I never thought a passport photo centre would be notable enough to merit a review. However, the…read moreNorth York Passport Photo Centre offers convenience and outstanding service. The shop is located in the government building that also houses the North York Passport Office so it is convenient. The photo centre guarantees that their photos will be acceptable to the passport office and, since they are right downstairs from the office, in the very unlikely event that your photo needs to be re-taken, you only need to pop downstairs to get it re-done. Since the shop guarantees it, there is no additional charge for a re-take if the photo is rejected. The shop has a homey, welcoming feel and the proprietors are extremely friendly. They have thought of the client's needs. For example they have tissues and baby powder available on the counter so clients can blot their face to take down any facial shine before the photo is taken. The lighting is also a little softer than the usual unflattering fluorescent lit shops. In short, they try to make the most of what is typically a fairly unflattering photo and all in a turn around time of about 3 minutes. At $15.99 I felt I got excellent value at the North York Passport Photo Centre. While there are photo centres that offer cheaper passport photos (in fact I had a photo taken at one the day before where I paid $10.00 for a really awful looking photo taken under very harsh light that I ended up throwing away), I can't think of one that offers the convenience, level of service and added touches that make this shop stand out.

Highly recommend. Sheila was efficient, helpful and went out of her way to assist me as I had lost…read moremy passport. Pictures were ready in 3 minutes as promised, but I never expected the level of service and kindness I was shown in a passport photo shop! Aside from the fact that it is located in the same building as the passport office, which is convenient, it is also the most pleasant and helpful experience I have ever had in over 50 years as a passport holder! If you need passport photos done, save yourself a headache (and the extra steps) and see Sheila for a very positive experience. Thank you, Sheila, you're a treasure!

**** DON'T WASTE YOUR MONEY, TIME, ENERGY HERE ALERT****…read more Exactly my experience here. I had my Canadian passport picture taken here. Pictures got REJECTED by the PASSPORT OFFICE, I had to scramble to get the picture retaken outside while wasting another hour to get back in line. The commissioner told me that the pictures cannot have glares, which prevents facial recognition to work properly. She told me to get a refund from this photo place. Then I came back to this place. Waited out of courtesy until all other customers left, then told him what happened and asked for a refund. He says he doesn't do refund. PERIOD. I wasted two trips here, wasted money, additional time at the passport office, and lastly energy arguing with the owner. On why he thinks the picture is totally valid and that the passport office had made a mistake. He thinks I should have come made another trip to get my pictures retaken. I was at the passport office in downtown... Worst customer experience, he must have a lot of business, surely lost it from me.

Highly recommended. Very knowledgeable professional and great experience! I would definitely go…read moreback.

With a 10 years Canadian passport, you need a very good photographer for your passport photo. And…read morethis is the place. They will let you check it before they print it out for you. Nice photo with good service. They also has camera equipment here. Authorized dealer for many brands, like Nikon. Bought a lens for my Nikon DSLR many years ago. Price was good and i'm still using that lens now :-)

If you want to have lame and Unqualified id photo, go there, they will provide…read more try 6 times, and still not working image, a rude and self-proclaimed, professional shop assistant will always assist you. Don't go there if you want a nice day

I've been to the Northyork location numerous times and had a pleasant experience each time! If…read moreyou're looking for high quality photos and a fun time I highly recommend coming here. walk in photobooth is welcome to everyone with half/full frame and over head as well. 2 rooms with half body or full body pics. $70 I got the monochrome (full body in colour) 25 min session + 5 min select. 2 touch up with 4 prints. You get all your pictures in the end online thru a email same day. The rooms are occupied with props and chairs. You get to play your own music as well!! so fun. The printing box is free to use as well. There's a rest room as well if you need to change. Located on the 2nd floor so it is not wheelchair accessible. I would suggest parking at green p or street parking.

We were greeted by a very pleasant staff. He explained what we needed today in a easy to understand…read moremanner. We did the editorial shoot for a Maternity Shoot and it was amazing! Fun experience! No pressures of having an actual photographer directing you. 10/10 would recommend! Truly a 5 start experience.

came in here for a camera, as this location was one of the only ones in the province that had it on…read morethe shelf (canon SL2) came here on my lunch and it was a pretty painless process as I phoned ahead to have the camera set aside on reserve. it was brought to my attention that I should keep the original box and packaging just in case I were to have any camera issues down the line within the warranty period, something I always do, but was never brought up to me before by any other henry's. I wish this was my local henry's cause this location is worth going out of the way for. lots of parking, can get hectic around lunchtime.

I'm extremely disappointed with the service at this location…read more In my 5 years of retail and management experience, I don't think I've ever seen an employee be so dismissive and uncaring as I have today at this location. For context, the store was empty when I walked in, and my first question was how many staff they had working, to which one of the employees (an Asian man), replied, "2". The other employee came out from the stock room a moment later and we casually chatted about a return I had, which the first employee reluctantly processed (reluctantly because I told him I didn't have a paper copy of my invoice, but I did have a digital copy, to which the first employee said "okay... this is going to be difficult". Alright... not a great start. The first employee then mentioned that they are between payment systems and it's currently "a mess". After processing the return, I showed the first employee my camera, which I had purchased yesterday at their downtown location. I said I had some questions about the basic operations, as I was coming from a Nikon system. The employee seemed somewhat helpful at first, but after asking him how to choose the focus area and mode on the camera, I asked him what an abbreviated function meant, and if he could explain it to me. After taking a deep breath the employee proceeded to tell me that they are understaffed and he has "other things to do", otherwise he would "get in trouble". I looked around, there was still nobody in the store, and the second employee was casually doing something on his computer. I told the first employee I was really not expecting this level of service. Especially since it didn't look busy at all in the store. There were no other customers and there were no calls coming in. I became obviously quite frustrated, telling them that in my years Of retail, I've never heard someone speak like that to a customer. I reiterated that I spent a great deal of money with them over the years, and have been very loyal to their brand. I stated that I didn't expect to get special treatment because of this, but that I did expect some level of service. The employee proceeded to tell me that if he has questions, he only has himself to ask. This basically felt like being told "go google it" which only serves to frustrate me even more. I'm not the kind of person to just up and walk away from a business I've otherwise had a good relationship ship with because of one bad apple. But I can tell you that as someone who was in management, If an employee of mine spoke like that to a customer, I'd be having a VERY serious chat with them about customer service. Service is always first. That doesn't mean the customer is always right. But if you don't have customers, you won't have products, you won't have a store, and most importantly you won't have a job. Take this review at face value, and take from it what you will. I personally won't be ending my relationship with Henry's, but I'll not be returning to this location again.

I called and talked to Mike about my Sony a7iii beginning of this week. The diopter was…read morestuck. He said he had the part in stock and he would need a couple of days. I received the call this morning that it was ready! Repaired in 2 days for a reasonable price and I am so grateful that I didn't have to be without for weeks if I had sent it to Gentek. Thank you Mike!!!

Great service here, my canon 24-70mm had an issue after it fell and I was able to get it fixed here…read moreat a fair price under 4 days and everything worked well

Quick service, fair price, good quality, convenient location close to the subway. Photographer…read morenicely allowed re-takes since my passport look didn't meet my wife's standards haha! Overall, a very efficient and friendly place.

From the owner: "The Passport PHOTO FAST, under the ownership and operation of Saleem Pasha, provides top-notch…read morecustomer service at competitive prices, rivalling those of large retailers. With Saleem's extensive 20 years of experience in the camera and photofinishing industry, the business boasts a comprehensive photo lab. We offer an array of graphics services, including but not limited to calendars, poster prints, photo books, canvas prints, mounting and laminating, business cards, flyers, passport and PR card photographs, as well as photographs for visa applications. For inquiries and assistance, feel free to reach out to them via email at photofastinc@gmail.com"

This place does not do photos for babies. We tried going here for my almost 8 month old baby to get…read morepassport photos and the guy just said "we don't do baby photos". Yet outside their sign of the store, it clears says they do infant and children. If you don't plan to do kids or baby photos then please fix your signs so that people are not misled. What a waste since we just came out solely for this purpose.

Price went up to $18 per set of passport photos. Customer service remains mediocre. At least it was…read morequick to take photo.