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Morgan Oil

4.8 (4 reviews)
Open • 4:00 am - 11:00 pm

MORGAN OIL · YELP ASSISTANT

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Pantalone Towing

Pantalone Towing

2.2(18 reviews)
16.5 mi

The hubby and I were passing through Ohio when our car broke down just outside of Niles, OH. We…read morewere given the name Pantelone by someone, and are so glad that we called them for a tow. Dan the driver was extremely hospitable. He wasn't able to get us up and running, but brought us to the auto repair shop that he uses, and pointed out locations of interest on the way, so we had things to do while waiting fo the car. Turns out they will keep the car overnight, so Dan gave us a ride to a hotel, and again, pointed out the restaurants in the area. Being stranded is horrible, but the Pantelone team really seems to go out of their way to make sure they take care of their customers.

Absolutely treacherous. My car spun out and needed towed from Girard to Niles. The police called…read morePantalone towing. I called them the same day to see when I could pick up my car and the man who answered was incredibly unprofessional when he stated I had "racked up a very high bill" and he implied I couldn't afforx it. I said I knew it wasn't going to be cheap but obviously I needed my car back. He said they were closed and to call back tomorrow, so I did. When I called the next morning, the same man answered and said "If I charged you what the state said I should, you'd be down north of three grand. What can you afford?" I had never heard someone ask that. I asked what the least he could charge was and he said $1,000. I didn't really have an option as they had my car!! I drove an hour and a half to get my car and only when I was about 40 minutes out did they call me back and tell me it was cash payment only. So I had to stop at an ATM on the way to get cash when they started complaining about me being late. When I got there, I asked for an itemized receipt and all I got was a receipt that had $1,000 written next to "Miscellaneous charges." I'm really considering legal action because this just does not feel right. I didn't know what to do in the moment as I'd never been in an accident or needed my car towed, so I didn't know that wasn't how it worked. If I ever need my car towed, I will be specifically requesting they DON'T use Pantalone Towing. Absolutely awful.

Tag Towing & Collision

Tag Towing & Collision

1.5(43 reviews)
55.8 mi

When I called in to the dispatch office the man (whose name I did not get) was very rude, but I…read moreneeded my vehicle towed so I ignored it and asked for a driver. Right after I got off the phone with him the driver, a nice man named Ryan, called me to let me know he was on his way and would be there in about 40 minutes. Not even 5 minutes after that I learned that I learned that I left my wallet at home. I called the dispatch office and told them the situation and that I needed to cancel the tow. I was then rudely told that I had greatly inconvenienced them and that there was a dispatch fee. Ok, understandable. What wasn't understandable was the fee was $50. The driver could not have been 10 minutes out and as traffic was, not far from the office. I asked what the fee included. The dispatch man (same one as before) rudely listed off a list of things. 1. fee for gas 2. fee for the drivers time 3. fee for CLICKING ON THE AD to call them. I told the man that I did not click on any ad and that I found the number online. When I searched for towing companies on the computer the number automatically came up and I called from my phone. He proceeded to tell me that I was wrong and had clicked on the ad and that it cost money to run the ad so I had to pay for it. I told him that I had no problem paying a fee because I did understand that I caused them an inconvenience but that I considered $50 a ridiculous amount. He told me I could pay it or he would call the police. He said that any call for service was a binding contract but I could try my luck with the police. I told him to never mind it because by then 15 minutes had passed and the tow driver was almost there and that I would figure something out. I ended up getting my vehicle towed and had to use my boyfriend's card. At first Ryan told me their card machine was down and that I should have been told that over the phone. (I was not) I convinced him to try it and thankfully it worked. The only redeeming quality of the whole horrible experience was that Ryan was very kind and acomidating. He was able to take $20 off my bill for the horrible service but all in all I would not use this company again.

I contacted Tag Towing and spoke with a customer service rep. I was told that the tow would cost…read more$185 plus $4 per mile. The destination was 7 miles away. I agreed. When I received the bill I was informed that I pay Tag Towing from their location to mine and from mine to the destination and from the destination back to Tag Towing. Additionally there is a $15 credit card fee. The bill ended up being $320. The dispatcher should have told me the fee structure when I called. Not good at all!

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Tag Towing & Collision - One of our tow truck!

One of our tow truck!

Tag Towing & Collision - Srt challenger after

Srt challenger after

Tag Towing & Collision

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Morgan Oil - servicestations - Updated November 2026

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