Everything about this place is great. Flexible scheduling, friendly, helpful office staff. I see…read moreNancy Thompson. I feel very at ease with her but best of all, she knows how to get health insurance companies to cover newer medications. It's a multi- step process, so she supplies samples first to see if they work and gives samples until your insurance company covers it. She also finds coupons to discount the drug even past your copay. I was unable to try newer meds at my previous dr because my insurance didn't immediately cover it. The people at Total Mental Wellness act like they genuinely care about you and it's not just their job. I am grateful to have found them. They are also very responsive in returning calls.

From the owner: We specialized in individualized psychiatric care for the whole family. We treat depression,…read moreanxiety, ADHD, bipolar disorder, PTSD, addiction and more.

I went to this practice years ago and primarily saw Jillian. Jillian was kind and compassionate,…read moreand I enjoyed talking with her. It was more than just psychiatry and getting pills. She was more like a therapist. However, Dr. Ali is quite the opposite. She's rude and not professional at all. If you're seeking psychiatric care, there's so many other practices that are more suitable to helping patients receive compassionate and dedicated care. I do not recommend this to anyone.

If I could give them 0 stars, I would. Over the years I have struggled and decided in 2023 I needed…read moresome help. They got me in and helped me but any follow ups, something always came up and I couldn't be seen. I managed on my own until I couldn't and needed a little extra help. I go back and choose existing patient, because I have been here before..... and they tell me they're going to have to cancel because of what? I need to setup a new patient appt. Ok, cool, so keep my current time slot? Not an option. Avoid this place if you want help.

I have found, the staff to be amazing. They have always…read morebeen kind and helpful! Dr. Meyers, reflects the same, personal skills as his, staff, to me. He is a wonderful, down to earth, yet very professional, Dr. He was able to get my medications right, from the beginning. I respect his practice, the staff and the Level of, Psychiatry that met my needs. He has kept me comfortable, and capable, of making my own decisions during, tough events, in my life! I have nothing to say but, good things, in this review!

I trust Dr Meyer as my most precious provider. He's amazing for decades of service. I call him for…read moreeverything!

The doctor misdiagnosed PTSD. This is very personal because I am Retired US Military. I felt…read moredisrespected during interactions and the psychiatrist was unprofessional, not compassionate and did not arrive on time. Staff overcharged hundreds.

I thought Dr. Slaughter was good until I read my chart and she has written false information…read more Apparently she is not good at listening because her assessment of my life situation in incorrect. She is horrible at engaging and having any kind of dialogue. A Dr cannot possibly manage your meds without understanding what is going on with you from a global standpoint. TMS that they say is beneficial is clearly not. I am in the medical field so I have an advantage of know right from wrong in clinical and psychological practice. Without this knowledge it is very easy to be mislead and think your getting great care simply because you don't know any better. IV never had to report a Dr of any kind. Dr. Slaughter is the 1st ever.

My daughter has seen Shelley Byrd for almost seven years. We adore Shelley she has stuck with us…read morethrough many health and life changes. She provides excellent and informative care. If you crave a provider who knows your family, cares about your children, and is patient beyond means...I highly recommend stonebridge psychiatry.

They don't return calls. Seems like a fundamental thing for any business to do. It's very…read moredifficult trying to find the right provider, especially for a young adult, so I need to talk to them to help ascertain if it'll be a proper fit. ‍

If I could leave no stars I would. This was a very frustrating experience. I called to get help,…read moreJane, the person who answer the phone said before she could setup an appt, she needed info but said my phone was cutting out and asked if she could send me a text to respond to for my name, date of birth and insurance. Thought UH but ok, that was 10:30 this morning. Send a text back at 11:40 am asking for status and they will inform me shortly. Now just called and asked for my address - I told her - now she wants me to text it to her. WTF! It's called email or be able to listen better. Thanks for the NO HELP! Love it when you need help and you have to deal with stupidity.

From the owner: IvyMed Behavioral Health is a locally owned business & servicing the entire Dallas Forth-Worth…read moreMetro & surrounding areas. We offer both individual & group session, both in-person as well as online. Currently accepting new teletherapy clients in Allen, Dallas, and Frisco. We accept Aetna, BCBS, Cigna, Medicare, Medicaid, MultiPlan, and Superior Health insurance.

We ha a terrible experience with Sonia. She is not very empathetic and over medicates.read more

The office staff is welcoming and professional. They are patient with any questions and helpful…read morewith insurance information. Sonia is amazing! She takes her time listening to get a full picture of your needs. She provides options for medication and lets you have input to find the best solution for your child. She is not pushy and also talks in detail with your child to listen to their perspective. I love this because as parents we sometimes think we know what our child needs but her professional knowledge is insightful and helps to see the full picture.

I'm pleased with the care I have received here. I was first skeptical given some negative ratings,…read morehowever I've never felt disrespected or disappointed by the level of care I have received. The staff is very nice and warm. The doctor I see does not offer therapy so that should set an expectation.

Look - I'm a 10 in the looks department (if your look is chunky chick) and my credit score is a…read moresolid "average." So I'm basically awesome and a total catch if you need help eating at a buffet or getting a higher interest rate on that car you want. My lowest score has always been my mental health. Six months ago or so I was in such a dark place that I just stopped living. I just felt overwhelmed and unheard. I've been going to psychiatrists for DECADES (I'm old but I don't look a day over 50...and I'm 40) and it's always the same three minute conversations: Do you want to harm yourself? Do you want to harm others? Have you tried Xanax? I can't even begin to tell you how bad off I was. Racing thoughts, anxiety both during the day and crippling into the night, couldn't sleep and majorly depressed. I was seeing someone in Frisco and while she was nice, I felt like I was stuck. I just kept getting prescribed the same thing at higher doses. That wasn't what I wanted. So I tried Dr. Faith here and not only did she spend almost an hour on that first visit with me, she didn't ask the three same questions. She asked questions that NO ONE ever thought to ask. Because of her I'm now treating the ADHD I didn't know I had (no wonder I couldn't focus on anything and kept losing my keys) as well as encouraging me to seek therapy for PTSD. Yes. I have that. I didn't realize how that messed up childhood left me with scars I couldn't see, but only felt. While I can't say I'm fully cured or anything I just wanted you all to know that both Dr.Faith and Dr. Ahmed are real professionals who care. They go out of their way to make sure when that call ends you have everything you need. I can't recommend them enough. She's helped me off one medication that's completely addictive and found better alternatives than over prescribing something that's hard to come off of. Go here!

Dr. Munoz is an amazing psychiatrist! I was a nervous wreck at my first meeting but she listened…read moreand put me at ease from then to now!!! She's very easy to talk too!

Office manager is rude and insensitive. You would think that an office who works in the mental…read morehealth field would have a little more heart. They have high turnover of doctors and this should have been a red flag for me. The doctors I have had their have been great but the staff is just not worth it. They will over charge you so make sure you are in constant contact with your health insurance if you go here.

Amazing! I've completed all sessions with great success. The scales that are done and recorded…read moreindicate significant decreases in anxiety, over all mental health and good improvement in depression. Highly recommend for those dealing with similar issues. Great staff! Dana, Ivy, Kathryn, and medical management by Rhoda! Tell them I sent you

RUN RUN RUN away. Unprofessional front desk, undertrained tech, older/problematic equipment, phone…read moresystem issues, impossible to reach billing department, and billing issues that never go away. Due to service issues and junky equipment that constantly falls out of place, and lack of confidence that their 20yo part-time college student tech actually knew what they were doing, I decided not to roll the dice with my brain, so I raised my concerns with their part-time/contractor physician, who is extremely difficult to underrstand. Ultimately I decided to stop treatment, and thank God I did. They're all too happy to sell you on the service and tell you that your insurance is pre-authorized (Blue Cross PPO), but then the invoices started rolling in, and you will NOT be able to get them on the phone to resolve it. Before you buy anything from them, try calling the ph# on their bills (833-766-5613) and ask to speak with someone in billing. What a nightmare.