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    7 years ago

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    Bonnie M.

    Thanks for the feedback! We appreciate your continued support!

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    7 years ago

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    Thank you for your feedback! We appreciate your business!

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    10 years ago

    Writing this review from a cold house, it should be warm... Horrible customer service, you can call and call for weeks without a response.

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    HB McClure/HB Home Service Team

    HB McClure/HB Home Service Team

    (63 reviews)

    Called them to service a an AprilAire humidifier. Quick response brought a service tech who was…read morevery knowledgeable. The problem was partially a saddle valve on the water supply. The supply line was repaired and the humidity tested. Could not get the 45% humidity I wanted, but an explanation from the tech was that rarely could you achieve this unless a steam humidifier is installed. Too expensive for me to consider. Getting 35 to 40 % humidity which I accept.

    Awful tech and absolutely terrible customer service!!! And unless you house looks like something…read moreout of House Beautiful and smells like Spic and Span don't let the tech initials of S. S. into your house. He did nothing but complain about the cat smell from the second he came in the door. My house does nit smell. I just had another of their techs in my house a week before and he managed to stand in that same room and talk for 15 minutes. I also had 2 other people in there and no smell. Anyway I suggested since he thought it smelled so bad to just leave and I would reschedule with some other tech. Nope he decided to stay. So I sprayed to get rid of the smell that wasn't there to start with. He went back to the office and told them he was violently ill after he left due to the conditions and smell. So they told me they cancelled my service contract!!! Wait. WHAT? Because of this techs B S. I said send someone out to check out the basement and see he gave them BS. Nope won't do that. But we'll cancel your contract and refuse service. My opinion. Jerk move! All based on 1 persons perspective. Don't bother to talk to any other service techs that have been there from their company. Why waste your time getting the truth. I have used this company for over 20 years. Moving on to a company that cares about their customers and cares about the truth. ​

    Morrison - hvac - Updated May 2026

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