Blue McGowan is truly an exceptional employee who takes her job seriously. I can count on her…read moreexpertise in the field of property management. She has gone above and beyond on providing professional service to owners. I am highly impressed with her quick response to owners needs. I am confident in her ability to resolving problems with my properties. She is very knowledgeable about solving problems and issues relating to my properties and pleasant to work with. Kudos to Blue!

My family and I have had horrible experience with magnum property management especially with a…read morestaff member whose name is "Blue". I feel that the house we rented is cursed because in two years there have been 3 leaks, the hvac system broke down, and the garage door broke. Blue has been rude and horrendous to speak with. We lived with 90F+ heat inside the home for a month last summer. There are exposed walls in the garage and my son's room. Blue only tried to find a solution 6 months after constant complaining that I wanted it repaired. She hired a sketchy guy to come but when I asked for someone else she said I didn't get to decide who can do it and that she called around a lot of places to get this guy. Really Blue he's the only guy in southern California who can repair a tiny crack in a tub?! She's just awful and we're looking for a new place now because I'm sure they will raise the rent and continue with the poor service and even worse attitude. Good luck to the next person who rents this home.

Even though my property was outside his area of service he spent 30 minutes discussing a difficult…read moretenant and approaches to take. He even found someone that he recommended as a potential property manager in my area. A class act with high integrity. I highly recommend.

use house match for our move to Temecula, and to say they were beyond negligent is the…read moreunderstatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.'

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

They get the job done but they do the bare minimum and will tack on fees for every little thing…read more You'll need to stay on top of them and reach out multiple times to get things handled

We had a really nice stay at the Treehouse property. We were a family of 12 and we had plenty of…read moreroom and never felt like we were "on top of each other". In fact, if I were to design a vacation family home I would use this floor plane almost exactly! The bedrooms were nicely placed and each had their own full bathrooms. The primary suite had a bathtub and a twin trundle bed which met our family's need for our family with 2 young children. The 2nd and 3rd bedrooms were adjacent to the primary and had their own full baths with showers. Each of those bedrooms had Queen sized beds, which I must admit I hope the owner will consider changing at least the middle bedroom (plenty of space to do do) to a King sized bed. The 3rd bedroom might be tight but I would rather have a King sized bed and no night stand (personal preference). Also, the main area noise does carry straight back to the middle bedroom so place your heaviest sleepers in there! A door between the kitchen and the bedrooms would really help that but that would not stop me from renting this lovely home again! Main area and kitchen were nicely appointed and super comfortable. Fireplace worked beautifully! Games were stocked under the bar area. In warmer weather sliding doors could be opened for a huge open entertainment flow. We made breakfasts and lunches no dinners but the kitchen had everything you would need for meal prep( bring extras like foil and spices). Moving downstairs. We had a 2 year old so a door or baby gate up top would be recommended. I was surprised the downstairs floor was concrete. It does show that when I looked back at the photos but I just hadn't noticed. They do have a rug under the sofa/tv area and a fireplace. The area was really completely self contained and perfect for one of our families. Again, a King sized bed would be appreciated in the main bedroom and as the listing stated you HAVE TO ENTER THE 5TH BEDROOM THROUGH THE 4TH BEDROOM. This was perfect for our family with kids but would be a little odd if another couple were staying there. It is a bunkroom so I feel like it would only be used for families with kids so it was perfect! Both these bedrooms had no windows so they were great for sleeping in! Also, the downstairs had it's own heating system so you could completely control the downstairs temp which is not always the case. Big bonus! WIFI was slow when using our devices but the TV did not ever buffer while watching. Downstairs access right out to the firepit which we used to make Smores was perfect. House was SUPER clean upon arrival! I swept up the crumbs we produced after the first day then mopped the upstairs main area (neat freak) and the mop cover did not get full of dirt indicating the floor had been previously cleaned very well! Uber impressed! They do have you remove your trash to containers on property prior to check out but that was understandable and not a problem. Plenty of hot water. Water pressure good. House was not preheated upon arrival but warmed up super fast one HVAC was turned on. Jacuzzi was preheated upon our arrival so no waiting for it to heat. Lots of towels both bath and jacuzzi. This house is remote as stated. Down the end of a paved road. Gate to unlock (maybe install a motion activated light so we could read the lock at night) and then down a dirt road at lease a mile I would say. I personally LOVED the quiet. Someone else might be a bit uncomfortable with that. We left during a rain storm and the dirt road seemed fine. I don't know if that would be a problem had it rained many days or heavier. There are cameras at the entry gate to the property and someone does come EVERY time you leave and make certain the gate is locked. This was a comfort to me as someone is making certain only our party entered. The outdoor front patio could have been cleaner (dirt and leaves blown) but to be fair it was Fall and you are in the wilderness. Plenty of outdoor parking behind house. House is about 20 minutes from Old Town where we dined every night when not attending wedding festivities 5 minutes away at Galway Downs. I would highly recommend this property. Super clean and comfortable. As stated earlier I would totally use this floor plan if I were to build my own vacay home! We had a wonderful stay.

We LOVED our stay here! The Pony House was the perfect…read more"tiny home" for our family of four. There was so much for our elementary aged kids to explore all around the property...they are already asking to go back. The communication and extra effort from management was truly top-notch. We had a wedding to attend at Galway Downs, and it was just a 2 minute walk to the ceremony! We are SO thankful we didn't stay in a hotel. This place was great!

I will always be grateful for this company.. Rented from them for 7 years when it was time to…read moreleave, it was sad moment, communication I would give a 10/10. Any issues with the place they will assist right away and send the repair company. Moving out process simple instructions. Whole staff always been nice and respectful, thank you willow Street. Many blessings.

As an owner of an ADU I've been very appreciative of all the staff at Willow Street. Since I live…read morein the main house on the property I'm especially critical of the quality of tenant. Over the years I've used them three times to market the property, screen tenants and present a multitude of well qualified applications. I'm always impressed with the speed and thoroughness of contracts. I find them very professional and my calls are always answered in a timely fashion.

I m writing this review as a special THANK to the Scout Property Management team, especially Julie…read moreSpangler, the Property Manager. I had the leasing service with them for my investment property in Murrieta, 92563. Usually Management Companies would provide less-than-averaged quality service in this type of orders because the profit is slim. However, Julie and her team outperformed my expectations and definitely earn the future businesses with me. Julie shows patience and loves sharing her expertises in Property Management even before she nails the business with us. In tenant selection process, Julie reviewed, led tours, and researched for background info of multiple applications. Before handed the top qualifiers for us to review, Julie researched into every corner of the applicant's background to minimize the risk of having bad apples. Quickly within 2 weeks, we signed a rental agreement with an application with averaged credit scores of over 750 and sufficient deposit. We are happy about the experience with Scout Property Management and want to recommend them to you.

Scout did little to help me in my home search. In fact, when I finally did get a person to contact…read moreme, I was told one thing and the 'system' led me another. You have cost me money. I went through many 'pre-qualify' exercises, where I met the criteria asked and then, at the end was told that I could use the auto process to book a tour. And after repeated requests I could never get a response on what it would take to move forward. Properties that I did get to the apply state, had nobody to talk to about issues with the forms. So they will take $75 and then not tell why not approved. One Scout property wanted an application fee of $50 and then $175 to sign a lease. No thank you! Fortunately, there are other property managers who have integrity and actually talk to potential clients. And that is where I found my new home. Scout, I hope you get it... finally.

If your looking for a house or wanting to sell your home and no one has been able to help you?!…read moreThen call Sofia Chacon and team!!! She is a hard worker, a go getter and won't stop till the job is done and you are satisfied! Sofia and Cindy were so in top of things that the sold my home on the 1st day!!! J in have worked with Sofia and her team many times and they continue to deliver. So much so that I have referred her to multiple family and friends. Any tome I had a question l, it was answered and I was COMPLETELY satisfied through out this whole process! It seriously couldn't have gone better. Thank you Cindy and Sofia for all your hard work and for selling my home to a wonderful family! Thank you thank you thank you!!!!

I appreciate Sofia Chacon & her Teams. Trust worthy, kindness , on time & always solved problems if…read moreany. Thank you again Sofia,Whotney,Charlyn,Marjie,Jaclynn You all are THE BEST Realtor & Property Management!

I highly recommend **Westcoast Property Management** to any property owner looking for a…read moreprofessional, reliable, and affordable property management company. Nick and his team have been exceptional from day one. They have demonstrated professionalism, responsiveness, and genuine commitment to providing quality service. What has stood out the most is that they have been willing to support me through a very difficult eviction process--something other property management agencies were unwilling to take on. Throughout the process, Nick and his team have been understanding, patient, and compassionate. They don't just treat you like another client or account number; they take the time to listen, understand the situation, and help you navigate challenging circumstances. Their communication, reliability, affordability, and customer service have given me peace of mind during a stressful situation. It is clear that they genuinely sympathize with their clients and care about helping property owners find solutions. If you're looking for a property management company that combines professionalism, reliability, affordability, and personal attention, I strongly recommend Westcoast Property Management. Nick and his team have earned my trust and appreciation.

I told Nick that I was just considering looking for a new home. I'm picky. He listened to my needs,…read morewants and deal-breakers and then showed me ONE house. One. That's all it took. He didn't waste my time. He searched until he found what he heard me say I might be willing to make a move for, intuited what I didn't say, and found what I couldn't say no to. I couldn't be happier.

We've been having a good experience with Benefit National after moving into a house 3 months ago…read more Valerie was amazing to show us the place and was wonderful communicating and answering any questions. The rental process was perfect. The house itself is great, though there was work that needed to be done and we knew that from the beginning. The maintenance crew has been amazing, Marc has been the best maintenance person I've ever worked with. He has meticulously repaired any issues, we've had a ceiling fan replaced, bathroom vanity replaced. We knew coming in that there would be fixes, and we we've been happy with how the response has been with any issues. Thanks to Valerie and Marc, this has been a great choice for us to rent through Benefit National.

Rented for three years. Never paid late ever, even during Covid. Moved out a week before end of…read moremonth, and BNPM was supposed to refund us for the unused days. Two months later, they are unresponsive and we are out $300. During our lease term, they were rarely very responsive anyway. They may have answered our calls or emails, but that's where the customer service ended. I'd avoid this property manager and save yourself the trouble.