This office was recently sold to a new owner. They got rid of all the amazing staff that they had…read morebefore and hired cheap new staff that doesn't know the basics of customer service. They don't help you out with getting new frames and lenses made. They don't follow up and call when the new glasses are ready or if there is a problem with making the new lenses. Even after calling them, they don't call back or follow up on the progress of the new lenses. When I had problems with my Oakley frames that I purchased from them a little over a year ago, they said it already out of warranty. This is a lie because Oakley has a two year warranty on frames. My wife and I were loyal to Dr. Lockhart for over 10 years but the new staff is just horrible. We are now going somewhere else.

Not a good experiance trying to get schedule an appointment. The office is close to my home and…read morecaries the type of glasses that I was looking to purchase. Even though I have insurance I knew there would be a few hundred dollar additional charge for the type and style of glasses I was intending too purchase . After reviewing my insurance online online, this office was recommended but the manager said I was not covered under my plan. I would been happy to pay for this out-of-pocket and get reimbursed from my insurance company for the minimum examination fees, but even after me asking a second time for an appointment, I was refused. They must be extremely busy office and not willing to accept new patients. Wish them the best of luck but I, cannot recommend Granite Bay Vison to anyone reading this?

Absolutely phenomenal staff, kind, knowledgeable, they help me with the fitting and training of my…read morecontact lens the doctor's phenomenal as well highly recommend if you live in the area they take VSP and I med insurance. The staff is super awesome, but the doctor is amazing she took tedious care and time and effort to enter I had the best Vision possible and went to multiple lenses to make sure I have the best fit definitely my best experience and I'm so comfortable with my lenses and I can see so much better

The team at Precision Optometry exemplify kindness and every person I have encountered there seems…read moreto genuinely enjoy going above and beyond for their patients. After having some issues with my glasses (and a lot of time passing before I could bring them back in), the team was somehow able to get me an appointment quickly, an exam, new lenses, and new frames. My benefits had already been used for the year, but they were incredibly generous in finding ways to get me discounts, placing calls to the lab, and reviewing my insurance to make the whole experience FAR more affordable and faster than I could have imagined. I went from expecting to pay several hundred dollars to have my glasses redone, to paying a fraction of that and having them done quickly. Thank you SO much to the team at Precision Optometry, particularly Wendy and Michelle who worked some miracles for me! And thank you Chelsea and Anmol for joining in on helping me find a frame that works for me!

Chris up front is awesome. Super kind, super Helpful and knowledgeable. Thanks Chris !!!!!read more

The staff rushed through my exam, the lady that explained my options for lenses was very rude. She…read morealso didn't explain all my options to me . The prescription doesn't seem to really be helping that much. Making my vision a little worse. They told me I was all paid up and then I randomly get a bill in the mail from them. I called them and they say "oh well we forgot to tell you you owe us more money" I also talked to the manager about the issues I'm having she just basically blamed my age for the fact that the exam wasn't done correctly and instead of taking accountability and saying oh hey maybe we should re-examine your eyes,she said oh no it's just cause you're old!!! I'm only 31

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Everyone is really nice but incredibly incompetent. I've had to come back three separate times to…read moreget contact lenses fitted because the first pair was calculated wrong by AI then the second pair was just slightly off. When I came back to pick up the third pair they had thrown them away. I was not told that I only had three months to pick it up even though it takes them a month for them to get in. I would never come back here unless I was unemployed because it takes way too much time out of my day and schedule to deal with their poor customer service and communication.

I've been a patient of Roseville Optometry for a few years. Dr. Snow is so nice and considerate…read more Her attention to my vision wellness is second to none. I really appreciate her and her staff. I always look forward to coming back. Highly recommend.

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.

Came here for an eye exam, and to inquire about contacts. Everyone that helped me here was very…read morenice, and I had a very good experience here.

My husband and I have been seeing Dr Lech for several years and he is,hands down,the best eye…read moredoctor I've ever known. He's very knowledgeable, professional, and friendly. He explains everything thoroughly, and I know he really cares about his patients. I've had some semi-complex Vision issues over the past several years and he has always helped me find the right path. Thank you for always being there for us!

I can see! [Roseville CA]…read more It has been awhile since my last visit to see an eye doctor. My entire experience with Griffin & Reed was very good. The staff, from the time I arrived to choosing a new frame, to seeing the ophthalmologist were all friendly and professional and Dr Maboudi was wonderful. The office is on the second level inside a Sutter Medical building. There weren't a lot of patients that day, it was pleasantly quiet. Location is difficult and finding parking can be challenging so plan to arrive 20 minutes early to find a parking spot. My new glasses was ready within a week! I'm 20|20 again! \(**)/ Review #3542

¥ What are the chances I get a combination of Blepharitis and Conjunctivitis at the same time…read more(Blepharconjuntivitis) basically eyelid inflammation due to allergies and eyelid swelling due to infection, THANK YOU to the best of the best Dr. Kim who finally gave me some answers after seeing 4 other eye doctors!!! Finally, I get a diagnosis that makes sense!!! ¥ {YOU ROCK DR. KIM}!!!

My whole family went to this place for years. Service truly is hit & miss. The real problem is that…read morethe dr doesn't listen & the support staff just isn't knowledgeable. Every year I'd go & tell the dr I literally can't see. He'd give me the same Rx & tell me it was just my age.. pick out a frame (no guidance) blah, blah, blah. After another year of this, I didn't order glasses after my exam, I paid out of pocket for an exam with a new optometrist--and OMG I CAN SEE!! I brought all my glasses to my 2nd opinion appt & every pair was not only the wrong Rx but ill fitting--they were able to show me exactly why, so I could make informed choices going forward--amazing! They were able to explain to me how to pick a frame that FITS MY FACE & provides the best field of vision. They explained so many lense choices too! I learned more in that one appointment--wow--because my new Dr listened to me, her support staff is knowledgeable & willing to take the time to actually help me pick out lenses & frames that work well for my needs! I literally cried when I got the first pair of well fitting, correct Rx glasses in YEARS!! I would not recommend Union Vision Services. Go somewhere with professionals that listen to their patients & help them make INFORMED decisions.

Prefacing this with: It was incredibly hard to locate the room this optometry is located in. I was…read moreexpecting an actual storefront-like center. For newcomers know that you have to enter the union building, get to the second floor, walk left, and search for the name of this center. The no soliciting sign made me think this was a private center, but no, it is not. Once I was in through, it was like your everyday optometry experience. Sign in, give them your information look around. I only came in to buy sunglasses so I did not have to make an appointment; as already had a prescription on hand. Easy as, sending her my prescription, looking for glasses, picking them, & paying for them. My insurance was easily accessible through there so that was easy. I was sent here through my insurance. The lady who helped me was SUPER sweet, genuine, and kind. So surprising to see a human being help me and not a monotone robotic representative. Overall, good experience :)