This place is great for customer service with Sarah and Jordon at the helm…read more The team here are exceptional in providing superior customer satisfaction.

Amanda V. was outstanding in getting me setup in one of her storage units. She explained all the…read morenecessary information I needed to know about my unit and the facility. Great service.

It was super easy to complete an online reservation. I received a call to come in and complete the…read morepaperwork for the storage. Upon arrival, I received a warm welcome from Jerri Lynn followed by a tour of the facility (via golf cart) and preview of the storage unit I reserved. Everything was quick and easy! The property is very clean and multiple carts were available for transportation of my items from truck to storage. Thanks so much Jerri Lynn for answering ALL my questions and explaining my options. You definitely made my moving process that much easier!

These guys helped us out so much. They saved us money and were understanding of the 27 hours drive…read morefor LA to Humble. So nice in fact, I got emotional. Will definitely do business again if needed. THANK YOU!!!!

Very friendly owner and staff. Easy U-Haul transaction. Very quick and simple. Thanks!read more

Theft at this place!!!…read more I got my stuff stolen at this facility, my lock was swapped by someone that works there or has access to the locks they sell there so it looks like no forced entry, even though I have insurance!! Go look at other reviews on google and online and they've changed ownership in the past so the reviews are closed on yelp, they used to be "Life Storage". Upon looking at other reviews it looks like different people experienced the same thing and at one point there were 10 that were targeted at the same time on a weekend?! 10 that we know of possibly more If you're like me and haven't visit in a minute?! Some people finding their items stolen later, why did no one get notified about this?! They made sure they changed ownership multiple times and notified about it but can't tell customers there was multiple thefts happening so that they can come check their unit?!!!! Even manager mysteriously leaving, wth is going on here! Management saying it's an inside job and police are saying there are checks that are in place to check locks, I got an officer who has past experience working at one. This is absurd and a huge storage corporation that should have safety measures in place, something bigger is happening at this place! Stay away from here!!!

From the owner: Store your belongings at Extra Space Storage on 6603 Atascocita Rd in Humble, TX today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Staff is continually not on site DURING OFFICE HOURS. rented (PAID FOR) a unit yesterday and still…read morehave not been given access because of the above reason and the fact that they direct me to kiosks at other locations that DON'T WORK. driving all over kingdom come to get access to a unit i've already started paying for. Do better.

They helped me out and showed me multiple storage units to help me understand and show if I was…read moregetting the correct size storage unit

Andrew was amazing. He helped me out big time. Great customer service.! five out of five I would…read morerecommend.

Taylor was amazing quick, easy and secure very helpful and friendly well recommended to othersread more

I've always been treated fairly and have never really had any issues with the staff. I do have an…read moreissue with the price of my units increasing every 6 months but I have no other choice because I don't have a house to put my things . Either way Id say if your not an asshole or if your not trying to get something for nothing then you'll probably respect and appreciate the services here.

After discussing my issue with corporate office and the CR at Atascocita Rd., location, I furnished…read morethem a copy of my homeowner insurance, and they credited my account for the charges. I have a difficult time in understanding why I must insure the contents of my storage unit, Move It Self Storage does not have any vested interest in the items, I have in storage. I am glad that this issue has been resolved, I think Ms Cindy, may have had something to do with the outcome.

All good--- Price, management, unit quality, clean, location. No complaints. But based only on…read morethe first week. Thanks.

From the owner: Store your belongings at Extra Space Storage on 1950 W Lake Houston Pkwy in Kingwood, TX today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I rented and paid for two units. The first was a 5 x 5 but it was too small so I upgraded to a 5 x…read more10 unit. I signed the paperwork and paid an additional $44 for the upgrade. Bryan/Ryan put in the wrong number for the unit, I had apparently put my things in a 5 x 15 unit. I received a call last night instructing me to come in and sign a lease for that unit, but when I got there I was told to either rent another unit and lose my $110 for the two I have paid for or they would remove my things from the unit. I think they are on drugs or something because they both claimed not to remember me even though I had spent a considerable amount of time with each of them.

From tge beginning tge guy at the desk (Robert) tried to dissuade me from renting a unit to store…read moremy boat, saying that the rates increase very rapidly ! So from the start I told him I had just bought the boat and I had not put the title in my name yet, after showing me the unit he asked to see the title, I showed him the title he told me " well yiu haven't signed the title sir" I explained that I would sign the title when I go to TPWD office to transfer title ! The he asked me for title to the boat trailer ? I explained that in Texas yiu do not need to title a trailer? You only need to register a trailer to get license tags, in my Opinion this person is NOT FIT to manage a storage facility, he needs to read up on Texas law and regulations, he believes he is very smart and clever, but he is really uninformed in the Texas State Law regarding such matters, needless to say I had a very bad and dissapointing experience with this individual Sorry Cubesmart you flubbed it in hiring this guy !!!​ the Cubesmart I a referring to is Located in Atascosita/Humble area I believe the Adress is 1706 Atascocita Rd Humnle Tx 77338