I hadn't visited this Giant Eagle in a little while until last week. I was disappointed to find…read morethat the restrooms are completely filthy as they used to be a while back. Plus there are now an excessive amount of air fresheners scattered across the bathroom to cover up the horrible smell from lack of cleaning. A lot of people, including myself, are sensitive to fragrances (especially when there are so many in one small space), and I got horribly sick with a migraine after being in this restroom for just a few minutes.

Thank You "Chris" for helping us with an issue we had yesterday concerning a rebate…read more What I anticipated as being a difficult explanation, you understood immediately and eased my frustration!! How pleasant!!

The other reviews are right. The smell is awful. I was staying at a nearby hotel, wanted some…read moresnacks. Walked out after 30 seconds

Advertised specials are frequently unavailable and rainchecks are not given. Today Betty Crocker…read morecake mix for 97 cents was gone. The Rulli Bros. need to respect their customers and honor their advertised prices.

Whoever managed today should be embarrassed. One regular register open and one self checkout…read moreregister open!! Yes one self checkout !! Bunch of employees walking around stocking shelves and looking at the two lines with 10+ people in each line. I know if the one manager was on duty this never would have happened. Idk her name but she's skinny, short, African American women and she does her thing! She's always running around making sure things are in order! Of course she wasn't there today. Candi checked me out and she was supposed to of been clocked out 30 minutes before but stayed to help! Even though there were plenty of employees to help but management was nowhere to be found to manage

Went there to get a hunting license and tag for me and my son. We had 7 workers walk right past us…read moreas we try to get their attention. Then finally get one to ask us if we needed help. He said he had to get someone. 10 mins go by and he says he radioed someone and they will be coming. Then another 10 mins go by and another person comes up and says they will get someone. Waited 15 mins longer and was done. Meanwhile the whole time 10-15 more workers walk by and sit and talk the whole time we are waiting. I get it, you work at Walmart. But have the common courtesy to help people.

Never anyone at the registers!!!! And crappy produce!!!! Turnover is way out crazy! Different…read moreworkers every day!

Hands down definitely the best store! I've shopped here quite a bit, and I've always had a good…read moreexperience, never no problems. Always my go to store

Just lost a good customer and I'll be sure to share my lousy experience with everyone I know. I…read moresure do miss the days of small business owners being grateful for the community that supports them. "You'll never get meatball mix after 2:00 on a Saturday." Incorrect, I'll never get meatball mix or anything from your store ever again. Acting put out by a customer that's spending their hard earned money to support a local family business...

Go here for incredible home-made food. Pros: After sampling…read moresome of their home-made options, included their catering, I believe Lariccia's deserves 4 stars, at least. Very helpful staff also makes shopping there fun. Cons: for an Italian market, they carry the same canned goods, jarred sauces, and unremarkable brands of pasta that can be found at 5 other grocery stores nearby. 2 stars. Summary: it's a shame I could not find any good imported Italian pasta here, but the Italian egg rolls and anti pasta makes up for that, and more!

Don't buy Strawberries from Giant Eagle. I watched an employee stock the strawberries and thought…read morethat they would be fresh. I checked out the packages and purchased 2 quarts. When I got home and opened up the packages, I found that over a quart was unusable. I was forced to throw them away. This is not the first time that I have had to trow away a few strawberries. I love strawberries but will never get the from Giant Eagle again. The produce manager needs pay more attention to what is put out for the shoppers.

My Birthday cake was aweful. The online picture looked beautiful with a red flower. I got…read moreflorescent green and brown. They wouldn't fix. Embarrassing.

Love shopping at this store. It's clean and well stocked. All of the staff are very friendly and…read morehelpful. This store is locally owned and has everything I need. I especially like the hot foods section because they always have a nice variety to select from.

I picked up my sons birthday cake today and was almost in tears. It was so ugly and not at all what…read moreI ordered. I asked the person taking the order to spray the cake yellow, with blue letters, and spring flowers. They gave me all white cake, with sky blue letters, and some yellow dots on it, that looked nothing like a flower. I asked to read the cake slip, and it said exactly what i wanted, but the cake they gave me looked nothing like the slip said it should. The lady at the bakery counter was very very rude to me. I asked for a manager, she looked me in my face and told me, THERE ISNT ANY MANAGERS HERE. Then proceeded to tell me the only thing she could do was put yellow sprinkles on the side, (MY SON HATES SPRINKLES). The guy behind the counter called a manager, eventhough the lady lied and said there wasnt one in the store. This changed my mood for the whole day, on my child's birthday. Im very disappointed with the customer service.

Vey nice guy here. Very helpful. They have a good variety…read moreof Indo Asian staples. They have the Maggi hot and sweet ketchup. Love that stuff. Grabbed some garlic pickle. I've never seen it before. Tried a spoonful. Yum. It will go great with steamed rice. The place is very clean. The jars and bags were dust free. The down side is no fresh produce.

Hot foods section…read more "Fresh" Rotisserie Chicken in hot foods section, claims to be from today but once cutting into it it's obvious it's been reheated from the previous day. Just be aware of packaging. And when I asked if it was today's batch I was told yes clearly not the case.

On my recent stop and shop at Sparkle Market on Western Reserve Road, I found that the Employees…read moretend to be lazy and NOT Customer Friendly. Mostly it is a business run by Youngs Adults that could care less about the Customer Service. I buy my Tea there weekly and when I went to the dairy section to get it today, there was only one gallon. I went to the cashier area to find two young girls. I asked the one girl, and she asked the service desk if they had anymore tea. HER REPLY...What's out there is the supply put out for today...There is no more in the back. I asked to speak to the manager, who went to the back and got me two more gallons. When I asked to girl at the service desk to call the manager, her disrespect was well noticed. Her eyes rolled back in her head...She looked like she was convulsing and could not be bothered. Another time at this store, there is an old lady cashier who likes to argue with customers...The old BAG needs to retire. Summary: What once was a GREAT place to shop...Has been turned over to young kids on the weekend who believe they are doing you a favor. What a joke that store has become.