Today is the first hot day of the summer season and I though about Morris. I was very apprehensive when I began research for a heating and air provider. I live in Morganton, NC and got three quotes from providers in my immediate area, all were very professional but I wasn't pleased with the quote. I then remembered Morris Heating and Air because I had considered them 10 years previous for a job when I lived in Marion, NC. So I gave them a call, every experience I have had with Morris has been great from beginning to end. The Office manager/ Scheduler is polite, prompt and well linked to the installation side of the business. The installers (2) were very courteous, punctual and through. I had them come back out because I didn't know how to work the system (contributing factor was my furnace work as the secondary and I let it run out of oil and was unable to process how the system worked). The clinician was very patient in explaining the system multiple times because I was confused and he had to repeat the same conversation with my wife. Everything from beginning to end has been wonderful and I feel very fortunate. Morris is extremely competitive price wise and the services I received was stellar. I would recommend Morris for all your heating and air needs, I will definitely have the back late fall to install mini-splits upstairs. read more

Lawrence Robbins, from Morris Heating & Cooling, is an extraordinarily honest and caring person as well as the most thorough, knowledgeable and professional HVAC technician with whom we have ever worked. His knowledge of mini split heating and cooling systems is encyclopedic, and the time, effort, and patience he puts in to explaining (in layman's terms, not a bunch of HVAC jargon) every moving part of our system, its proper operation, and the things we can do as homeowners to keep them running at peak performance, is simply without equal. He is a tremendous asset to Morris Heating & Cooling, and every year during our annual routine maintenance cycle, we specifically request Lawrence, and happily await a date on his busy schedule when he can come out to perform maintenance work on our system. If we could give this consummate gentleman and top notch professional more than 5 stars, we would happily do so in a minute. read more

I had a new heat pump installed two and a half years ago. It has never worked properly, particularly during the summer. The installing hvac company had come out multiple times, said it was the valve and replaced it, but still it didn't work. I called in a second company, who came to my house over a dozen times, each time saying it was fixed. They made it worse than ever. After being completely frustrated, a friend in the construction business told me to call Morris. Jody came to my house and gave me a very fair quote to fix this. It was never about the unit - it was the ductwork. Over the last few days Terry, Alejandro, Jackson and Josh replaced some of the ductwork and it's now running like a dream. The guys were respectful, professional, and even cleaned up all of the previous company's garbage that they had left in the attic. Morris Heating and Cooling has a new, loyal customer. read more

Our older furnace quit working, and we still have lots of cold weather left this year. We were planning to replace it during warm weather. Jody from Morris heating and Air came, discussed with us our options, and determined what was needed. They sent a portable air handler to keep us warm. Everything was ordered, and in one week they began. Since the project was a complete overhaul and all ductwork was being replaced they scheduled 5 days. Technicians began on a Monday and were finished Thursday afternoon. Christian and Jesse were great. They worked as a team, Christian explained all they were doing throughout the process. They were well experienced, prepared and very personable. The new system works great! Thanks for a job well done. read more

Morris HVAC performed a routine spring cleaning and service on our HVAC systems in our home in Black Mountain, NC. The service technician was Christopher and he called to let us know he was enroute and arrived on time. He did a complete spring cleaning of our air conditioning compressor coils including using hoses to wash all the debris out of the fins on the external coils. He checked the Freon levels and pressures. He used remote digital temperature gauges to check the circulating temp at our registers inside the house. He was very thorough and knowledgeable of what he needed to do. I could not have asked for a better service call and technician to perform the work. I heartedly recommend using William Morris Heating and Cooling. read more

Jody Franklin, estimator & first contact, very professional, noticed items other companies did not, provided more services/items others did not, but was definitely needed to make my new system the most efficient, confident in his replies to my questions & I did not have to ask as many questions as he gave info initially. Mike and Josh was professional, trustworthy & again answered my questions fully & gave education on aspects of system/thermostat which I needed to hear. Excellent experience and very professional at very fair price. They kept me updated from start to finish. Kevin and Caeb was excellent also. I would recommend them to anyone for for their HVAC needs!!! read more

I called Morris Heating & Cooling concerning issues with my unit blowing out gritty debris through the vents, this is a problem I have been dealing with for a long time. I spoke with Holly on the phone and she was a great help in getting the techs lined up to come right away and clean and vacuum out all the ductwork and vents. Chris and Nate arrived on time and worked all day vacuuming and cleaning, they not only cleaned everything, but they got to the root of the problem. They were very professional and knowledgeable, they did an awesome job, and every area was left spotless. I highly recommend this company and especially Chris and Nate. Thanks again Angie read more

TLDR: AAA+++ Problem: Needed a second opinion after another company said inside unit needed to be replaced. Original HVAC from 2003, so, yeah, it's probably toast right? ...called Morris, as they came recommended to me. Evan called 30 minutes out prior to our 8am appt. On time on time. Like on the dot. Military precision--likes that! Evan had me up and working in a few hours. No immediate replacement...he gave me a year before RIP OG unit. Plenty of time to organize a $plan to replace it. Def going with Morris and Evan's exact recommendation. This guy knows his stuff. Period. read more

Excellent work for a very reasonable price!! Lawrence was our technician and he was phenomenal! We have a very rambunctious 4 year old and he was so patient and kind to her. The starting temp in our modular was 88° and Lawrence worked quickly to get our unit back in working condition. He explained everything that was done and made sure that we understood. He also checked each vent in the home to be sure we were getting the best output and even gave us pointers to help us keep our home cooler while helping save energy! We couldn't be more thankful for him and Morris Heating and Cooling!!!! read more

Mike and Troy from Morris heating and cooling just wrapped up installation of a new heat pump system. The work looks beautiful, including replacing our old ducting. Morris was the only company to offer us options for heating that did not involve the additional cost of installing new electric for heat strips. Isaiah was friendly and very helpful with his recommendations. It's cooling great out the gate, and look forward to using our new unit for heating this winter. The price was great, and when the time comes to replace our second air conditioner we will be calling Morris! read more

Listen these people are the best of the best. You cant go wrong with them. Every time I needed help with the old arc of 40+ years they got right on it and got it going until it was beyond help. They were super fast at getting a whole new unit in for me in just a couple of days. Even gave me credit for the new parts I had already had then put on the old one. AWESOME JOB , VERY HONEST AND DEPENDABLE IN EVERY WAY. I RECCOMEND THESE PEOPLE. THEY ARE KINE AND VERY PROFESSIONAL AND LITERARY MAKE YOU FEEL LIKE FAMILY.! THANKS TO EVERYONE AT THIS GREAT PLACE read more

I just wanted to take a moment to recognize the team at Morris Heating & Air for the excellent service they provided today at College Pines Health & Rehabilitation. Chris, Nate, and Larry were all professional, knowledgeable, and took the time to explain everything in a way that was easy to understand. They consistently deliver high-quality work, and it really shows in their attention to detail and dedication. We truly appreciate their reliability and the care they put into making sure everything is done right. Highly recommend their services! read more

Chris was terrific. This was a semiannual system checkup. The tech was thorough and knowledgeable. Our main community entrance was closed due to the finishing of our bridge replacement (original was washed away by Hurricane Helene). That meant Chris had over twice the distance to get to us via a CC style road in the state park. He was unfrazzled by the circuitous route and arrived with smile. We've been using Morris for many years and have always received the most professional treatment. Bravo to William and his team. read more

Thank you to Lawrence Robbins on your team who has been working on our unit for months. Your hard work and dedication got us back up and running, and yes, on a Saturday! We cannot thank you and Morris Heating and Cooling for your prompt attention to our service needs! He went above and beyond the call of duty spending extra hours to make sure it was done right! He was always so personable and conscientious ! Thank you from the bottom of our heart! Wayne and Tammy Packard read more

My unit failed at my home, Jody came out and did a masterclass engineering on what my home needed. Replace the outside and inside units and reworked most of my ductwork. Blake, Josh, and Diego came out to complete the work and I could not be happier. The level of professionalism, attention to detail, and overall pursuit of quality was extremely impressive to experience. Excellent job to everyone involved, I will be a Morris customer for a long, long time. read more

Lawrence was the technician who came out to look at our ac unit that wasn't cooling. He is not only very knowledgeable about HVAC functioning and repairs, he is also very polite and respectful. He fully explained the problem and our repair options- in layman's terms as well. Morris Heating and Cooling is fortunate to have him representing the company. Our old unit will need to be replaced in the near future and will definitely use them for that as well. read more

Technician called ahead to let me know he was on his way. Service technician Blake showed up on time and went right to work. He was polite and knowledgeable, and took the time when he was done to explain in detail the work that was done and answered any questions or concerns I had. The cost was more than fair and it comes with the peace of mind that they are a local, well respected company. I highly recommend Morris Heating & Cooling! read more

Alejandro and Josh arrived today (02/05/2025) to replace our flexible ductwork damaged by hurricane Helene. They were friendly, professional and completed the work in good time. They answered all our questions and were courteous, proudly representing their company. As exemplary employees, Morris Heating and Cooling can rest assured their reputation is 10 stars. Highly recommend. This company adds great value to our community. read more

We had another excellent experience with Larry, Chris, and Nate from Morris Heating & Air at College Pines Health and Rehabilitation. This team was professional, efficient, and clearly very knowledgeable in their work! It's always reassuring to have a team you can trust, and Larry, Chris, and Nate definitely delivered. We appreciate their hard work and highly recommend them for any of your HVAC needs! read more