Update: as promised, by the next day yellowjack activity is ZERO besides the few that had to be…read moreswept up. My family and dog thank you!

Great service, very friendly. They came the same day of requested service and it was affordable!read more

I am a new customer- had a question about a possible infestation, called ALM and left a message. I…read morethink it was the owner who called back in less than an hour. He was friendly and took the time to explain that what I was seeing was more than likely NOT an infestation and would be resolved on its own once the consistent cold weather kicks in. Suggested some things I could do to deal with it on my own in the meantime. Didn't try to sell me on anything. That type of honesty and willingness to help is so rare. Will definitely use them for any future pest control work. Thanks!

I have used ALM four or five times over the past two years…read more Their office staff is responsive and their exterminators are professional and knowedgable. They came today for what I thought was another wasp infestation. Turns out they were honey bees doing their spring thing. No charge.

Service was perfect came same day. The Service was great…read moretook care of wasp nest. Even check in the next day make sure everything was still good. Thank you

These guys are great .Very professional, prompt and always friendly. Can't say enough about this…read morecompany.

We had to use a pest control company for the very first time due to spring ants that wouldn't go…read moreaway with Terra. I was kind of freaked out to call someone lol. After searching, I found Pestify with hundreds of 5 star reviews. From the ease of scheduling to a prompt arrival time, everything was perfect. Lucas thoroughly explained everything regarding the process of getting rid of ants. He treated the inside and sprayed the exterior. Within 3 days there are no ants! Thank you Lucas & the Pestify team.

Great company for all your pest control needs…read more I had a squirrel problem in my attic. I reached out to Pestify and I worked with Rob. He came over made the assessment and placed and set traps with a camera so they knew when they captured the squirrels. After catching 2 squirrels and putting stronger wire over the entry point. Then placed another trap just in case there might have been another way in. But no more issues with the squirrels. I hope I don't have any more wildlife or other pests but if I do, I would definitely go back with Pestify. And you cannot miss their truck!

I found this company through Angi's List and I'm thankful they are recommended! Birds in my old A/C…read morewall unit. Wasn't sure what we should do since disabled so cannot get on a 20+ ft ladder. The exterminator was on time, quick and quiet, paid on the spot. The office staff was very nice as well. A job well done-I just hope to never need them in the future!

Great communication and very accommodating of my schedule. I had gotten a quote for some wasps in…read morethe flowerbed and carpenter bees under the deck. The tech reviewed the property today and explained that my flowerbed didn't actually need any treatment, and that I would be better off addressing the carpenter bees early next year. Appreciate the honesty and I will definitely be giving them a call next Spring for the bees!!

Woody's was prompt and able to recognize our needs right away. Ryan went right to work to help us…read more Great service!

Update to this review: it is now October and I still have not been contacted back by anyone. This…read moreis after another message to them. Very disappointing.

They did an excellent job. I didn't know I had such a bad rodent problem. They cleaned all the…read moreinsulation in my basement ceiling, disinfected and set traps. Thank goodness nothing in the traps. Frank and his crew are on the ball. No delays. I highly recommend.

Awesome! Honest! Fast and effective! Came out the same day…read moreof the call! I'd recommend Frank to all my family and friends! Five star!

WARNING!!! Do not use this company! FRAUDULENT!…read more This company serviced my house once and has been charging my credit card for two years! My accountant overlooked it, the company will not issue a credit or cancel my account! I've been calling speaking with management since January to cancel and they keep sending me bills and racking up monthly charges although no one comes to service. My husband went to their office in person and the building is empty & for lease!

I am beyond disappointed with suburban exterminating, and that is an understatement…read more. I had a few cockroaches in my kitchen that we're coming out at night so I decided to call thinking it was going to be a very simple thing.. The salesman John came over and iI explained to him that I needed to do something that was animal friendly since I have pets. He told me it was not a problem, and there was a gel that you could put in the cabinets... Right before he was leaving, I asked Him to look at a crawlspace to double check for mice and when he came back, he told me that I had rats. I thought this was strange because I don't hear anything in the walls. He proceeded to tell me it was going to be a very big job and he went to the basement and he opened up the drop ceiling. He told me there was a very big dead rat. I asked to see it, but he said that this was going to be a job for the cleanup crew And that the rats were most likely having their babies in the insulation and they were Going to need to come in and do a big cleanup of the crawlspace and they could remove the dead rats. I was mortified. He also told me that there were some rings of liquid on the drop ceilings, which were most likely rat. Urine.. Then he told me that it was going to be a couple of month process for the cockroaches and I needed to remove everything out of any kitchen cabinet, And all the bathrooms in any place with the sinks. He told me this was Follow up every two weeks and I should just leave everything out of my cabinets for at least a six week. Period. I went and I bought boxes and I hired two people to help me and we literally removed everything to prepare for the visit of the Tech Chris. When Chris arrived, he told me that my three days of work and effort of boxing everything and paying my helpers $400 was all in being because if you use the gel treatment, it is not necessary and you only need that if you do the Spray. We have not chosen the spray because it was not animal friendly... So it took me three days unpacking everything and then it took Days to put everything back for nothing because the technician gave me the wrong information. Then he proceeded to tell me I only had a few cockroaches, and he had only seen a few behind the fridge and he put a few dabs of gel in the hinges of some of the cabinets Less than a half hour. Then he went down to the basement and he said there was absolutely no evidence of rats, and I asked him to take out the drop ceiling Where John had told me there was a dead rat and he said there was absolutely no rats and no rats in any insulation and he could see possibly some old mouse poop that was over 6 years old. he also said that the rings in the ceiling were not caused by rat urine, and that was where my AC condenser was dripping. I told him that I had paid extra for the clean up of The insulation And there was nothing to clean up. His whole visit took less than an hour and a half, and there was no cleanup at all, and barely any cockroaches like I was told No rats that he assured me. The salesman is a scam artist Who tries to pray on women who he thinks he can scare into alerting them that their problem Is worse than it is. He literally got me for $2600 for an hour and a half visit where they sprayed a little gel behind my refrigerator and stove and in a few Hinges of cabinets... They also sprayed a little on the outside of the house. 60s of my summer on the most beautiful days were completely gone with packing and unpacking boxes And then waiting for the technician to come. By the way, the technician Chris was honest. I called the manager and Them at suburban and he said he was going to definitely give me a refund and he was so sorry and it has been over two weeks and there has been no refund.. I called a woman I spoke to her on the phone last week and she told me someone would call me back the next day and they never did.. They scammed me for $2600 and convinced me I had a problem that I did not have And I lost 60s of the summer packing up my entire kitchen and bathroom, which I will not get back. The manager said he was making sure I had a refund and I have not heard anything back or a follow up or even so much as a check-in to make sure that I had calmed down.... The cockroach problem by my kitchen sink is still here and I haven't left with a very bad feeling... I would not recommend this company to anyone. Not only was my money stolen, but six days of my summer, which I will never get back. Why would they tell someone who was using gel in the cabinets and I made it very clear it could only be gel because I had animals...... Why would they tell them the wrong information that they need to remove absolutely everything out of their kitchen. I have a very big kitchen, and this was a nightmare process. I am very upset. Sent

Here is my original review......Called Terminix when I discovered that a group of birds had taken…read moreup residence in the soffit of my roof. The agent who came for the estimate was helpful but that's where the customer service ended. Had to wait 10 days for an appointment, due to a vacation, but I never heard from the trapper and, on the scheduled day, no one showed. I received a call at 5 PM telling me they had underestimated a job they were on. He agreed to reschedule for 3 days later at 10. The time came and went and still no show. This time I reached out to him asking where he was and once again I got the "unexpected " answer. There can only be two reasons for never being on time. Either they're not very good at their jobs or they over-schedule to make as much money as possible with no regard to the customer's time. The job was finally done a week later only after I insisted on getting the first time of the day, thereby eliminating the "underestimated " excuse. By that time, the birds had long abandoned their nest and the job became a much easier one. Since there was no longer an issue of removal, just cleanup and rebuild, I thought they would lower the exorbitant cost. Silly me. The bill posted today. So I waited a month to pay full price for half a job. UPDATE - The Terminix Corporate social media folks responded to my post and assured me that my concerns would be sent on to the office that did the original work. After hearing nothing from the Ronkonkoma office, I tried calling and was told that the manager had received my info and would call me. Still nothing! So here's my takeaway - avoid the Ronkonkoma Terminix office at all costs unless you don't care about cancelled appointments, no communication and rigid pricing. Now we can add a manager - Andrew Steinberg - who ignores customer concerns. I give up! UPDATE AS OF SEPTEMBER 6 - I'm happy to report that the issue has been resolved. Andrew Steinberg, manager of the Ronkonkoma office, reached out and was extremely helpful. Not only did he deal with the problem of the technicians who did not communicate or show up on time, he offered a 25% rebate to make up for the delays and inconvenience. I am extremely pleased not just with the rebate, but also with the support I received from him in our conversation.

They are corrupt. You cannot trust their salesman Seth and the manager, Andrew Steinberg hides…read morebehind an 800 number and won't take or return calls. They did nothing for the exclusion service but spray foam in a few cracks. They set traps They don't check and refuse to let me out of my contract. The tech didn't even know what he's doing. Google reviews are fake. Run away from them as far as you can!!!

After seeing evidence of a rat, and meeting the large guy in my basement, I tried to resolve the…read moreissue myself. I found a crack in a roof drain pipe near the main sewer outlet to the street. Sealed the likely entrance, built trap boxes ( YouTube... ) and used various baits. Rats are extremely smart and fast. He'd get the food but not caught. After a a few weeks I gave in and searched for an exterinator. The reviews about Joe prompted me to get in touch. The reviews describe him perfectly ! He came the next day. We spent almost 2 hours going around the house inspecting for evidence of entry points, nests, activity as well as getting to know each other. He is truly a nice guy who knows his craft ! Joe seemed impressed by my approach. Thought, based on what he saw, that there might only be the one and didn't see any obvious additional enrty points. He suggested a few new baits and traps and we decided to stay in touch before moving to poison. He refused payment for his time and advice. He promptly replied to my status texts over the next few days. Nobody caught, no success... until I got him ! Sent Joe pictures. Recieved a congratulations reply ! Now going to keep monitoring for a few weeks, traps set. Maybe my problem is solved. Fingers crossed my visitor didn't have friends and family. I'll keep Joe posted knowing that if nesessary I can confidently reach out for his help. Thank you so much Joseph ! PS - Don't know why Yelp thinks I'm in San Francisco. I'm in Brooklyn !

Joe is dependable, personable and professional. He has come to my home repeated times to ensure the…read morejob was complete. I highly recommend this company.