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    Citizens Lending Group

    4.5 (10 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Citizens Lending Group

    Mortgage services

    Mortgage refinancing

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    2 months ago

    Jeff is knowledgeable. He knows his product very well. His attention to detail was amazing.

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    11 months ago

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    10 years ago

    Working with Jeff Krolosky was great. Very professional and knowledgeable.

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    Review Highlights - Citizens Lending Group

    Jeff refinanced the loan from a reverse to a new reverse and saved him $890 per month in deferred interest.

    Mentioned in 6 reviews

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    Meridox Real Estate and Mortgage - Linh Tran - Broker

    Meridox Real Estate and Mortgage

    (124 reviews)

    My family and I needed an experienced realtor that could navigate the potential twists and turns of…read moremy grandfather's trust. Meridox turned out to be the best choice we could have made. Trung and Linh were consistent with their communications with us and kept us informed on all aspects of the listing, negotiations, and escrow processes. From our first meeting, they were well prepared and did their homework. Comps and initial estimates were extremely helpful. The most impressive aspect of their services was the negotiations, with multiple offers received, Meridox carefully orchestrated another round of bidding, culminating in us receiving the highest and best offer. Disclosures, paperwork, and escrow were a breeze. I would highly recommend their professional services to friends and family, and I would use them again in a heartbeat!

    I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

    Fci

    Fci

    (19 reviews)

    As an investor, I have used a few servicing companies for my private money loans -- FCI, Del Toro…read moreand Note Servicing Center. FCI is, by far, the worst in terms of communication, clerical errors, lender payments, etc. It appears the customer service staff is not knowledgeable and treats investors like borrowers. I got frustrated due to a late payment on one of my loans, and was told there was not a late payment. However, I was informed a week later that the loan due date was modified and payment would be issued on a new due date. Additionally, the statements are are confusing and difficult to read with multiple loans so need to call to clarify which payments belong to which loan. I received a payment that was more than the expected interest and discovered the payment was for 2 separate loans, which caused much confusion. I did request a change in servicing companies via the private lending company who uses FCI. However, the answer was an emphatic 'No', so I am stuck with FCI for all my investments with this private lending company. If you have a choice, try Del Toro or Note Servicing Center.

    I do not understand all the negative reviews. Maybe they are coming from delinquent debtors who do…read morenot like the collection efforts of the FCI staff. I am a lender. FCI has given me excellent service. They have always answered my questions and have followed up with me in a timely manner. When my debtor became delinquent, FCI handled it in a professional matter

    The Lending Mamba

    The Lending Mamba

    (10 reviews)

    We used Ricky to do our refinance even though we had several people because he took the time to…read moreexplain all the documents, was available to answer questions, made sure we got the lowest rate locked in and not only informed but educated us. A very pleasant ans nice surprise was that he didn't make us feel like a number

    The first thing I would like to mention is that the hours Ricky has listed for his business are…read moreincorrect, they are not 8am-8pm, he is available at ANY TIME, and that is part of what makes him amazing to work with, among many of his other positive qualities! We ventured out to find an investment property and Ricky's speed and responsiveness were incredible! In what is a very tight and competitive market, Ricky identified a property that met almost all of our criteria, with a great sense of urgency. It was clear during the process that Ricky has established relationships in the real estate community, he already demonstrated solid rapport with the seller's agent, which made the process very fluid. We were able to close on the property far more quickly than we anticipated and Ricky handled much of the leg work on his own - taking many of the tasks off of our plate, which we greatly appreciated. Not only did Ricky identify and secure the property, but he also provided us with the loan vehicle needed to fit our needs. The instrument was far better than anything else we saw in the market and he showed he has strong expertise in financing as well. Above all, Ricky is a gentleman with a great work ethic. He treats everybody like family and has a true desire to go above and beyond for his clients. It shows in his day-to-day interactions and he leaves no stone unturned. It is refreshing to work with someone who actually cares about customer service and always takes your call. I strongly recommend Ricky for ALL of your real estate needs.

    Mina Yasuda - Mina Mortgage Group

    Mina Yasuda - Mina Mortgage Group

    (160 reviews)

    We were first time buyer and Mina held out hands the whole way through. She helped us make a very…read morecompetitive offer and close even earlier than anticipated. She was a calming presence in a very hectic process. We are very grateful.

    Mina was absolutely amazing to work with. We were referred to her by our agent, which turned out to…read morebe one of the best decisions we made. From our very first call, we were extremely impressed with her knowledge and professionalism. She took the time to truly get to know us and understand our homebuying goals. As first-time homebuyers, the process was entirely new and, at times, overwhelming. However, Mina has a calming and reassuring presence that helped alleviate many of our concerns. She was able to help us close on a very tight timeline, which made our offer stand out. She also turned around mortgage scenarios quickly for multiple properties we were interested in, with varying financing options--sometimes even multiple times in a single day. Every time we spoke with her, she was transparent about the process and clearly communicated next steps. Thanks to her diligence, she was able to lock in our rate just before they increased significantly, which we are very grateful for. She was always available when we needed her, and we truly could not have asked for a better lending partner. We look forward to maintaining our relationship in the years ahead as we settle into our new home.

    Instant Capital - Paul Campos | NMLS 254887

    Instant Capital

    (74 reviews)

    Are you just coming across Paul for the first time ? Then I would say you are in amazing hands…read more Paul is straight forward and shows you everything up front so you know what you are looking at. This is the 3rd I think time I have used Paul we were able to close in two weeks ! That is a turn around you just don't see. When gathering documents and any items needed to purchase a house he is on it to make sure you gather everything needed and whatever the underwriting needs. Thank you Paul again I know I'll use you in the future. The Wise Family.

    Paul helped us close on our first house in just 2 weeks. His guidance, responsiveness, and…read moreattention to detail made a stressful process feel smooth and manageable. We found Paul after submitting a request online for mortgage quotes from several brokers. It was a Sunday night so we didn't expect any responses until Monday morning, but Paul replied immediately to our inquiry. He remained responsive and prompt the entire time we worked with him. When you're making offers on houses and especially when you're looking to close on a home, you want a loan officer who works fast and is readily available like Paul. We actually vetted several other mortgage brokers before finding Paul, but did not feel that they were forthcoming or transparent. When you're looking for someone to help you get the best deal on a loan and potentially save you thousands of dollars, you want to feel that you can trust them to have your financial interests in mind. Paul was honest about rates, costs, and what we qualified for. He guided us on our best options while also never being pushy - all while also helping us get a better rate and lower closing costs than competitors. From the early rate discussions to the final steps of funding, Paul was always on top of everything and made sure we understood what to expect at each stage. We especially appreciated how patient he was with our questions and how proactive he was in helping us meet every deadline. We've been recommending him to friends and family and will happily work with him again when it's time to refinance.

    Citizens Lending Group - mortgagebrokers - Updated May 2026

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