We called Ray because my partner's car would crank but not turn over on a Sunday afternoon and he…read moreneeded to get home, a 2.5 hour drive away, for work. The problem was a bit of a mystery, after Ray had tried all the basic stuff (fuel pump, relays, etc) and took a lot of work to resolve. Ray showed up very quickly, brought parts, tried some stuff, bought a few more parts, tried a few more things and... after some more parts-buying and stuff-trying (keeping us in the loop the entire time about why he was doing this or that thing and giving us the option to not keep going) he was able to fix the problem, explain what he fixed in simple terms, and give us "things to look out for" as my partner drove home. He made it home with no issues! Ray's prices were super reasonable considering he was doing the work on a Sunday afternoon in the road in front of my house. He was tenacious about getting to the bottom of things and his knowledge of cars is encyclopedic. Really good communicator, friendly guy, I would absolutely use him again for anything from routine work to something more complex.

I asked to have all four of my brakes and rotors replaced and front two calipers replaced with my…read moreown parts, and he did it without me present, in the snow, and in a timely manner. Hats off to him, I definitely recommend using his services!

The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

I called for a quote and was spoke to like I'm stupid. When comparing prices, I had three questions…read moreI was asking and he answered one of them. Maybe they are the most affordable but I will never know. I said "thank you" and he hung up. Customer service is just as important as the product you sell and the quality of your work.

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!

I've been going there since they opened decades ago. This is the business that you dream about,…read morethat all businesses should be like. Honest and caring; like in your own shoes/boots. Also knowledgeable and experienced along with their staff. To Mary and her 1 star review. Please understand the difference between the value of a vehicle and cost to repair to a customer and then to a mechanic who's willing to save a vehicle, by basically donating their time to save it for even a limited time. That they satisfied your request as you wanted is only proof of their extra honesty. And, I knew nothing of your car/ review until just reading it. These are good, honest, caring people! Such family businesses are only to be modeled in these corporate times.

They were / are awesome. Great communication, tried to help me save money, did great work - A+++read more

Ian was a pleasure to deal with. He responded quickly when my car slid off the road and was stuck…read morein the mud.

Rudest people on the face of the earth. They came on my private property and tried to steal my…read moretractor. A neighbor asked why they were there and what was the name of the person they were looking for. They did not respond. They did not leave a note and thought it was funny they were at the wrong address when I called. Good thing I have good neighbors to take picture of the person involved so we could id this company.

I feel extremely lucky to have George and Sten as my mechanics. They are reliable, honest, and know…read morewhat it's like to struggle to keep a car on the road. Truly the nicest, most down-to-earth guys.

Great service, calm, clean, very organized shop. They work by appointment and don't keep you…read morewaiting. Very friendly service.

The service team listened to my concerns and fixed the issue. They were professional and great to…read morework with. I would recommend this dealership.

Beware: this is what 802 Subaru has submitted to the State Attorney General to avoid honoring the…read moreemissions warranty on my Subaru. Turns out the entire "converter system" is warrantied, including the secondary converter.... I guess redlining isn't just for politicians!

I made a same day appointment online. I got a confirmation within an hour. I dropped off car,…read morepicked it up a few hours later. Seamless. Went back to get tires retorqued, was in and out in 5 minutes.

I brought my car in for winter tires and specifically requested studded winter tires when I booked…read morethe appointment. I'm new to the area and openly told them I'm unfamiliar with winter tires and was relying on their expertise to guide me. I later learned that not all winter tires come with studs pre-installed -- they must be added separately, even if the tire is designed for studs. That would've been fine, had this been clearly explained. Instead, no one asked me to confirm whether I wanted studs installed, even though I had requested "winter tires with studs" in my original phone conversation. The tires they ordered were indeed studdable tires, which means I would never have declined studs on a tire specifically made for studs -- especially after asking for them. When I picked up my car, I noticed the studs weren't installed. I called to clarify and was met with rude and dismissive responses. I was told that I had declined studs, which is simply untrue and was never discussed at any point during the appointment. They refused to acknowledge any miscommunication on their end. I drove back so they could add the studs. While there, I was spoken to disrespectfully, my old tires were called "crap," and when I returned to pick up my car, I was told that although they normally don't charge for studs, they were charging me the full amount because installing them was an "inconvenience" to them. Update: I reached out to Monro about the issue and received no additional help. Overall, a really disappointing experience. The one-star reviews are legit--save yourself the headache and go literally anywhere else for tire service.

Guy and his staff are great. They are knowledgeable, courteous, and professional. Their prices are…read moreextremely fair. Our son goes to Norwich University and has had a couple of car issues while at school 3 1/2 hrs. away from where we live. It is great to know that there are still honest people that don't take advantage of others, knowing that they have a captured audience. Thank you Guy and staff for all your help over the 4 years that our son has been in Northfield. I would recommend this business to anyone that needs service on their vehicle. Great old school honest garage!!!!

I've taken my car here a few times to get snow tires put on and also to check my oil. Everyone who…read moreworks here seems to be very knowledgeable and really cares about their customers. It's a pretty busy place, but they always seem to be able to squeeze me in so I can be seen quickly. I have my state inspection coming up and I definitely plan on going back to see them.

I took my truck to be fixed and they did a great job. I highly recommend them for all my trucks.read more

Very polite and do great work. They are some of the best in the business and go above and beyond!read more