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    Morris Brothers Mountain Bikes

    1.0 (1 review)
    ModerateBikes, Bike Rentals

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    10 years ago

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    S & W Sports - Receipt i was given when i dropped my board off for a tune up, before i was called and the price changed to 95$.

    S & W Sports

    4.1(34 reviews)
    50.7 mi
    $$$

    I just had another couldn't-have-been-better experience at S & W. We're lucky to have them in…read moretown!!

    Had horribly bad experiences with this store last year. The owner stepped up and fixed the problem…read moreand I am extremely thankful for that. This year i wanted to get my board tuned up there and shop in their store as a Thank you. I was surprised the outdoor sports store had no snowboards to look over for purchase. I was debating on getting a new board instead of tuning up my board from last year. Since there were no boards to purchase i brought my board inside from my truck. Nice kid named Owen looked over my board & brought it to his manager to inspect. They concluded the tuneup required extra work bringing the job to 65$. I left my board and took my receipt. Fast forward a week and i get a call telling me the price is now 95$. The employee on the phone referred to Owen as just a high school kid who created the order and gave me a receipt. I explained i watched Owen bring my board to his superior and they agreed 65$. I explained my dissatisfaction over the phone and the employee said he'll look into what he can do. Told him 95$ is 20% of a brand new board & i wih i could look over new snowboards if it wss going to cost 95$. He said he had no idea when snowboards were going to be in stock. Instead of waiting for the possibility of a call back i instead drove to the store and picked up my snowboard. While there i noticed more employees at s&w working than I've ever seen at one time. That told me how much of a priority my situation was to them as a company. Not only that but I saw an employee setting snowboards out for sale and the employee on the phone never mentioned that. I would only recommend them as an absolute last resort. I have so many good reviews for businesses on here, and very few negative reviews. I would overlook a small price adjustment if this company didnt treat me like dirt last year and make me run in circles before the owner stepped in and fixed all issues. The owner cares about this business but his employees lack of care is astounding. Owen seems honest but the rest of the employees ive encountered are seedy. Buyer Beware!

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    Morris Brothers Mountain Bikes - bikes - Updated May 2026

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