Decided to replace my carpet and was recommended to Kruper Flooring. People are wonderful but I…read more one side of the room serves as the entry way into front door so that part of the Floor is ceramic tile. Unfortunately the installers did not insall the same way my existing carpet was and I honestly think it was cut to short to begin with. So I was disappointed that in less than 6 months it is still fraying even though they came back and tried to correct it. I decided not to call again. I'm over it. It's a good company, friendly people but they just made a mistake.

It's been about 5 months since this all started. After much back and forth, Kruper agreed to fix…read morethe floors and the carpets at their expense. To their credit, the floors now look absolutely beautiful. We went with unfinished floors (4 inches wide) and ¾ inch thick and picked custom color and polyurethane. Came out perfect!

I hired Alex and his team to do about 585 square feet of laminate flooring in my kitchen and half…read morebath. They went above and beyond! Part of the fireplace nosing didn't arrive on time and they said they would come back free of charge and install it when it did come in. The second time they came, it was the wrong color (I know I should have noticed it was the wrong color) but they said they would come back again, free of charge, when the right color came in. I also fired them to do some tile work around my fireplace. They are very attentive to detail and price fairly. I will definitely be using them again for future household projects.

We love our new kitchen! Thank you so much to Eunah, Isaac, and the entire team for their hard work…read moreand dedication in making our vision come to life. They were so patient with us and helped make our dream kitchen come true without breaking our budget. Furthermore, the team was quick and very sensitive to our schedules and feedback. Eunah was always available and was on-site every day to check the work and progress of the project. We had a brand new kitchen in just a few weeks and the level of professionalism was exceptional. Lastly, it was fun watching the renovation happen before our eyes. Their showrooms have various stone, hardware and cabinets to choose from that are unique and of high quality. We highly recommend WK&B and we will be using them again for any future projects we may have. Thank you!

Amazing job on our new kitchen Owners stay on the project personally! Quality cabinets and…read moreexceptional workmanship. You as a customer are kept in the loop of every detail. Delivery of finished kitchen was prior to original projected date. The kitchen is beautiful. The advice given was perfect! Thank you for an outstanding experience

Zero stars. Avoid at all costs! Terrible installation, and the owner, Chris, completely avoided…read moretalking to us to resolve the problem. I'm sorry but that's extremely cowardly to completely avoid talking to a customer to resolve an issue. The installers did not remove the old carpet padding, despite it saying to do so in the contract. We did not find out until later when we needed to pull up a corner of the carpet. Was baffled that they literally cut corners. They also didn't tell us that the subfloors needed repairing and did a crappy job of patching it with scrap wood. I'm particularly baffled that the owner won't even talk to us. He obviously knows that they do shoddy work. Terrible service, terrible installation, terrible resolution, terrible company.

I wanted to thank Chris Marks of M&M floors for giving us detailed and sound guidance on the…read morequality and durability of the existing hard wood floor in a condominium we are contemplating purchasing. We were uncertain whether the existing flooring was solid hard wood, engineered hard wood, or even luxury vinyl and had questions about the floor's composition and care and refinishing. He accompanied us to the property, examined everything with care, and answered all our questions with great patience. He is obviously very experienced and knowledgeable in flooring and we will certainly hire him for future work in the event that we replace or refinish the flooring.

First American Carpet & Rug Provided Exceptional Quality and Service…read more Lured by a military discount and rebate promotion, we endured a frustrating and time-consuming experience from Lowes Home Improvement. After multiple visits to the store and dealing with conflicting information on process and cost, we had enough and returned to First American Carpet & Rug, where we first bought and carpeted our home in 1984. Derrick competently presented us with quality carpet options and offered a great deal, including high-rated quality padding with a moisture barrier. This padding enhanced comfort extended the carpet's life, and improved insulation and soundproofing. The most rewarding aspect of working with First American was interfacing with only two people, Derrick, and the installation team, and receiving consistent information. Derrick personally visited our home to precisely measure the bedrooms, hall, and stairway. Jose, the son of Orlando who installed our carpets in 1984, led his team of experienced installers who must have exceeded industry standards and best practices. They did an outstanding job, with seams strategically placed to be inconspicuous and the carpet cut accurately around edges and obstacles, transitioning smoothly to bathroom tiles. Within an hour of project completion, Derrick made a follow-up visit to ensure the carpet met all workmanship standards. He emphasized the importance of proper stretching to avoid potential wrinkles and was pleased with the tight stretch and his precise measurements that minimized waste and ensured a perfect fit. We will always rely on First American Carpet for our flooring needs.

I just had the pleasure of working with Derrick and his team from the Woodbridge location. The…read moreshowroom had a wide variety of flooring options and our floors look exactly how we wanted them to. We even called them back to floor the rest of our first floor. The installation team was very professional and fast, without missing attention to detail. We are so grateful for their work!

My first bathroom by EP Remodeling (June 2023) was good. Competitive price, good work, and the…read moreonly issue is that the tub spout had a manufacturer issue and they came out and changed it with no extra charge. The owner did this bathroom personally. When we got a crack in the shower pan of another bathroom (Nov 2023), I called up EP Remodeling. This second bathroom was done by two other people (not the owner) and had some issues with the grout cracking, which they came out to fix three times, telling me "it's the subfloor." We also had an issue with the shower niche holding water (they are supposed to be slanted so that the water drips from the front, not gets held up). I am short, and this is above eye level, so I didn't realize it until it was molded over. My husband asked them about this on one of their floor visits and they told him "it's supposed to be like that, take your hand and wipe it away." This is when I stopped contacting them. I kept making band-aid fixes - fixing the cracked grout, re-caulking in the niche (the caulk had molded and peeled away from holding water). Now, 18 months later, I am spending $2,500 because the floor is completely hollow--the tiles were buttered with mortar (the tile and floor are both supposed to get it). Also, the cement board wasn't screwed down to the subfloor (which two contractors told me it was supposed to be). When I showed two contractors photos of the progress each day they pointed out other problems - like the fact that to screw the cement board into the wall for the shower they used drywall screws, not the specific screws that are supposed to be used (and are obvious as they have fatter heads)... but they did use those for the first bathroom. I am really disappointed in the decline in the quality of the work, but how they lied to me that it was the sub-floor (if it really was the sub-floor, wouldn't they have said something when the bathroom was gutted) or that a shower niche is "supposed to be like that." I would be very careful and get it in writing as to who will perform the actual work before moving forward. The price I got was great, but it's not when you consider the extra supplies I had to purchase when they came out to "fix" their poor work, the costs I'll have to pay another contractor, and the new tile I will need to purchase again... as well as living through things being torn out and fixed over and over again.

Highly recommend. Excellent quality and service. EP installed my new kitchen countertops and…read morebathroom tile walls and floor.

Stay away from this Company. The owner is dishonorable and does not take accountability. Back in…read more2014, my company cashed checks for two employees of Tony (Antonio Mario) amounting to $1,450 owed. The checks bounced so I contacted the owner, who made arrangements to stop by my location. He never showed up and cut contact. I reached back out in January 2022 via e-mail and received a response that the Company is still in business. I asked for repayment with photo evidence of the bounced checks and text message interaction screenshots from 2014. Tony asked for 4 days to review his records. I did not hear back from him again. I would avoid Tony and his company at all costs.

This business is wonderful! They did a great job on my countertops in my kitchen and the workers…read morewere friendly and respectful of my home. If you need tile or countertop work done I highly recommend!

I went into the store and was quoted a price for the carpet. I paid a deposit based off of that…read morequote. When the estimator came by and measured the estimate was almost double what I was quoted in the store. I can understand a little more, but to be that far off is a red flag. Then when I decided not to go with them they charged me a $65 "measurement fee" to come out. I thought I was getting a reputable and honest company, but I ended up learning a valuable lesson in sleazy salesmen. Don't shop here. You can find better upfront and accurate pricing elsewhere!

We purchased wall to wall carpet for half the house, and also had them bind custom area rugs for…read morethe other half of the house. The owner is knowledgeable, listens well, is not pushy, and knows all about his products. The carpet pad is fantastic, even better than expected. They were timely, and communicated very well with us. They did a fantastic job. I would HIGHLY RECOMMEND this flooring store without reservation.