Hammond Hills Animal Hospital saved our dog's life and her leg…read more Four weeks ago today, our Labrador, Luna, suffered a devastating injury while fetching a ball. She deeply cut her front leg on a glass landscape light and the injury was severe with profuse bleeding. Because she was bleeding so heavily, we did not have time to make the 45-minute drive to our regular veterinarian or call ahead to find one nearby. Instead, we rushed her to Hammond Hills Animal Hospital, just a couple of minutes from our home. It turned out to be one of the best decisions we could have made. While my wife held pressure, I ran inside to ask for help. They immediately sent Morgan to meet us in the parking lot. She applied pressure bandages to help control the bleeding and helped us get Luna safely inside. The staff dropped what they were doing and rushed her into surgery. After a long and complex operation performed by Dr. Rutt and the surgical team, we learned that Luna had severed two arteries, numerous veins, muscles, and a tendon on the back of her front leg beneath her carpal pad. It was a serious injury, and we knew her recovery would be a long one. Over the past four weeks, the team at Hammond Hills has been with us every step of the way. Every injury--and every dog--is different, but they continually adjusted Luna's treatment plan as she healed. They patiently taught us how to change her bandages at home, offered new ideas when challenges arose, guided us through home sedation, infections, complications, and were always available to answer questions and make changes when needed. Their expertise, compassion, and encouragement gave Luna the best possible chance to recover. Today, four weeks later, Luna is making wonderful progress, and we couldn't be more grateful. We feel like we didn't just find an outstanding veterinary hospital--we found a team of people who genuinely care about their patients and the families who love them. We now have complete confidence in Hammond Hills and they now care for all of our pets. A heartfelt thank you to Dr. Rutt, Morgan, Jennifer, Brooke, Christine, Kent, and especially Karen. Your expertise, kindness, flexibility, patience, and dedication have meant more to us than words can express. Thank you for helping save Luna and for being there for us throughout her recovery. We deeply appreciate everything you have done.

The staff has gone over and above what we expected for our Gia. She is 16 and has been living on…read moreborrowed time for at least a year now. I feel like it's due in large part to the staff's ability to think outside the box. They've had her on a Chinese herbal medication for several months, and the one time I ran out, I could see a significant difference. Of course, even with an excellent staff the real rock star is Ro! She takes such good care of all our fur babies, and treats them like her own! Do yourself a favor and take your pets to Hammond Hill Animal Hospital!

We took our girls here for a routine exam and vaccines. The staff was all so friendly and kind…read more. and the way they loved my dogs was exceptional! I would highly recommend this office and Dr. Santos

Where to even begin. We moved back to SC a year ago for work and to be closer to family and brought…read moreour 3 cats with us. Before we found a permanent living situation we were in Airbnbs and our older cat was having some serious health issues and we really thought she wasn't going to make it through the holidays last year. We went to another vet in town that at that time was closer for us and I was just constantly disappointed in the care she got and how they treated me (who was also dealing with a 7 month old baby at the time). Fast forward to our new house closer to north Augusta and a nearby stray cat colony with kittens that started appearing out of nowhere. The old vet got increasingly worse so I desperately searched for a new vet closer to us and found BFAC. They seem fairly new and I went in expecting disappointment again but Dr Santos was a godsend. We'd been battling parasites in the foster kittens that somehow transmitted to my other cats and I was in a stressful season trying to keep my toddler and cats all healthy. Dr Santos listened to my concerns, was so kind and respectful, and ultimately helped resolve our issues within a week (where the other vet had been dragging things out for weekS). I also had Dr Santos reassess our oldest cat and she explained why she wanted to do certain blood panels and try a specific treatment plan. No others vets had done that for me despite me asking for explanations. Our cats health issues aren't totally gone but they have dramatically improved and I'm very thankful for that. The receptionist ladies (Lauren and Michelle, I think are their names) are both awesome. They are so kind and love to see each and every animal (and even my toddler) who walks in that door. They have called to follow up on things and are quick at getting back to me when I have questions. The techs have all been great as well. Most recently we've seen the new doctor, Dr Mele, and she is great too! The clinic is super convenient for me and has a nice waiting room. Their prices are pretty average compared to other vets in the area (I have called a lot asking for prices so I've done my research). I like that they are willing to prescribe things for ordering on Chewy as I use Chewy a lot but they sell many things in clinic and can order things for you too. Overall I am very satisfied with BFAC and will continue to recommend them to anyone needing veterinary care in the CSRA.

I wish every town I've lived in prior to this had a CSRA LifeSaver type clinic! In the last three…read moreyears I've spent probably thousands of dollars and many trips to the vet for various cat ailments and check ups. Some in Pennsylvania and some here in the CSRA. At almost all of them I've been disappointed in the cost and lack of expense disclosure before a service is done, but it's also just a hassle to get scheduled for things that aren't super emergent but also can't wait for a month. CSRA Life Saver is a low cost preventative vet clinic. That means they do not treat sick animals, and they can't prescribe much other than some preventative flea/tick/heart worm medicines and dewormers. What they DO offer is walk in appointments (they do not schedule ahead except for spay/neuter surgeries), vaccines, microchips, pet health maintenance (like ear mite cleaning, deworming, nail trims, etc). Their prices are listed clearly online and in the office, and they require that you fill out a form ahead of time and clearly mark which services you want that day. When you arrive, you fill that out first (or you can print it at home and bring it in) then go in to the desk and sign in. By the number of chairs I saw, the wait can get long at times but both times I've been so far there was very little wait. Because they do minimal services, appointments don't last very long and they can see a lot of people. Their prices are the lowest I've found by a LOT and they seem interested in just doing what they can to help animals and owners in a timely manner. The office itself is pretty simple- it's an old house type building converted to an office. There is some indoor waiting room area but many chairs on the porch for overflow. I did not accompany my cat into the exam room and didn't see other owners do that either, so just be ready for that. They take cards and cash. The only issue I've had is the microchip I got on my kitten seems to have moved from the shoulder blade location I assumed they inserted it at, but I think that's more likely my kitten being a little underweight for his age (a recent stray we took in). I wish they had mentioned prior to the microchipping that you can't bathe the animal for a few days, and now with the movement of the chip I wish I'd waited to get that done til they neuter him or something but it's too late now. Overall, the prices cannot be beat and they offer helpful guidance on saving money and getting what's best for your pet.

Good prices on new kitten services. Convenient and nice people. Glad they are here. Spay and neuter…read moreprices are good.

*I am leaving this review for Veterinary Healthcare Associates' BOARDING/KENNEL services ONLY. I…read morehave not yet used them for their veterinary services, but I plan to in the future.* I have moved 5 times in the past three years and have gone to 4 different vets and 2 additional boarding facilities. VHA is by far superior for boarding my two rescue pups. The facilities are huge, clean, and just look very sophisticated. I rest assured that when I'm traveling, my dogs are receiving the best possible care, evidenced not only by the happy tail wags when we pull up to the vet, but by the way the staff members treat and play with my dogs as they're taking them back to the kennels. Also, this is one of the most affordable places I've seen in the entire CSRA area, at only $17/night for my 45 lb dog and $19/night for my 60 lb dog. Science Diet food is provided free of charge, or you can bring your own. They've also been able to work me in on very short notice a few times now. And if anything were to happen to one of my pets, I know that she would be in the best possible hands for a medical emergency. You're truly getting the best quality for the best price at VHA. If you're in North Augusta, Augusta, or even Aiken, I highly recommend boarding here. They make sure your dogs are exercised and loved on, without all of those ridiculous fees that so many boarding facilities in the area like to sneak in just to meet your pet's basic needs. The only critique I can come up with is that they do not allow Sunday pick-up at all, but I didn't feel that was enough to dock them even one star.

Front desk staff/appointment scheduling unprofessional. Blamed us, the customer, for their changed…read moreappointment based on an unreceived message and an out-of-service number sent to the same, continually working number, and still changed the appointment time without confirmation the change was known by the customer. Had to leave and return at the newly scheduled time an hour later. Almost did not come back because of it, and that they did not even try to fit us in at our previously scheduled time. But, we gave it another chance since our pet was due for the shots. At least the Veterinarian, Dr. Henley was knowledgeable, and he took time checking on and discussing our pet. He is the only reason we're even considering one more chance at going back.

I don't exactly remember how much the wellness check cost. It was not cheap. And it consisted of…read morethe doctor looking at my cat, scratching herself a few times, and saying, 'That does look like a cat to me.' Well, it was a little bit more than that. But certainly not what I would call an exam. My cat is s 18. I don't believe she touched him.

I took my dog here in 2019 and I was so impressed by the lady who came out to get him and spoke to…read moreme about his care that I put this place on a pedestal. We also took my daughter's dog here when he had Parvo and they gave him excellent care in 2020 and he came home. When the Aiken vet that my husband's family has used for 20+ years, proved it was not a worthy vet, I decided that All God's Creatures would be the place that we would go, no matter how far I had to drive. He had dental surgery scheduled yesterday morning and I called them on Friday to ask if they would be reaching out to let us know of any changes in operating hours on Monday because of the weather. I was assured that they would let me know. Drove 45 minutes and I arrived for surgery at 7:40 AM and nobody was there. I called the only phone number that they have with no answer, knocked on the door and I sat there until 815. There was no way I was going to drive home immediately so I went looking on Facebook to see if there was somebody, anybody that I could reach out to to find out what was going on. I don't follow them on Facebook. And right there was a post saying that they were not going to open until 10:00 AM due to the weather and they would reach out to reschedule via their Facebook page and email. I checked my email and there was nothing. Nohing in junk mail, no phone calls, voicemails, texts. Nothing. Drove another 45 minutes to take my dog home and get myself to work. I'm at work for 30 minutes and I get a phone call asking me to bring him in "now" at which time I explained to her what happened and it was completely blown over. I left work and I went home and got my dog, drove to Augusta again and I took him in. While there I explained to someone else what happened and it again was completely disregarded. "They were supposed to email the cancellations". BUT YOU DIDN'T! And WHY would an email be a sufficient means in which to cancel a surgery??? Not only do I not get notifications for my emails, I don't look at them daily. So even if I had gotten one I wouldn't have known. She tells me they're gonna start the surgery in about 30 minutes and I should get a phone call around 2 PM. Updating me about how it went. I didn't receive any phone call anywhere around 2 o'clock so sometime around 3:30 I started calling to see what was going on. ALL DAY FROM THE MOMENT I TRIED TO DROP HIM OFF I MADE 22 calls and not one was answered. No compensation, no sincere apology, NOTHING. Well, I have a big mouth and I will run it about this interaction until the end of my days when anything involving veterinary care comes up with anyone I'm talking to. For seven years, I've told people about the amazing visits that we've had there and that's over. The staff that you had is clearly not the staff that you have now. My husband also said when he picked him up that the girl at the front was not friendly at all. Also, at our pre-surgical appointment the tech that came into the room was grossly picking food out of her back molars with her fingers after she walked into the room. Gross. And maybe don't do that. On a positive note, it was cheaper than the quote we got at the overrated Aiken Vet and my dog is alive and doing well today.

Pet's Life did an amazing job grooming Lucci! From the moment we walked in, the staff was friendly,…read moreprofessional, and made us feel welcome. Lucci came out looking absolutely handsome, clean, and smelling so fresh! His haircut was exactly what I wanted, and they took great care of him throughout the entire process. You can tell they genuinely love and care for the pets they groom. I was impressed with their attention to detail and the way they treated Lucci like family. I highly recommend Pet's Life to anyone looking for a caring and professional groomer. We'll definitely be back! Thank you, Pet's Life, for making my baby look so good!

First time going and Jaxx's first schnauzer cut since he was 2 months. Great service! Great staff!…read moreWill definitely be going back.

This is a wonderful, caring and very knowledgeable Dr. I wish I would have known he was here years…read moreago. When you walk in there is definitely an entirely different atmosphere. If 20 stars were available I would give this practice 20.

I recently had to take my puppy to the emergency vet due to a severe/possibly fatal reaction to…read moreivermectin. After this very scary and expensive ordeal i knew i had to find the right primary care vet for hazel. I was referred to Dr. Smith and was very impressed! I called to make an appointment around 9:30 in the morning and was told to come in the same day at 11:00. Not only did they get me in quickly, but Dr. Smith sat w/ me for almost an hour answering ALL of my questions and discussed safer treatment options for Hazel's mange. And instead of trying to squeeze as much money out of me as possible, and running all sorts of crazy, unnecessary tests (like many vets I've been to) he sent on my way w/ a very reasonable bill and peace of mind knowing he has hazel's best interest at heart. You can tell Dr. Smith and his staff love what they do and are very knowledgeable, caring individuals. They really know their stuff! FIVE STARS! Morgan Brecht

A friendly and clean environment for your pet needs. The staff is refreshingly friendly and…read moreknowledgable. They spend the first few minutes of your visit listening to your concerns regarding your pet and their health needs. They take you to the back room and after a quick evaluation, you'll be given a ballpark idea of what they will do and the cost. You'll also be given an estimate for any potential expenses such as X-rays. You would be called for authorization should the X-rays or any other expenses arise. No surprises. Constant communication is their specialty. It's what I expect but have rarely ever seen at a Vets office. I'm so glad I found this place. The office is clean and the staff very friendly. Prices are amazingly reasonable.

Dr. Hawkins and his office far exceeds any expectation that any pet owner could ever have! There…read morewas not a single time the care, compassion and overall treatment given to our BichonPoo and family was less than perfect! They love your pet, and your family. CanNOT SAY ENOUGH amazing things of this vet & family

It is always hard when you have to make the decision to put your pet down. That is what we had to…read moredo when we went on 6/6. We had been to blue pearl in 2023 where they saved my dogs life with a quick diagnosis. So, when he became ill again, they were the only place I thought of. I had full intentions of the process being a simple hydrate and leave, but he was relapsing from his 2023 diagnosis. Now 10, and lots of money to treat with no guarantee of surviving, we had a decision to make. I wish I had gotten everyone's name, but from the techs to the vet, everyone was so patient and kind. They assisted me through the process, they offered me perspective and support. While they cannot make a decision for me, they definitely made me feel supported either way. Ultimately, we made the decision to allow our pet to pass with dignity and without risking him going through the treatment again. They were so patient as we spent time with him before and after. They are an emergency vet, but you would have thought we were the only family there. While i left devastated because my boy was gone, their support was more than I ever would have expected. While it is expensive, it was well worth the money to know he passed with his family and all his new friends around him.​

I had an oncology appointment at 9:30 am, which was confirmed the day before with a voicemail from…read more"Maddie" at Blue Pearl. We arrived at 9:00 am to check in, we were told by Maddie that someone else was in the 9:30 appointment spot! I reminded her that she had called me the day before regarding our appointment, but the only response was "I know, I remember the phone call. Sorry, and we won't be able to work you in today." Inexcusable, we will not be taking our dog to Blue Pearl if this is the way customers/patients are treated!!

Edit/update: My beloved Matilda passed on June 6, 2026, days…read moreafter her 16th birthday. I want to add more love and gratitude for St. Francis (Dr. Cheeks, Dr. Garner, Dr. Landes, Mary, Kylee, Ashley, and everyone else) for never ever suggesting Matilda pass earlier, for always believing in her and greeting her with optimism and genuine happiness to see her, for bringing her relief and medical care that sustained her quality of life, for Dr. Cheeks' reassurance on the most painful day and for remembering that Matilda's ears were cute and soft, and for all of the love and support for her on her last day. My heart is broken to pieces, but I would have been broken sooner had it not been for the love and care of SFAH. Thank you, always. It would take way too long to write how much I love this place. I know everyone here, they all know my pets and me by name, and I feel like I'm a part of their family. I have made friends here, found my pet sitter here, they have gone above and beyond to make sure my dog is cared for when she comes in, and they have even helped me make flexible payments when I was struggling to pay from another country. Dr. Landes is another important part of the team, and she and her staff do chiropractic adjustments and red light laser therapy on my dog for her arthritis. I so appreciate her intelligence and resourceful ways in tackling all available healing methods. Dr. Garner is especially brilliant, invaluable, and a core part of the foundation of this business. Anytime I bring my dog in, he comes out and sits down with me and explains everything to me for quite some time so that I can make an informed decision based on my financial ability and the fact that I love my dog and want to keep her as happy as possible for as long as possible. I am so grateful for him and for the whole team. This is my forever primary vet for as long as I live in the CSRA.

My elderly dog took a turn & i was frantically calling around, they were open later than others. I…read morewas crying hysterically & they were able to understand me & help me. I showed up sobbing with my Sheridan in my arms, they walked me back to a calm room, i was holding her sobbing on the ottoman, i e never had to put a loved one down. For as awful as it was they were more than supportive, They explained what was gonna happen, they let me sit as long as i needed , then after a long while i panicked & cried out for the Dr to come back , that maybe she was still alive & she got down on her knees put the stethoscope in my ears & let me listen for what felt like 10 min... when i finally agreed to let her go, they were very helpful. Fast forward to receiving her private remains, she came home in a pretty black urn...