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7 years ago

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Cook Family Practice - Karrie A. Cook, FNP-C

Cook Family Practice

3.1(19 reviews)
2.1 mi

All 3 times I have had the opportunity to have an appointment, the wait time has been nominal…read more Karrie has always taken all the time necessary to answer my questions, explain the results of all assessments and suggest alternative natural solutions as I am not a fan of prescribed medications. I have never felt rushed during any appointment. The entire staff has been professional, knowledgeable. I will continue to have Cook Family Practice as my primary healthcare proider.

I have been taking my husband and ex-husband, whom I care for, to Cooks. We really enjoy Karrie,…read morehowever, their front office person is not a pleasant person. We also just learned Karrie is leaving, so there is that. We are always asked to confirm the appointment and all our insurance, address, etc, before arriving online. Then, when you arrive, the front desk lady, who is extremely rude, asks you to confirm the same information you had already confirmed. When I say I have already confirmed as requested, she states I have to ask these questions to everyone. Because I was not happy with her asking again, and she knew it, she was all pissy. Hire someone who isn't a family member, and you might actually have a quality front office professional who is a friendly customer service person, instead of a robot. In addition, I was trying to get my ex approved for assistance with Novo Nordisk Assistance program because he can't afford $250/month to assist with the cost of medication. All I needed, or I should say Novo Nordisk needed, was a good email so they could send the application for Cooks to complete. I am also dealing with bad Vertigo, which I explained. Do you think they helped? No, instead they sent us a letter canceling my husband and ex-husband as patients, because I couldn't understand why an email couldn't be provided. The funny thing is, I had already started them at a new primary care. Great place if you need nothing from them, can't even provide a good company email, or assist with getting assistance. Do yourself a favor and don't bother unless you like a rude office.

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Cook Family Practice
Cook Family Practice - Cook Family Practice, Inc. P.C.

Cook Family Practice, Inc. P.C.

Cook Family Practice

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Morgan Don DO - internalmed - Updated July 2026

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