Saturday Morning Woke up to a flat tire on my F-150 Raptor called Morris Ford Service Department. They couldn't have been more accommodating got me in within the hour and I was back on the road a hour later. They were extremely busy and it wasn't an easy tire to repair but the skilled technician did an outstanding job. Thank You to everyone at Morris Ford wonderful people and outstanding customer service. Greatly appreciated..!! read more

5 stars for the service department alone. Friendliest ford dealer I've been to and very good at communicating.

A friend recommended me to Morris Ford and they did not disappoint. I was in the process of trying to buy my F-150 off of a lease, and also getting a recall item fixed. The dealership I had been going to for the last 2 years, New Country Ford, offered me no assistance at all in either of these areas. Jim in Sales and Tammy in Service, at Morris, both took care of my needs with top-tier customer service. They approached everything with a personal touch, and were extremely knowledgeable and helpful through the whole process. I couldn't have asked for better service from them. Additionally, Josh, who took care of finalizing the purchase of my truck was very clear about each document to sign, and offered me valuable knowledge on my truck for going forward. I am super happy that I now own my truck, and call Morris Ford, MY Ford dealership. read more

I want to thank Ricky Gerlach for his hard work in showing me two cars this past week. He is professional, friendly and a pleasure to work with. Thanks. read more

Because Yelp has multiple listings for the same business, I am giving another account of my experience for the same business (listed at a duplicate address). Be assured, it is the same business. I used to think this dealership was a nice small town dealership with integrity. While my family's experience in the past has been satisfactory enough to include 3 vehicle purchases and regular maintenance, we will never return. We were recently quoted a price for service that was HALF of the actual cost. My husband verbally authorized the work based on a phone quote. He paid on the first day of the job once half the work had been done. He then returned on the second day after the job was completed only to be asked to pay roughly the same amount again. He was quoted one price over the phone and then the service department doubled that figure AFTER the work was completed. They claim my husband verbally authorized the higher amount, but my husband absolutely denies this and says the original quote was not given accurately over the phone. In trying to relay our dissatisfaction over the phone, I was told that I didn't need to keep "jawing", because they would make it right. I was subsequently told they would not be doing anything to remedy the problem beyond a very small discount already offered to my husband at the time of final payment. When expressing that we didn't believe we would return in the future due to all this, the manager said he was "sorry I felt that way" while making NO apology for their poor service, said thank you and promptly hung up on me. Quick tip: Make sure to ALWAYS get a written estimate from this dealership and sign the actual document instead of accepting a verbal estimate. As seen in our experience, they may deny their verbal misquotes. read more

I had a very good sales experience when I bought my F150 from Morris. Relaxed showroom and sales team. Everyone was helpful. At no point did anybody try to sale me something that I didn't want. The price I paid was exactly what I expected, based on web sticker and advertised manufacturer discounts. There were quite a few F150s on the lot so I found the one I wanted in several different colors. Overall a very good experience. read more