I don't usually leave negative reviews, but after my experience with Shields Fireside Hearth &…read moreHome, I feel like I need to share it to help others avoid the frustration I went through. I hired this company to install a fireplace, and from start to finish, it was a frustrating experience. Once I paid the down payment, the company's attitude completely shifted. Cindy, the lady that runs the office, was rude, dismissive, and frankly, condescending. Darin, the owner, "forgot" several commitments that were made during the quoting process, leaving us with an incomplete installation. I ended up having to either finish the work myself or hire other professionals to get the job done right -- including moving electrical, rebuilding the hearth base, and even hiring a roofer to fix the improperly installed chimney collar. This entire process left me feeling misled, overcharged, and really disappointed in the quality of both the service and the professionalism. If you decide to work with this company, make sure you get every single detail in writing and double-check everything. I would not hire them again. Would not recommend.

Ken, Service Technician, provided clear guidance on a chimney repair. He was efficient and a good…read morecommunicator. He followed up on the repair that was made and cared about his work performance. Ken was able to answer questions and provide feedback. He had a great attitude and was a pleasure to work with.

We wanted to have built-in bookcases built on either side of our fireplace. Our house is 110 years…read moreold. Nothing is level. Jeff did an amazing job thinking this project through from beginning to end. He communicates well, always let us know when he was coming and was here on time. Craftsmanship was excellent. I highly recommend this company for any custom work you may need. After a year of dealing with various contractors, good and bad, our experience with him was terrific.

We have used NCC several times for several projects. He is thorough with his estimates, timely…read morewith his schedule, and shares all the details of what is going to do to complete the project. His service is well worth the price! He is a quality handy person, thank you. The best part - Chris does an outstanding job of cleaning up after he is done, very refreshing! I highly recommend NCC for your home repairs, upgrades, or additions. He is very easy to work with!

I highly recommend this business. The owner, Brian Granger worked directly with me. He understood…read moremy needs to contain my 10 month old Labrador and made a plan. The work was done on time. Quality workmanship and materials.

Not realizing it was missing but the 5 star, high quality fencing job was the final piece to make…read moreour new house a home. It brings us great joy to play with our dogs without a leash, endless happiness and a secure feeling. Great value and quick service.

Plain and simple I went into top Hat asked if they would Vacuum my a/c lines if i bought a Rovsun…read moremimi split the person at the front desk said yes i then bought it and went back to get a time for Top Hat to finish what they said they would do. I am now out the cost of the mini split . Why would you say you could do something then later change your mind.

Been looking for a company to do some maintenance on my gas fireplace. Had called 3 other places…read moreand left messages and those places never responded. Top Hat, on the other hand, scheduled service for the next week. They call me day of to confirm schedule and arrived on time. Joe and Tucker cleaned and maintained my fireplace. They corrected some minor issues and gave me some recommendations. Both were friendly and helpful. Would definitely use again.

cfm construction design stay on budget and time done quality work, Communicate with the customer I…read morerecommend this company for your construction projects.

I had Zobels do my escavating 22 years ago when I built my house, Ray was excellent, I just had…read moreMark and crew dig my foundation, backfill, and make a 24' X 5' high retaining wall out of huge limestone rocks as well as put in a drain basin behind it that drains out under and in front of the wall. They also did final grade as well, again excellent work 20 years later. Craig A. La Valle

Dealt with these people on two separate occasions. Should not have gone back after the first, but…read moreI'm all for second chances. First experience, I was cursed at and given a lesson on what happens to dirt that gets rained on. This was quite informative although quite rude. I needed dirt when it dried not immediately. Needless to say I went elsewhere and was treated like a customer. Now the second time, I did not get cursed at and ordered up the dirt, which I knew would be wet again but announced upon order it had a weeks time to dry if the forecast stuck and supposedly that would work out fine. The day of delivery comes and no dirt. I call. Now this call goes about as well as my first experience, and I'm told I wont get dirt until after the weekend , as if I I were just now ordering this dirt that should already be in my yard because they are too busy. This is why I called ahead of time. Well I had sod coming in on Saturday so thank you very much for the heads up. Now its short notice for anyone else, but I found a way. I cant believe this business has made it this far treating day to day business this way. Never again will I come to this place or anyone associated to them. Found out they were also priced higher then anyone else, so there was a bit of a silver lining. Horrible business. Literally the worst and most unprofessional, unreliable establishment. Not recommended even in an emergency.

Our house was in desperate need of a power washing and we had bought some shutters that needed to…read morebe installed. Jim came and gave me a reasonable estimate and worked with our schedule to come and do the work. Communication was awesome with this company. Ben and Jim came with 2 power washers and did our work promptly and efficiently. Our gutters are white again! They consulted with us before us installing the shutters so we would be happy with the placement. We will definitely be coming back with our additional projects to J&B.