The one star is for the reception area was clean. My husband arrived at Colonial Oaks with a brain…read moreinjury due to a fall. He was a fall risk because of being unstable and disorientation. Because of the brain injury he was agitated at times. He was put in a room with another patient ( no problem). The nurse asked me to leave the room so they could access him. The nurse and another woman came out not ten minutes later and said he was so uncooperative and aggressive that they were sending him back to the hospital. They were not going back In the room because he might be a danger to the staff and himself. Now why would you leave a patient that has a fall risk and or danger to anyone in a room with another patient . I couldn't wait for the transfer back to the hospital to be fast enough. I WOUND NOT SEND A DOG TO THAT HELL HOLE!

Ariel and Regchel are the best nurses they have taken excellent care of my mother who has dementia…read more I'm happy I chose this facility.

Job interview for nursing position ! Professional administration, clean environment…read more, positions to advance .... Nice and helpful staff !

From the owner: Once you step in to St. Anthony's Nursing Home, you will know this is the ideal location for your…read moreloved one. Our caring staff and warm cozy atmosphere is like stepping into a home away from home. We are located across from the New Orleans' Saints Training Camp in Metairie. We have been serving the Jefferson Parish and the surrounding areas providing health and rehabilitation services for the area's senior population since 1977.

I brought my father here as an interim solution while I was getting my home ready for home hospice…read more The nurse and aid had a horrible attitude! They also had a terrible bedside manner was supposed to give my father his meds and instead told me they're not giving him his medicine they had not fed him and left him soiled in his bed. He had a stroke and was a bit out of it and could not speak up for himself until my mother got there. I immediately pulled him out and brought him home where he passed with love and kindness. I understand this is a place to pass however, for God sakes please do as the family requests or go find another profession. Karma never sleeps!

I write this because you are in my situation and you need to hear from someone who has gone before…read moreyou and has nothing to lose by telling you the truth. I was in the hospital with my 98 year mother for 3 weeks (for the last time) and was told that she needed to be moved to a hospice facility. They handed me 3 sheets of paper with 12 names on each sheet and said please choose and we cannot make a recommendation. So, I looked up reviews to help and there is really nothing of substance except typical fake 5 star reviews with "lovely place" or a 1 star stupid reviews with things like "bad sofa". Not helpful when I need to know that the woman who brought me into this world 62 years ago needs me to help her leave this world. Take your loved one to Carpenter House in River Ridge. Trust me. Do not think about it anymore. Don't worry that you might make the wrong decision. Take them to Carpenter House and your burden will be lifted. Mine was. I won't bore you with the 4 other places I met with their representatives, listened to their bs, visited their facilities, blah, blah, blah. Carpenter House is THE only one you should consider. From the moment the ambulance took mom there at 9:00 at night from East Jefferson Hospital they were wonderful, supportive, eager and capable to ease her discomfort. We spent 3 days there and I was there 22 hours a day (I went home to shower). I watched them with my mom; they explained everything I wanted and needed to know...what is happening with her, why it's happening and what I could expect. Their level of care was unlike anything I have ever seen in a medical facility and I could not have been more impressed with Terrence, Lourdes, Daphne, Ahsaki, Cathy and Carol. I truly believe that hospice is their calling and I thank them from the bottom of my heart. The facility is tucked away from traffic, dramatically clean, spacious and the absolute perfect place for your loved one who cannot make this decision for themselves. Carpenter House is the right decision. Good luck and may God bless you.

This particular staffing agency is a fraud. I was suppose to get calls/ texts about hospital shifts…read morei can pick up, i was never called not even once. I have a family member who also works with this agency. She was receiving notifications about shifts at East Jefferson hospital but not me. I was told i would be making 23.00 an hour to do COVID swabs at a school. Turns out they lied. These ppl only give shifts to their white counterparts and not African American workers, i wasted my time energy and effort with these ppl.

Kristen and her team were awesome to work with at a 2 day conference recently in Vegas…read more We were part of their booth taking pics for them with our photo booth. They took the time to connect with every guests visiting their booth and are very knowledgeable in their field. We took lots of fun pics as they even joined in for pics with guests. Awesome experience with these guys!

After seeing the inhumane treatment my mother received at Jefferson Healthcare Center, I wrote to…read morelocal and state elected officials to demand an investigation. The state-led investigation cited this facility for its unsafe, unsanitary, and unprofessional environment. I slept at my mother's bedside during her final days on earth and got to witness first-hand how the residents are treated when visiting hours are over. Callous and cruel. Please look elsewhere for better care for your loved ones.

I wouldn't let my worst enemy go there. The so-called nurses…read moreare belligerent, nasty smaemrt asses. My wife was there 7 hours before she even came in to introduce herself. Also, I nicely approached my wife's nurse with a concern about her meds that i had with me that none of these places have. She shut me down and would not even listen to what I wanted to tell her. I don't know why they are called a skilled nursing facility! Because I don't think they're qualified to take care of any patients. They're very rude, and They don't talk nice to the patients either. I kept trying to tell them how sick my wife was, but they wouldn't listen. It turned out that we had to get an ambulance to get her to EJGH. She's very sick and is being treated by 4 doctors trying their hardest to find out what's going on! I can't believe this place is accredited. DONT LET ANYONE THAT YOU CARE ABOUT GO TO ST JOSEPHS! I really think if I hadn't insisted on getting an ambulance ,they would have killed her!

The staff has gone above and beyond to carry the residents and their families through this…read morepandemic. The unique challenges this pandemic presented will change the way long term cate is provided for decades to come.

I waited here 4 hoirs to be seen for a spider bite. The Viage nurse was trying to tell me that I…read morehad covid so they forced me to do a covid test. they sent me home only after prescribing penicillin (which I explained to the doctor that I can't take because I'm breastfeeding) and all the nurse did was draw a line around the bite with marker telling me to come back if it gets bigger. she said she worked there 17 years to learn how to do that. after all that they did not even give me a copy of my negative covid test such idicocracy! I can't beleive these people get paid to not help anyone , like really they went to 20 years of medical school for that?? shocking!

Old ER doctor (been in ER a long time) is horrible. My mom (80yrs old)was to be evaluated on psych…read morefloor by coroners order. He over rides the order because mom knew calendar date so he released her. HE COST MY FAMILY OVER $100K as my mother had Alzheimer's and he let her leave and someone took all her money and almost starved her to death!!!! ER doctor full of himself like he's better than psych Dr to evaluate. HORRIBLE PHYSICIAN. Also ER is filthy! If I could give 0 stars I would!!!

If I could give a zero star I would. I have a love one who is there for rehabilitation therapy…read more Chateau did not have a private room so my family member is in a semi private room. Very awkward. The staff is nice, but the service and help is greatly lacking. My family member asked for assistance to the bathroom no one ever came. So soon the need to go to the bathroom past. Now the family member is scared to eat anything. One, the food is awful second they're afraid if they do have to have a bowel movement no one will help get them to the bathroom in time or they will not show up at all. I am there every day for hours and witnessed this. I am so disappointed in this place. Everything in the room is old. Wires stung across the wall. The food table doesn't roll. You have to manhandle the thing is get it place. I brought a tv remote because the remote there wasn't working. I asked 3 times about getting a new remote to no avail. The bed sounds like it falling apart when you move in the bed or raise the bed up or down. Physical therapy seem to be ok but the rest of the care needs a great amount of improvement. I would not sent my dog to this place

This place needs to be shut down. Patients are sitting in the hall facing the wall. It takes 3…read morehours to change a diaper on a patient. In the mealtime the patient goes again in the same wet diaper and it gets all over their clothes & bedsheets. The patient is stripped down and they have to sit in a wheelchair for another 3 hours before the sheets are changed. When the family takes their concerns and frustration to the Heather the manger, she addresses the issue with the worker and then worker will go into the room and confront the patient. This is intimidation so the patient will not say anything to their family about how they are being treated. I consider this a form of abuse. The thermostat in the room does not work. It's was 85 degrees in the room. I repeatedly asked 4x for this to be fixed. The food is served cold because the staff is too busy talking the in the hall or on their cell phones. The place has absolutely no supervision what so ever and it is worse on the weekend. My aunt was suppose to get her pain medication 3x per day. She kept complaining the medicine was not working. We found out they were giving her Tylenol instead of the prescribed medication. The nurse Haddie laughed and said she could not find the pain meds. Miraculously after questioning the situation, she found the meds. The front desk never answers the phone. There are no phones in the room so you cannot communicate with the patient. My list goes on and on. The staff does whatever they please and nothing can be done about it. I have never seen such poor management and the staff really does not care. Please don't put her family member in this place. It is a horrible. I am working on getting my family member moved ASAP and start an investigation on the facility.