I had my minivan towed from the house to a repair shop in town. It was a busy towing day,…read moreapparently, as there were towing companies that never picked up when I called or didn't call me back when they told me that they would. When I called CT&I, they picked up right away. The price was reasonable. They came earlier than they thought they could get here. The tow operator/driver Javier was very professional and got my car towed in a timely manner. Would totally call them again in the future.

So very Pleased With Nate ! Nate was kind and considerate and he put my mind at ease He was a real…read moresweetheart Thank you Nate Karen The Cake Lady "Nate The Great !"

Had to get my car towed from a mechanic back to my house, so I called Vickers. Mark got the job…read moredone the same morning at a competitive price. His communication was transparent and friendly.

Great guy showed up promptly while I was stranded in a parking lot! He checked wiring, discovered…read morenot wiring, not battery but starter issue! He got car to start and I got home safely and was able to get car to shop for new starter.

Horrible tow company, my car was left in their care at their tow yard, & it was ransacked & i was…read morerobbed! My daughters scooters, new outfits, work out equipment & a new boxed dash cam. Etc. these people are criminals.

We waited 18 hours for our insurance to find a company to tow our 26ft travel trailer. No one could…read morehelp us we had one company try to scam us another couldn't find the right truck this company came out and kicked butt and got our trailer back to camping world! I can't tell you how happy we were for someone to finally help! The driver was amazing! He got it there safely! Thank you guys so much we will use them every time!

Not a reliable service provider. Kind of sleazy drivers, damaged my car but won't admit but won't…read moreadmit. If you don't want to wait around for hours while someone is stringing you along, find someone else. These guys are not trustworty.

Very helpful and friendly. Would absolutely use again but hopefully won't have to…read more Never a great day when your tire blows out but John made it a bit better. Thanks!

My car was broken down and I waited 3 hours for USAA to send a tow truck. After 3 hours, I found…read moreout that they weren't coming! I called Jami at Fast Service Towing, and he gave me a fair price, and was only 16 minutes away. He let me ride with him to the shop, and we had great conversation. He's punctual, thorough, and friendly. Great job!

Naqib was amazing. Answered the phone listed on this yelp page after a couple rings. Told me it…read morewould be 45 minutes and texted me a few minutes later and said he could be there in 20. My truck was stuck in between the driveway and the street and he helped me and my elderly father push it into a place it could be towed. He was very conscientious and safe and very polite. Whole thing was only $160 to take it a few miles. Thank you Naqib you were awesome!

They stoled our car.went and put it in ther name. After we said we would pay for repairs.they…read morewouldnt take our money. They said we took too l9ng. It was covid time so he figured it was the right time

Horrendous service. These guys try to come off as helpful and as if they are looking out for your…read morebest interest, but in reality they only want to take your money. They say they charge a flat rate but regardless of the rate they did not fix anything on my car and I still had to pay. I would suggest doing your research elsewhere before going here.

The only thing I see that needs improvement are the fact that they don't back up their drivers and…read morethey do not care about the safety of the passengers that the drivers are driving around..

Jamie was professional and courteous. The first company that Stalantis sent could not towi my truck…read morebecause they had the wrong equipment.

I had an unfortunate incident when a person threw a glass bottle through my winsheild when I was…read moredriving at a high rate of speed. I was unharmed but my winsheild had a hole the size of a softball in it and I was stranded about 1 hour from my destination. Max from Loyal towing showed up as my AAA tow service and I couldn't have been more grateful. Not only did he advise me that the place I requested the car be towed did not have a secure yard but he called his boss and arranged to have my car towed to the Loyal Towing secure yard in Sacramento and safely stored until I could have the windshield repaired. (They did not charge me to keep my car on their lot for two nights) The people at Loyal towing also helped me find a person to replace my windshield the next morning (safelight winsheild repair quoted me two days later and a much higher price) and the gentlemen who replaced my windshield was prompt, fair and just an all around sweet guy! Overall, the people here made a scary and unfortunate incident turn out alright. I'm very happy to share my experience if it helps this solid business. I encourage anyone who needs honest and professional help in the towing department to call the people at Loyal Towing.

Adj: Atrocious and Awful!…read more Really not sure how this place could have 4.1 stars on avg. But on a cold January winter day, one of our couple of weeks new tires lost air gradually and we had a flat. Thankfully, we were not on the freeway when this happened, but were on a residential street. Unfortunately, we were not within walking distance to our home or even close to our neighborhood. Nevertheless, we were so glad that it was a sunny and kind of warm day after quite a few rainy and stormy days, so at least we didn't have to wait in the wet and cold outside. I called my insurance company who sent Loyal. After over an hour, I was like, they said they'd be here in 45m, so I called our insurance back, only to find out that Loyal canceled on us w/o notifying us and our insurance co barely just found out and so they just rerouted the service order to another towing company! I was not a happy camper. Yours truly waited on the side of the road for most of this time by myself in order that a Good Samaritan, living in the house right where our car started losing air quick (thanks to my hubby for noticing, I'm not sure I myself would've noticed until it was really flat) could take my husband and my kids to my in-laws kind of nearby and borrow their (hardly driven) car (they are too elderly to drive to us for those wondering) to take the kids home and come back for me. Again, it was really a blessed day to have a flat b/c it actually was so sunny it got kind of warm, but after 2+ hours wait, the sun was starting to go down... Time is money so wasting my time = terrible value! Come to find out, Loyal is NOT even a local company, I know it shows they have a local address and number, but our insurance company directed me to a San Diego number when I asked for Loyal Towing's number to call myself and complain. I'm not sure that would do anything, but in any case, the only contact number we ever got was to a San Diego number where the central call center for Loyal is located. Lesson learned that if we ever need roadside assistance again and my car insurance sends Loyal, I'll immediately ask to have a different company sent. Thanks to all other Yelpers reviewing Loyal Towing who've also experienced terrible service (or disservice and no-service in my case), so others will know to avoid them like the Plague they are!!!

When my car began overheating, I panicked -- I'm a college student away from home, and my dad... he…read morecalled this shop for me to see if they could look at my car while it was leaking coolant and they got me in the next day. The next go around, when my car started to overheat on a trip, I brought it into the shop again knowing the great service I received the first time. Zach listened to me carefully about the issues my car was having, and thoroughly inspected it. They even kept it overnight free of charge to double and triple check they were sure about the issues it was having. Though I received the news that my poor Jetta has reached it's life expectancy, every step of the way the mechanics here made me feel heard. Thank you Kevin and Zach!

I am in Davis visiting for the day. On my way home my front bumper guard falls down. I call three…read moreshops. The first two tell me no we can't help you. This is a five minute fix. I'm stuck here. This place says, "oh how frustrating. Come right over we will figure this out." Seriously lovely front staff and team for helping me out. If I were a resident I'd come here for sure. I can see why their Yelp ratings are high! Thanks so much team.

AAA is a rip-off. Cut them out and just call Capitol Towing. Phone call. Towed. Dropped off. Paid…read more 30 minutes. Use independent, licensed companies. Cost less than a month of AAA for my 4 cars.

My battery died and I needed a tow to the car dealership. Paul was great!!! He made me very…read morecomfortable in my decision to choose his service. I was so satisfied that I tipped him $25. That says it all. Don't call anywhere else. Paul is the best!!