Magnum Property Management team are real pro. From advertising, leasing, tenant screening,…read moreinspection, rental placement (shout out to MONICA, Adam and Blue). I am so glad I found them (or him-Joshua). The team looks after you and the tenant - bridging both parties to a fair and happy handshake. The Team communicates well, smoothly process each and every phase of the transaction. Communicate every step and completion/status. Very, very well organized. Seems to me that they have a set of standard leasing plan that makes tenant and owner - stressed free!! Awesome MAGNUM TEAM. You're the best! I hope you sustain that level of professionalism.

Blue McGowan is truly an exceptional employee who takes her job seriously. I can count on her…read moreexpertise in the field of property management. She has gone above and beyond on providing professional service to owners. I am highly impressed with her quick response to owners needs. I am confident in her ability to resolving problems with my properties. She is very knowledgeable about solving problems and issues relating to my properties and pleasant to work with. Kudos to Blue!

use house match for our move to Temecula, and to say they were beyond negligent is the…read moreunderstatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.'

I am currently paying full rent in a 3 bedroom 2 bath home where a pipe broke and flooded two…read morebedrooms in March. They did nothing to clean the flooding until a month later. The smell of mildew/mold in the home was unbearable. Then after the first month, two bedrooms and one bathroom were gutted. My adult son and I have been paying full rent for the use of less than half of the home for 2 months now. We have only one useable bedroom and one useable bathroom. They have very poor communication and do not return calls. Be very wary

Kimberly (Kim) Moya is efficient, pays attention to details, has great communication skills and…read morefollows-up. I needed my heating & a/c serviced. Kim was on it! She connected and the service was taken care and done in an expeditious manner. The technician she sent was really great. I was both pleased, put at ease and relieved. I'm glad that Kim was handling it.

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!

We had a really nice stay at the Treehouse property. We were a family of 12 and we had plenty of…read moreroom and never felt like we were "on top of each other". In fact, if I were to design a vacation family home I would use this floor plane almost exactly! The bedrooms were nicely placed and each had their own full bathrooms. The primary suite had a bathtub and a twin trundle bed which met our family's need for our family with 2 young children. The 2nd and 3rd bedrooms were adjacent to the primary and had their own full baths with showers. Each of those bedrooms had Queen sized beds, which I must admit I hope the owner will consider changing at least the middle bedroom (plenty of space to do do) to a King sized bed. The 3rd bedroom might be tight but I would rather have a King sized bed and no night stand (personal preference). Also, the main area noise does carry straight back to the middle bedroom so place your heaviest sleepers in there! A door between the kitchen and the bedrooms would really help that but that would not stop me from renting this lovely home again! Main area and kitchen were nicely appointed and super comfortable. Fireplace worked beautifully! Games were stocked under the bar area. In warmer weather sliding doors could be opened for a huge open entertainment flow. We made breakfasts and lunches no dinners but the kitchen had everything you would need for meal prep( bring extras like foil and spices). Moving downstairs. We had a 2 year old so a door or baby gate up top would be recommended. I was surprised the downstairs floor was concrete. It does show that when I looked back at the photos but I just hadn't noticed. They do have a rug under the sofa/tv area and a fireplace. The area was really completely self contained and perfect for one of our families. Again, a King sized bed would be appreciated in the main bedroom and as the listing stated you HAVE TO ENTER THE 5TH BEDROOM THROUGH THE 4TH BEDROOM. This was perfect for our family with kids but would be a little odd if another couple were staying there. It is a bunkroom so I feel like it would only be used for families with kids so it was perfect! Both these bedrooms had no windows so they were great for sleeping in! Also, the downstairs had it's own heating system so you could completely control the downstairs temp which is not always the case. Big bonus! WIFI was slow when using our devices but the TV did not ever buffer while watching. Downstairs access right out to the firepit which we used to make Smores was perfect. House was SUPER clean upon arrival! I swept up the crumbs we produced after the first day then mopped the upstairs main area (neat freak) and the mop cover did not get full of dirt indicating the floor had been previously cleaned very well! Uber impressed! They do have you remove your trash to containers on property prior to check out but that was understandable and not a problem. Plenty of hot water. Water pressure good. House was not preheated upon arrival but warmed up super fast one HVAC was turned on. Jacuzzi was preheated upon our arrival so no waiting for it to heat. Lots of towels both bath and jacuzzi. This house is remote as stated. Down the end of a paved road. Gate to unlock (maybe install a motion activated light so we could read the lock at night) and then down a dirt road at lease a mile I would say. I personally LOVED the quiet. Someone else might be a bit uncomfortable with that. We left during a rain storm and the dirt road seemed fine. I don't know if that would be a problem had it rained many days or heavier. There are cameras at the entry gate to the property and someone does come EVERY time you leave and make certain the gate is locked. This was a comfort to me as someone is making certain only our party entered. The outdoor front patio could have been cleaner (dirt and leaves blown) but to be fair it was Fall and you are in the wilderness. Plenty of outdoor parking behind house. House is about 20 minutes from Old Town where we dined every night when not attending wedding festivities 5 minutes away at Galway Downs. I would highly recommend this property. Super clean and comfortable. As stated earlier I would totally use this floor plan if I were to build my own vacay home! We had a wonderful stay.

We LOVED our stay here! The Pony House was the perfect…read more"tiny home" for our family of four. There was so much for our elementary aged kids to explore all around the property...they are already asking to go back. The communication and extra effort from management was truly top-notch. We had a wedding to attend at Galway Downs, and it was just a 2 minute walk to the ceremony! We are SO thankful we didn't stay in a hotel. This place was great!

As an owner of an ADU I've been very appreciative of all the staff at Willow Street. Since I live…read morein the main house on the property I'm especially critical of the quality of tenant. Over the years I've used them three times to market the property, screen tenants and present a multitude of well qualified applications. I'm always impressed with the speed and thoroughness of contracts. I find them very professional and my calls are always answered in a timely fashion.

Had a great experience renting a house from them when we first moved to town from out of state. We…read morewere able to get a remote tour with Kate before moving and there were zero surprises once we actually moved in. There were a few minor repairs (house upkeep things) needed during the course of our lease, and they were handled swiftly and professionally. Move-out was also handled with the same level of friendly professionalism. I would not hesitate to rent from them again in the future and, even better, should I ever have the need, I would absolutely have them manage a house of mine.

Scout Property Management in Temecula made the entire rental process smooth and stress-free. They…read morefound me a qualified tenant in less than two weeks! Their process was detailed yet seamless, and they explained every step clearly along the way. What I appreciated most was their communication and professionalism. They handled all the details efficiently while always confirming everything with me before moving forward. They are responsive, easy to work with, and truly make being a landlord easy. I highly recommend them to anyone looking for a reliable property management company!

They do not seem to work in the best interest of the property owner. The staff came across as rude,…read morearrogant, and unresponsive. They allowed unreasonable requests from tenants (or perhaps were simply looking for ways to bill more) and consistently made the owner feel like the problem. That was not the case--the owner has years of experience managing rentals and have always been fair, kind, and quick to address any issues. Instead of providing reliable support, this company was unprofessional and dismissive.

Sofia is flat out the best out there. she doesn't just help finding the best property for your…read moreneeds but she is also a very inspiring latina woman. it was an honor to buy my house with her as my agent. I would recommend her 1,000,000%

I appreciate Sofia Chacon & her Teams. Trust worthy, kindness , on time & always solved problems if…read moreany. Thank you again Sofia,Whotney,Charlyn,Marjie,Jaclynn You all are THE BEST Realtor & Property Management!

I feel blessed to continue utilizing West Coast Property Management…read more My family have been utilizing these services for years now ,from renting through them, and now renting my own home. My son rented a house through their services and keeps telling me by far it has been the best!! Nick is so knowledgeable! He recently found a new place for my son's in laws, and they are enjoying their new home. Nick not only find houses he finds homes. Nick came to my house and explained the process of renting it. He makes it stress free. The best part? No money upfront. Nick I want to thank you for that!! Thanks to you I can take care of other things now and not worry about that humungous part of renting, because of you I can focused on moving forward with my life. Thank you!!

This moving experience Working with Nik and Lindsay of West Coast Property Management has been…read moreexceptional from start to finish. When I first reached out about the property Lindsay was my point of contact every question/inquiry I had if she didn't have the answers right away she had it for me In 24 hours ,also the process was fast and efficient I would highly recommend this company for anyone that is looking to move.Nik you are amazing thank you sooo much for being there and every step of the way after I received my keys u went above and beyond for me and family to make sure everything was good and comfortable even when the garage needed a battery and light fixing Nik took off his management role and put his handyman cap on and fixed and went and purchased the parts after hours I'm Sooo happy I chose this company

Rented for three years. Never paid late ever, even during Covid. Moved out a week before end of…read moremonth, and BNPM was supposed to refund us for the unused days. Two months later, they are unresponsive and we are out $300. During our lease term, they were rarely very responsive anyway. They may have answered our calls or emails, but that's where the customer service ended. I'd avoid this property manager and save yourself the trouble.

Changed to a company called Pure.... I have lived in over 15 different locations in my life and…read morehave been a property owner and rental manager. Benefit National is understaffed, doesn't respond to calls and does not care at all about the tenant. They complain about how many properties they have as an excuse for horrible service. This company just takes owners money and screws the renter. Avoid any Pure or Benefit national property!