Vista Lodge is amazing more than what I expected based on the photos. If you are considering this…read morespot book it! Robyn the host was very responsive and available to answer questions and has literally thought of everything a guest might need. Amazing views of the mountains but close enough to all of the adventures that we had planned for the week. It was so hard to leave. Thank you Robyn for an amazing vacation.

From the owner: VISTA LODGE - overlooking the Great Smoky Mountains!…read more Vista Lodge is a recently renovated, clean, and comfortable cabin offering breathtaking views of the Great Smoky Mountains National Park. Relax in the hot tub while gazing at the scenic beauty, enjoy a movie night in the theater room, or have fun in the game room featuring a TV, pool table, air hockey, and arcade game. Located just 13 miles from the Parkway in Pigeon Forge and 22 miles from Cades Cove, Vista Lodge is the perfect location for a mountain retreat.

We recently stayed at the cabin, Deer's Lair, in the Cedar Falls area off of Wears Valley Rd. It's…read morehosted by Maples Ridge Cabin Rentals(maplesridge.com) Needless to say, we were sorely disappointed in this 5 day stay in a cabin we had rented one other time. In fact, we've stayed in Maples Ridge cabins numerous times over the years-in Gone Fishin'(3 times), Deer's Lair(2 times), A Little Bit of Heaven and another one I can't remember the name. I'm leaving this review on here because there's no way to review this cabin on their website. I even asked them where to leave a review and I got no response. The pictures of this cabin look good on their website but that belies all the things that are inoperable and left in disrepair. The toilet paper holder was broken, there was a large dried blood stain on the mattress pad (only reason we found this is because I bring my own sheets and change them before I use the bed for the first time), none of the lights on the back porch worked, both huge blinds in the bathrooms were inoperable. In fact, the large blind in one bathroom was all the way up(the one the camera was able to view), and when I went to lower it, it fell and bruised my fingers because of the weight of it. In looking at other reviews on other websites I see the same complaint for the back porch lights not working in a review of June 2023. In fact, I noticed several negative reviews lately and this might be the reason they're not interested in reviews of this cabin on their website. Other reviews of cabins on their website are allowed. The main reason for this review is for the placement of their security camera on the carbort. It was placed on the other side of the carport not on the SIDE of the cabin) and this allowed for viewing into the large window of the bathroom, the front door made almost entirely of glass, the kitchen window and don't expect any privacy if you're sitting at the fire pit. So, if the blinds are open, a view of most of the kitchen and living room and bathroom is possible. This may not bother some folks but it's a pet peeve of mind. In fact, if they had stated that this cabin had security cameras outside I would never have rented it but that information was not on the cabin description at maplesridge.com even though it is noted on VRBO, Airbnb and a lot of other places that rent this cabin. It's not exclusively a Maples Ridge cabin apparently. There were no cameras when we had stayed there previously. I just felt I was being observed the whole time we were there. Just so disappointed in Maples Ridge this time. Seems like they're just in it for the money now and I don't like greed. We won't be renting another cabin from them. You would think that return customers would at least deserve a modicum of respect. We have always left the cabins in better condition than what we've found them. I'm even OCD enough to organize the silverware drawer, etc. Really disappointed!

Rented our cabin through VRBO. Cabin just as described. Reservations were very easy to make. We had…read morethe management check with us to make sure everything was okay upon arrival. The home was very clean with many extras. All linens were provided, which was a huge bonus. Also samples of soap, shampoo, dish soap, dishwasher tabs and toilet paper. I have never had those amenities given to us during a home rental. We had one small issue but contacted the owner that evening and the problem was resolved the following day. I would defiantly recommend the home. The creek was entertaining for both our children ages 6 and 9. They had a blast floating down the creek in tubs and also fishing.

We rented Mount Serene and had a great experience. The cabin was very clean, private, and close to…read morelocal attractions. The cabin was stocked with dishes, extra towels, extra bedding, and basic necessities. (Bring extra dish soap and trash bags) We will be back.

We stayed at the Cloud Rider. Gorgeous cabin. Stunning views…read more It had everything we needed and more! It was very clean and so pretty. The kitchen was stocked with everything but the food. The furnishings were lovely. The game room area was fun. The hot tub was great. We had such a wonderful time. We really loved every minute of our stay and will definitely be back. The only downfall was no working phone or internet. We had to leave cabin and drive up hill to pool area to have a signal on our cell phones. That was a little bit scary if you had an emergency during the middle of the night. Making the reservations, paperwork, receiving instructions and entrance code was all a breeze.

Our cabin was double-booked by this company and we got screwed out of a trip we had booked 5 months…read morein advance My mother-in-law booked a cabin through this rental company in July, well in advance for our trip in December. Our trip is approaching this weekend but she noticed they hadn't charged the remaining balance to her card, so she called to confirm. The person she spoke to informed her that the dates were changed because they "have it on record that she had called and rescheduled" (which she never did). Basically, if my mother-in-law never noticed her card wasn't charged for the remaining balance and if she never called to confirm... we would have just shown up for our trip and not had a place to stay after a 3-hour drive. The company was rude and did nothing to resolve the issue, and simply told her that "what happened happened, and there was nothing they could do." The only other property they had available was a house in a neighborhood that wasn't pet-friendly (we would be bringing our 2 dogs). Not to mention we rented a cabin for the views and the cabin experience... We ended up getting our money back and by the grace of God were able to find another cabin available through a different rental company, which is hard to believe because this is one of the busiest times of year with hardly any cabin availability last-minute. Beyond frustrated with how they treated this situation, especially during the holiday season when we booked this back in July. I would definitely STEAR CLEAR.

We used a Groupon as a way of introducing ourselves to a company that hopefully we could use in the…read morefuture. I was very clear that the main priority was the view. I can't believe how disappointing this was. If it had not been for the fact we spent most of the day in the Smoky Mt Park, I don't know that I could've brought myself to even walk in the cabin. Trashy view with trashy neighbors. The cabin itself was fine. The mini blind fell off the only window without a trashy view but was covered with opaque full size glass cover; and the smell of Febreze was overwelming ! There were no screens in the windows to allow for fresh air. Think shut in grandparent smell.

If you ever are in Pigeon Forge/Gatlinburg Tennessee. This is the place to get away from it all…read more My family has lodged here for over 20 years, renting up to all 4 cabins for the week every 2 years. This is a place to get way from it all, to enjoy wildlife, trees, & plant life that are organic to the Smoky Mountains. These cabins are very comfortable & clean, with 5 star accommodations. In a setting that surrounds a valley that leads to a peaceful meadow, these cozy cabins are from repurposed logs from cabins that have a significant cultural/historical value. The Parkway is just down the road. Dollywood, Paula Deen's & Margaritaville are quickly accessible across the parkway, when you exit Wears Valley & hit the Parkway. If you take a right on the parkway, it is a short journey to both the Smoky Mountain visitors center at the National Park & Gatlinburg. On your way, keep to the left to continue to Gatlinburg, or veer to the right upon seeing the visitors center. Keep in mind during busy times, to drive smarter instead of harder on your route. The locals take the streets behind each side of the parkway that are obscured by attractions, hotels, restaurants, & strip malls to get to their destination without hinderance. Appoint a navigator in the front passenger seat to look for alternate routes on their phone should Alexa or Siri be drunk.

5 stars from my family on THIS PARTICULAR CABIN. We have not tried any other rentals from this…read morecompany, but Little Sugar Camp was great for us. Comfortably fit our group of 6 and could have had more sleeping room if needed with the 2 additional pull out couches. Good location and driveway was easy to get into (not always the case with rentals around Gatlinburg and Pidgeon Forge) and were able to comfortably fit a large minivan in the driveway with space to turn around. The only two downsides to us were 1. Small area for trash disposal, and 2. Grass was not cut, but we did go down during an extremely hot week so we can understand it not getting cut. I cannot speak for other cabins from Bear Tootin, but this one was great! Also, free tickets offered with the rental were easy for us to book - all we had to do was call the booking agency (Xplorie) and give them our booking info and they emailed us a link to book through to get our free tickets. Let it be noted though - one free ticket per day and these CANNOT be stacked if you're staying multiple days. Overall good experience though, and helped us save a little money on attractions we really wanted to go to.

We had booked one of their units two months in advance for a family reunion vacation for 18 people…read moreover Memorial Day weekend. TWO DAYS before our rental was to start, they notified us that it was canceled because a planned repair to the deck had not been completed. We had family with non-refundable airline reservations coming from two different states! After they asked if we could rebook for a different weekend--obviously impossible with that many people including college-age kids--they offered us a full refund and we were thankfully able to rebook another place with another company. I would never consider booking with this company again--they are not dependable.

Angie and Jason have create an oasis in the Great Smoky Mountains…read more Serene environment, with beautifully appointed cottages, surrounded by babbling brooks. Highly recommend!

We just spent 5 days visiting the smokies and I found this location and cabins from an instagram…read morepost! What an absolutely amazing place! The cabins are all situated for privacy and you feel very secluded yet you can get yourself out there if you want too! The location is perfect. Only 20 minutes from major attractions in the Gaitlenburg/pigeon forge area. We were fortunate enough to meet and chat with the owners. Such great people! They have been in the hospitality industry for years and know the simple touches that make a vacation complete. I didn't forget the best part of the cabin!!! The soaking tub and porch. The porch is complete with privacy screens and hanging lights. A perfect end to a long day of sight seeing. Check it out. You won't be disappointed.

I would not recommend this campground to anyone. We checked in today went to the store and came…read morehome to a completely flooded campsite. I cannot walk to my camper door without walking through 6 inches of water, much less sit outside and enjoy an evening of camping with my kids and dogs. I called to talk to the front desk and they said it will recede. Seriously? None of the sites around us have standing water. This site has a drainage issues and it needs to be fixed before someone else has to suffer through staying here. Do not stay on site 82. Update. The pool is nothing like pictured. It looks to be like 20 years old with no maintenance ever. The lazy river has about 5 tubes available to use and it's 95 degrees in there. The gym was closed due to air conditioning issues There is no dog wash anymore even though it shows it on the map. We tried to ask for more stone on our site and they ignored our request. They never even sent maintenance by. Do not stay at this sun outdoors. This is the worse campground I have stayed at in a long time.

The campground is nice in some ways and aggravating in others…read more The sites seem to be wide. Plenty of room between you and your neighbors. Full hookup is great with no problems. Plenty of water pressure. On to the negative- I've not seen any one of authority come through and enforce rules. No security. We're dog owners and our pups stay on a leash and remain quiet. If you don't mind dogs barking everywhere then this is your place. The gravel sites need to be cleaned up. I think I have found our fire ring over in the weeds. A lot of trash all over our site. The pool area was nice, but this is too big of a campground for one pool area. Very crowded and plenty of adults at the pool using vulgar language around our kiddos. There could also be more benches in the play area for us parents who actually supervise our children. In conclusion, we like our spot. It is very trashy. Buts of garbage everywhere. The fire-pit ring is thrown off in the weeds. A lot could be done to make this place nicer. Straighten up the gravel sites. Spray down the weeds growing though the gravel. Fill in the mud holes from people's driving though the grass. This will be our one and only trip to this campground. Updated** Another example- Our last day, there were some adults at the pool. The conversation told us, these people aren't even staying here. They live up the interstate and come just to swim all day. If we had some kind of staff to check on things, this place would be much nicer and better for the paying campers. A positive is there are a lot of children and it's nice to hear them outdoors and playing.