of the facility. So far, all we've had is a phone call from the floor nurse manager telling us she asked the aids what their process was. We asked her what else she was calling to tell us more than once, and she had nothing to add. First, she should have already known the aid's process. Second, we need to know what's going to be done to make sure this unsanitary, humiliating situation does not continue. Taking care of people with serious health conditions is hard work, but if everyone started from a place of "This could be my mother or father" they would have to treat each resident with dignity, respect, and caring. Unfortunately, that is not the experience our mother is having at Stella Maris.

My father received home hospice care through Stella Maris after being discharged from the hospital…read moreon a Thursday. We were told no nurse or social worker would be available until Monday. During those four days, my mother and I were responsible for all care, including repositioning him and managing his hygiene, despite being physically unable to safely turn him. Repeated calls to the nurse line did not result in meaningful support, and assistance only came after multiple escalations. When my father began actively dying, I contacted the hospice nurse for guidance as he appeared to be gasping for air and in a lot of pain. The nurse initially answered and disconnected the call. When I called back, I was told, "What do you want? I'm busy." When I asked about medication, I was told, "You can't kill him." We were given a medication kit but no written instructions, which made it extremely difficult to manage his symptoms with confidence during a highly stressful and emotional situation. Staff also made comments in front of my father about his impending death in a way that felt inconsistent with maintaining dignity, despite acknowledging that hearing is the last to go. When the nurse arrived after his passing, the first comment made upon entering our home was, "Are you happy now?" (I'm finally here) We were told bereavement support would be available, but no follow-up occurred, and we were unable to reach the social worker. My father chose this hospice in part for its Catholic affiliation, but despite multiple attempts, no priest came to provide last rites. We ultimately had to find one ourselves. This experience was extremely difficult for our family and did not reflect the level of support we expected during end-of-life care. If you want your family member to die with dignity and to be treated like a human being - do not use Stella Maris.

Type of care, Care quality and Office Experience HORRIBLE!! Unless you have the time to visit your…read moreloved one frequently, I would not recommend or entrust Towson Rehabilitation and Healthcare Center for long term disability. 90 to 95% percent of the long term care residents do not have family members that come to visit with them. What this does is it allows the facility to get away with things like leaving the resident anywhere from 4 plus hours without being changed or checked on. I am specifically speaking about the long hallway long term care on the second floor. The resident's clothes and blankets come up missing once they are sent down to laundry never to be seen again. It also doesn't matter that the resident's name has been written or sewn onto the garments. The residents do not have gowns, wash cloths or towels the majority of the time. My family member was left to lay in a soiled gown for over 3 hours because the CNA/GNA'S said that there were no clean gowns available. I let them know that this was unacceptable and she promised to go to another floor and try and locate a clean gown. How can the nurses do their job if the facility does not provide the necessities that they need in order to care for the residents. The care is DISGRACEFUL on the second floor. The aides are working 13 residents to one aide. Call outs are a constant thing so the residents are the ones left to sit in their own urine and feces. The hallway reeks of feces and bad smells due to lack of resident care. The employment turn over rate is astronomically high. If you hire CNA'S AND GNA'S and they're walking off of the job within 2 weeks, something is wrong and this happens on a regular. Call outs are a constant. They're always short staffed and yet nothing is done about it. Whoever is doing the hiring needs to be replaced because clearly they lack good judgement. My love one has been there for some years and I have tried to transfer them to another facility but due to my family dynamics it has prevented me from making this happen, so I'm left to deal with the piss poor care that is given. I've had many meetings with the administrator Laverne about my loved one's care and incidents that have taken place but it's like everything else over there, they walk the narrow line and then things go back to the way they were. The facility reprimands the employees that actually care about the residents and care about the level of care that they give to them but yet the slackers get rewarded. Make it make sense because it sounds backwards to me. Towson Rehabilitation needs to shut down their long term care floor(s) and revamp it starting with management on down the line. The owners ought to be embarrassed and ashamed to say that they are owners of Towson Rehabilitation and Health Care. You can tell that they spend as less money as possible for the products and care that's needed for the residence in that facility. If your loved one is residing there for long term care, for God's sake PLEASE go and check on them! By all means necessary try and get them transferred to a different facility. It's all about a dollar over there and the owners make sure they cut corners and costs on EVERY level! God Bless the Residents.

incident# 1 my father got there on fri 2/7/25…read more he fell & busted the left front side of his head on sun 2/9/25 around 9pm (around his eyebrow) trying to go to the bathroom on his own. he had been pressing the button for a while for someone to come help him go to the bathroom. when someone finally came they told him stop pressing the button. they left so fast, he didnt get to tell them what he needed. they never even asked what he needed. he had to go to the hospital. he had to get the opening glued shut. he also had a swollen black eye. no one called from the facility to say that anything had happened. we only knew that something happened because a nurse called from the hospital. unacceptable !!!!!!!! i spoke with the director of nursing, believe it or not nothing happened to the parties involved. i was told that disciplinary action took place. when talking to her, she even stated that she doesnt trust some of the staff there. if that is the case, why are these people working there? she even stop responding to me when i asked about an incident report. incident #2 my father used the urinals sometimes to help him from falling. the urinals were rarely emptied and i found myself emptying them every time i visited. i spoke with the director about the issue. the issue was fixed for like a day and then it was back to them not being emptied again. my father had so many different incidents that has occurred since hes been at that facility. the rehabilitation area he was located in on the 1st fl, the rooms were shared by 2 people. the bathroom was shared by 4 people because it was connected to the room on the other side. the bathroom was rarely cleaned. most times i came to visit my dad, the bathroom smelled like urine. they have agency staff that work there, not staff employed by the facility. most of the people dont care about the patients. there were some good nurses (udi- "the nice nurse", my father calls her, very nice, apollo was cool as well) and techs/aides/gnas (carrie was great & kathy was great). a lot of the tech/aides/gna had bad attitudes. the therapists did the bare minimum with helping him. the speech therapist, they had great conversation, but she would tell him that he passed on certain things and my father said that he know he didnt. he wanted her to be honest, not just pass him. laverne, the administrator seemed very nice and understanding towards the end of his stay. i thought the director of nursing was the head person, but she is not. my only advice for people who have love ones or friends there, please check on them!!!!!!! they act totally different when your love ones are not around.

My sister passed away at this facility. I coincidently ran into a staff member at a restaurant. She…read moreover heard me grieving. She specifically stated the entire staff cried and was on edge when she died. She also stated she was told protocol was not followed.

Cousin arrived yesterday after 2 knee surgeries and had excessive issues (no wash clothes or towels…read morein room, no responses to call button, sat in bed for half day with no help to get out of bed, no dinner brought today). Was given 2 half filled cups of cottage cheese to placate. As I write this comment a nurse is trying to rationalize lack of compliance for this new patient. Director of Nursing-missy Massfield's name was given as person to correct these issues. We shall see tomorrow. She was brought a plate of French fries milk and cup of soup for lunch and kindly requested a more nutritious meal that was never brought. A 1 star rating is generous!

Our 97 yr Mom has been given excellent care here for over 20 yrs, staff are super hand friendly…read more They just remodeled and have tons of activities, lots of great folks that live and work there!

From the owner: Nestled in the picturesque rolling hills of Hunt Valley is Broadmead, a continuing care…read moreretirement community long known for its beauty, convenience, and Quaker-inspired values -- where a lifestyle of integrity, inclusion and simplicity serves a diverse group of residents.

I cannot say enough about the care and customer service I received. The staff is warm,…read moreprofessional, and shows genuine kindness. They took the time to listen carefully, answer all of my daughter's questions, and made sure I was comfortable every step of the way, and I'm not the patient. The compassion truly stood out. Miss Norwood and Miss Cynthis are marvellous in their fields. It's clear that excellence is not just a goal here, but a standard. Thank you both for providing such exceptional care and going above and beyond to make sure my daughter was attended to, and also for taking away a parent's anxiousness You both made this such a positive experience. Please don't. change your compassion and care. Thank you

BE AWARE!! If you go to any doctor with an office in this…read morefacility, they make you pay their rent as a separate charge! It's called "Outpatient & Clinic Services". I will never again go see a doctor at this facility. If you have a business, do you charge your clients a fee for your rent, or is it included in the overall purchase price? This is absurd and I for one will no longer be a part of this scam and will shout it from the top of my lungs so others do not get scammed as well. THIS IS A MISUSE OF TRUST AND EXTORTION!

Had treatment for BPPV by Megan, who was personable and highly skilled. After weeks of doctor…read moreappts, I left that day feeling very encouraged about my recovery.

Absolutely amazing!!! I went in for loose crystals in my ear which cause vertigo in certain…read morepositions. The lady who treated me was super nice and explained the technique they use to put the crystals back in place. It was totally non-invasive and really easy. With just 15 minutes she did a session in which I no longer had vertigo. I was in shock. It was just one session. She gave me step by step illustrated instructions to take home if the vertigo returns. It hasn't returned and I couldn't be happier.