The previous review sounds to me to be the bad day - of a person - who obviously could not have been helped to anyone's satisfaction in that particular situation. It reads that the owner immediately drove out to investigate. We've all dealt with that from time to time, and may even have been on Jason's end of it. To Jason's Credit, I'll wager he'll be back (if he hasn't already) to Morton & Sons - showing he's smart enough to know he overreacted, and man enough to realize this and show up - because he knows they're the best in the business.
Our family has used Morton & Sons for decades (not once or twice) and have found every person working there, as well as the owners Mike and his wife Jenny, to be among those who go above and beyond in quality of their product, the amount received or delivered, and in friendly and immediate service. I've NEVER heard a negative thing said about Morton & Sons from anyone I know. Only positives. If anything, they will often side on giving more than you paid for, and expect nothing in return. A policy that is hard to find these days. They are helpful and have spent many years in the business. They'll answer your questions and give great advice on top of it. Even if it doesn't benefit them. Like I said before, they're the best in the business. I'd go no where else. - Eric Olmstead read more