This was the third time I've used World Upholstery to recover my couches and several chairs. What…read morea releief to find someone who does an incredible job and has great customer service. I'm sure I drove him crazy each and every time as it takes me forever to pick a fabric, but he's so patient and guides me along until I reduce the varibles down to a manageable number and ended up with the perfect fabric. Both my couches have curved backs and even with a very unforgiving fabric they looked great each time. He also changes out the legs and made them look much more modern. It's so great to completely trust the process and know you'll have a perfect job done.

I purchased a sofa from Zenlia that started warping. Unfortunately, Zenlia did not offer any help…read moreand instead shifted the blame to Deco Rest. I then contacted Zilli and explained the situation. They took the time to listen and arranged a phone call with Deco Rest on my behalf. As a result, Deco Rest provided me with an RMA number and told me to bring the sofa to the factory -- and they would fix it for free. I was honestly impressed. Zilli went above and beyond to help me, even though I wasn't a paying customer. Because of this outstanding service, my next sofa purchase will definitely be with Zilli. Great service -- thank you!

I had the privilege to work with Lamya on a living room project . Very knowledgeable , great advise…read morein colour selection not to mention the attention to details. I am a returning client and cannot be happier for deciding to entrust my project to Zilli /Lamya. thank you very much, very much !

Great quality and service. We have several pieces from Markham Furniture. The first couch we…read morebought is now 13 years old and you would never know it. The cushions had little stuffing added last year, and the frame and springs are still solid and comfortable. If you want lasting, custom made quality, this is the place.

I am leaving this review on behalf of a relative after they told me about their experience today…read more After spending many hours, on two separate days in their markham location, I was ready to place the order this afternoon. (No problem paying for a quality product, but this felt different) After finalizing the fabric choice, style, size and other details (including the stitching and legs) the price was provided. The price was much higher than expected and I asked as to why it was that high and not the price as discussed on prior visits. Was initially told $5250 for the sofa, then $1800 for leather, plus HST. The final price ended up being well over $8000. When I asked if the price can do any better - the staff member advised that they already did the best that he could. I advised that this is over the expected $8000 price. I requested to think about it, as I would not immediately have the additional funds at this point he offered to split the delivery fee ($150). That was quite a surprise, as he had previously just advised me, multiple times, that he could not adjust the price at all. At this point I requested to not the order number as I would have to seriously consider whether or not the sofa would be purchased. At this point the salesman simply got up and started about his business in the showroom, completely ignoring me and not even acknowledging my departure. The chance of purchasing the item has certainly now lessened after the treatment of the sales staff. A call has been placed with the owner (Bill) to discuss the issue and we will see how it will be addressed - but at this point it certainly is clear that this staff member (and possibly the company) needs to learn to to treat customers with honesty and respect. Hopefully the owner responds to the concerns and he is not the reason that his staff treat perspective customers (not sure how likely that is now) in this manner. Quite shameful the way they acted. I would certainly not send my parents to their shop based on this experience. Will update after / if the owner calls to address what occurred. Certainly hope that they do - it would clearly indicate the true customer service level of the company.

I have just had my sofa cushions given a second life by Conrad and his staff. Conrad replaced the…read moresunken seat cushions with an excellent quality 5" deep solid foam which were then wrapped and placed back in the cushion covers. He also wrapped the back cushions to give them a better support and shape. I also had him completely upholster a small stool which sits in front of our phone desk. He increased the seat height which is now perfect. I highly recommend Davis Upholstery and Conrad for his professionalism and attention to detail. I should add that their pricing is very fair and he is a pleasure to deal with. Iris Bain

The variety of home furnishings are impeccable in great prices. Also enjoyed the quality of service…read morewe received from Doris in this store. Highly recommended

Completely foolish service. Asked over the phone if stock was available for some items I was…read morepicking up from an hour long drive away. Come to the store and get treated very poorly, with no one understanding what I was coming for. Zero value of customer service.

I have used Rizwan for two carpet runners now and can't say enough good things about him. I'm not…read morethe easiest person when it comes to home projects, I seem to always fall in love with the most difficult things to source. For my back stair runner, I contacted Riz with a very specific pattern that I wanted in a remnant to bring the cost down. He managed to source it in the states and came to measure within 24hrs. He's always professional and very pleasant to deal with.

Beautiful carpet with more product to choose from than any conventional carpet vendor in the GTA. I…read moreappreciated the convenience of in-home shopping and the Ipad with photos of the various carpets installed in homes was extremely valuable as one can really envision what the carpet would like in your home. Staff were courteous and polite and everyone that sees our new carpet wants Rizmi's business card.

I have some Hunter Douglas Silhouette blinds which the plastic mounting brackets failed. I…read morecontacted Maple Drapery & Carpet via email requesting the part. John Di Luca replied back to me within 24 hours on Sunday! He redirected me to Brenda and copied her. By the time I called the store for Brenda during business hours, she already knew what I was looking for and I was able to pick up the part within the hour. The excellence in service demonstrated by both John and Brenda just blew my mind. I will not hesitate to go back to Maple Drapery & Carpet next time I have any needs for window coverings or carpets. Two thumbs up and highly recommended!

Our experience with Maple Drapery from start to finish was amazing! Liana was very knowledgable…read moreand patient with us as we made choices and adjustments to our choices. The blinds came sooner than expected and the installer was amazing - on time, professional and thorough. I have already Liana and Maple Drapery to other people!

I purchased a custom king sized bed frame and a glass kitchen table, and am incredibly satisfied…read morewith the level of service and quality of products I received. The furniture is very well-made, and I received free delivery, with everything being setup perfectly and the delivery team was professional and swift.

We purchased a sectional from Selene 21 years ago and love it as much today as we did then. I shows…read morevirtually no wear, is cosy, comfortable and gorgeous. They are true masters of great pieces of furniture