Amazing staff. So friendly and helpful. Storage units aren't fancy but they do the job. Very simple…read moreand safe. Would keep my stuff here again for sure.

We rented a small storage unit from Arden Asheville Area Mini Storage. There was a discount on the…read morefirst month (half off). We rented for two months until a storage unit in our complex came available. The unit was clean, easy to access and convenient to our tiny apartment. The management are very nice and professional, its a family run business, no frills nothing fancy very reliable. I would recommend this unit and this business.

Sheila was wonderful to work with in setting up a storage unit! Pleasant, thorough and efficient,…read moreshe explained every step of the process, including transparency on pricing. For anyone needing storage, Sheila at the Arden SmartStop office will take great care of you!

Needed to store a vehicle for two months and they were most helpful offering the first month free…read more Service was prompt and courteous and explained in detail the agreement and how to access the lot. I know its just a storage facility but not all storage facility staff are friendly or knowledgeable, this location is.

I have used several storage companies in my 30 years of construction and design and Melissa and…read moreAirport Self Storage are wonderful to deal with. They have excellent communication and the facility is well maintained. They are customer service friendly and well organized. I fully recommend them without hesitation.

Great place to store with. I have stored stuff with them for the past 4 years. Very clean and…read moreaffordable storage. The manager is very helpful and friendly. I love all the security this facility has. I have never encountered any problems storing here.

I am submitting a second review since my first one was incorrect. The customer service delay was…read moredue to a change in the customer service system. The manager at the facility explained that there had been a recent change in how calls were handled at a call center. She manages more than one facility so is very busy and was not at the office when I first went to look for her. She is very nice and explained the easy check out process. The facility itself is the cleanest and best ventilated one I have rented (and I have rented several facilities in major metro areas).

Poor customer service. Will not answer phone or text. The office is not open. I cannot access…read morethe building to get my belongings out because I forgot part of the code. I cannot wait to get my things out of there.

Great place to rent a U-haul! We can't thank Ivan Copney enough for helping guide us in attaching…read morethe trailer to the 26 foot uhaul. He went above and beyond! We made it to our destitution without any issues.

I have paid consistently and on time for 2 units at Save Green Self Storage in Arden, NC, which is…read moreowned by Hawthorne Residential Partners, for 4 years. Yesterday, my access code did not work. My code was not necessary to get in the gate because, as I was told by the woman in the front office, the gate was always left open because it was broken but I needed the code to get into the building that housed my units. I was given another code and that one did not work either, so I was then was given a default code and finally got in the building. Then my keys did not work. The woman at the gate had told me I could ask man who was working nearby to my units for help if the default code did not work, so I asked him for help with the keys. He explained he had previously managed another storage facility and was familiar with the problems people had with those locks, He graciously offered to come help to see if he could get my locks open. He tried the locks repeatedly and told me that the keys I had did not work on the locks on my units and explained that if I didn't have working keys, I'd have to have to call a locksmith. I thanked him and continued jiggling the keys in the locks because I knew they were to correct keys and, after a few minutes, I got one lock open. I opened the door and there was someone else's stuff in my unit. So now, one unit had someone else's stuff and the other I could not get open, so I called the front desk and was told they would do absolutely nothing but lend me a can of WD40. They wouldn't come down and look the other person's stuff or even recommend a local locksmith. I asked them how I should go about handling the situation and they told me they would not tell me anything or help me in any way, besides the can of WD40 of course. I asked if I should call the police and she sarcastically told me "Yes, should call the police". So I called the police who explained the other person's stuff in my unit was a civil matter but that, once I got the other unit open, if my stuff was missing I should call him back and he'd send an officer down for a larceny. The locksmith came. He confirmed that the lock I could not open had indeed been replaced with a different one and that he was shocked I that I had gotten the other one open because that one showed clear signs of damage. Save Green Self Storage changed both of those locks and allowed another person to access my units and, when I attempted to rectify the problem, Save Green Self Storage refused to assist me with anything. Both the police officer and the locksmith were astonished and disgusted by the actions of Save Green Self Storage. I don't recommend you use them for your storage needs. I've added some additional photos. Save Green Self Storage is owned by Hawthorne Residential Partners. When I brought my problem to Hawthorne's attention on their Facebook page they laugh reacted to my message and also removed one of my posts on the page. I've included the pictures of their laugh reaction.

We've been using MyPlace for 4 years. We feel our property is safe here. Anita is professional,…read morekeeps the storage and RV sites clean, quick to resolution, and is genuinely happy when good things happen for people. Truly, she is a boon when life happens and your stuff lands in storage. I have found the constant price hikes excessive. For this reason I have docked a star. Otherwise, one couldn't find a better storage company. And if you get a chance to meet Anita, take it! She's awesome.

They're raising the rates again!! I can't wait until my house is built and I can stop hemorrhaging…read moremoney into this place. Rates go up about twice a year, about as often as they switch management companies too. Save yourself the hassle and do your storage needs elsewhere.