After being referred by a friend who is a successful realtor, Marty recently helped me with a refi on my home and it was like having a friend handle it all. He was fast, friendly and very clear in all his communications. He kept me updated without me having to ask during the process. He advised me on various documents I needed to provide and what I didn't need to hand over. For various reasons the refi wasn't completely straightforward and easy - nothing to do with him - and he stayed cheerful and helpful regardless.
At one point before we closed, he emailed and said he had good news, that he had gotten a quarter of a percent off my interest rate! I asked him how that happened and he said he just wrote and asked for the reduction and the lender agreed. That's someone looking out for his clients!
Nothing better than having a broker you can trust and that's the way I felt the entire way through the process with him. read more