I went to this practice years ago and primarily saw Jillian. Jillian was kind and compassionate,…read moreand I enjoyed talking with her. It was more than just psychiatry and getting pills. She was more like a therapist. However, Dr. Ali is quite the opposite. She's rude and not professional at all. If you're seeking psychiatric care, there's so many other practices that are more suitable to helping patients receive compassionate and dedicated care. I do not recommend this to anyone.

If I could give them 0 stars, I would. Over the years I have struggled and decided in 2023 I needed…read moresome help. They got me in and helped me but any follow ups, something always came up and I couldn't be seen. I managed on my own until I couldn't and needed a little extra help. I go back and choose existing patient, because I have been here before..... and they tell me they're going to have to cancel because of what? I need to setup a new patient appt. Ok, cool, so keep my current time slot? Not an option. Avoid this place if you want help.

Amazing! I've completed all sessions with great success. The scales that are done and recorded…read moreindicate significant decreases in anxiety, over all mental health and good improvement in depression. Highly recommend for those dealing with similar issues. Great staff! Dana, Ivy, Kathryn, and medical management by Rhoda! Tell them I sent you

RUN RUN RUN away. Unprofessional front desk, undertrained tech, older/problematic equipment, phone…read moresystem issues, impossible to reach billing department, and billing issues that never go away. Due to service issues and junky equipment that constantly falls out of place, and lack of confidence that their 20yo part-time college student tech actually knew what they were doing, I decided not to roll the dice with my brain, so I raised my concerns with their part-time/contractor physician, who is extremely difficult to underrstand. Ultimately I decided to stop treatment, and thank God I did. They're all too happy to sell you on the service and tell you that your insurance is pre-authorized (Blue Cross PPO), but then the invoices started rolling in, and you will NOT be able to get them on the phone to resolve it. Before you buy anything from them, try calling the ph# on their bills (833-766-5613) and ask to speak with someone in billing. What a nightmare.

Dr. Munoz is an amazing psychiatrist! I was a nervous wreck at my first meeting but she listened…read moreand put me at ease from then to now!!! She's very easy to talk too!

Office manager is rude and insensitive. You would think that an office who works in the mental…read morehealth field would have a little more heart. They have high turnover of doctors and this should have been a red flag for me. The doctors I have had their have been great but the staff is just not worth it. They will over charge you so make sure you are in constant contact with your health insurance if you go here.

Dr. Puri is a zero in m ybook. My father saw him just based on a consultation. ACTUALLY. And he…read morejust completely neglected our well-being. Misdiagnosed and also had a propensity to overcharge patients. steer clearrrr

From the owner: Comprehensive Infant, Child, Adolescents, Adult & Geriatric Assessments and Consultations to our…read moreclients in Allen, Texas. Medication Evaluations and Managements. Crisis intervention and long term personalized treatments specialized to individual needs. Play Therapy/Cognitive behavioral therapy/Dialectical Behavioral Therapy/ supportive psychotherapy / addiction counseling/Trauma Focused CBT and Family Therapy. Sleep disorders/treatments. Education on healthy coping skills and problem solving skills.

Everything about this place is great. Flexible scheduling, friendly, helpful office staff. I see…read moreNancy Thompson. I feel very at ease with her but best of all, she knows how to get health insurance companies to cover newer medications. It's a multi- step process, so she supplies samples first to see if they work and gives samples until your insurance company covers it. She also finds coupons to discount the drug even past your copay. I was unable to try newer meds at my previous dr because my insurance didn't immediately cover it. The people at Total Mental Wellness act like they genuinely care about you and it's not just their job. I am grateful to have found them. They are also very responsive in returning calls.

From the owner: We specialized in individualized psychiatric care for the whole family. We treat depression,…read moreanxiety, ADHD, bipolar disorder, PTSD, addiction and more.

Do not go here!! I made an appointment with Prestige Clinic to get on anxiety medication. I…read morecompleted the initial phone interview, but the earliest they could see me was 3 weeks out. A week prior to my appointment they began to call me to complete the online forms, I completed yet still received calls. They then stated they would cancel my appointment if I didn't complete one specific form, but my documents showed complete. I spoke to an admin who confirmed this document is hard to locate. Therefore confirming they would cancel my appointment due to an issue on their end. I received several appointment confirmations and called the day prior to ensure we were all set and they had what they needed. They confirmed yes. The day of my appointment, I received 3 miss calls from them that they need my credit card on file. I went into the office and they took my credit card details even prior to checking me in. Once they charged my card, I was notified the doctor they made me the appointment with was not in office therefore it be virtual but I'd have to take time out of my day to come back. I was then put into a room at the office to join the doctor virtually. I didn't get a link but I got a credit card charge. I was forced to walk out with a $200 charge, no medication and even more anxiety! The admins made it clear this office has a scheduling issue. If you feel the need to call people 10+ times prior to an appointment, I recommend confirming if the doctor is even available.

Following a recommendation, I called PC. It seemed a clearinghouse call center, not an actual…read moreoffice, but that was not necessarily an issue. After a 15 minute interview, I guess I met their criteria, the nameless woman made me an appointment, and lastly asked for my credit card information, which I provided. The same day I was told I was "approved", another unnamed associate of their clinic left a voicemail stating my appointment was canceled, as I "was not a fit after the provider went over my case, but we have another office you might want to try." I was confused and called Prestige back in an effort to gain an understanding of what changed. After speaking to another nameless associate, I was transferred to their "office manager." I left a detailed voicemail, asking she please return my call as to how/why I would not be seen by a practitioner, who only hours earlier I was approved and scheduled to see. I also asked what would be done with my credit card information I provided. Now, several weeks have passed since I called PC and left a message for their office manger; no one bothered to contact me. IMO, this inaction, or seeming indifference on their part, has most certainly made my personal mental health struggles worse. Personally, this is not compassionate behavior from a clinic that purports to be there for those who endure mental illness. Still wondering-who, what, where and how is my cc info being handled?

I can't recommend Everest enough. She did my Xeomin, and honestly--it turned out better than what…read moreI've had done by a plastic surgeon. The results were natural, balanced, and exactly what I was hoping for. Beyond aesthetics, what really sets her apart is how knowledgeable and thorough she is. I'm a marriage and family therapist and have referred her may of my clients when they need help identifying or ruling out physical contributors to their mental health. She truly looks at the whole picture and works collaboratively. If you're looking for someone who combines skill, precision, and a deeper level of care, Everest is it.

I love working with Everest because she is inquisitive and an expert in her craft! Her knowledge…read morecombined with her natural curiosity is the perfect combination to go beyond symptom management. She is looking for the root cause! She is personable and confident, making it easy to trust her and to connect with her. I'd recommend her to anyone looking to further understand their mind-body connection and anyone who wants to find the root cause of their presenting symptoms.

We ha a terrible experience with Sonia. She is not very empathetic and over medicates.read more

The office staff is welcoming and professional. They are patient with any questions and helpful…read morewith insurance information. Sonia is amazing! She takes her time listening to get a full picture of your needs. She provides options for medication and lets you have input to find the best solution for your child. She is not pushy and also talks in detail with your child to listen to their perspective. I love this because as parents we sometimes think we know what our child needs but her professional knowledge is insightful and helps to see the full picture.

I really like my therapist. The rest of it is awful. I tried really hard to give them the benefit…read moreof doubt. This agency is responsible for my missing medication doses on an almost monthly basis. They sign up for services that they don't fully cancel so you're getting almost constant emails and automated calls that you're told to disregard. They also have two businesses so you're never quite sure if whoever is teaching out is a scammer. The onus is on the patient for almost every action and if your not an in person patient be prepared to pay an extra $300 every three months for a urinalysis. This group is absolutely awful. If I could give fewer than one stars I would. DO NOT GO HERE!

From the owner: We pride our practice on providing the utmost professional while comfortable psychiatric…read moreexperience. Let's us treat and care for you as trusted and caring providers should always be-Trusted and caring!

My daughter has seen Shelley Byrd for almost seven years. We adore Shelley she has stuck with us…read morethrough many health and life changes. She provides excellent and informative care. If you crave a provider who knows your family, cares about your children, and is patient beyond means...I highly recommend stonebridge psychiatry.

They don't return calls. Seems like a fundamental thing for any business to do. It's very…read moredifficult trying to find the right provider, especially for a young adult, so I need to talk to them to help ascertain if it'll be a proper fit. ‍