I'm not one to leave reviews, but we had such a poor experience I wanted to save some brides who are going through this process. My fiancé and I booked Morgan for our videography for our wedding, but we ended up having to change venues and that ended up changing our budget and vision for the day. We were 10.5 months outside of our wedding date and she refused to give us a refund and we lost $1000 (25% of her TOTAL cost and she didn't even perform a single service for us). She was not courteous or professional in her responses and had absolutely no customer service.
We tried to give her ample time to fill our spot (just under a year) and she performed zero hours of work whatsoever. We talked on the phone one time for 10 minutes and that's was all she did.
She is only one videographer, no drone or second shooter. She doesn't include anything besides sad music in her videos, no other sounds (I.e. vows, speeches, etc) Definitely look elsewhere when considering a videographer for your big day.
Bummed about losing $1,000, but honestly after what happened, we are happy she won't be there to document our big day. Don't choose Morgan, go elsewhere even if that means paying a little more. read more