I started looking for a new front entrance door in July 2025, went back to Confidence because they…read moreinstalled the garage doors for us a few years back, with a good price and no problem install. Spoke to Joe about my requirements for the door. We went back and forth for a few times, Joe is very patient with all my questions, requirements, and provided me with a number of updated quotes after a few changes. Finally the order was placed in late August. The door, with 2 side lites and multi points locking system, was ready, Joe called to confirm installation date. Ken with his installer, along with Joe came on August 6 to install the new door. They did a fantastic job in removing the old door and installing the new door. They cleaned up all the debris and left with a spotless space! In the next day, I found out that the door bottom sweep needs to be adjusted, emailed Joe on this. Within 2 days Ken and Joe came back to adjust the sweep, as well as providing 2 additional corner seala ensuring the new door is tight and no cold draft coming in. Overall, we are very pleased with the service, attention to details, and after install service with Confidence Door. Without any hesitation I do recommend this company to anyone who is looking to replace either a garage door or entry door from Joe and Ken! Thank you gentlemen!

Exceptional service and great customer care! I was very satisfied with my new exterior door…read more Customer service good.

We purchased a Garaga door in 1993 from the Door Doctor. There have been two previous spring…read morefailures and each time the service technician came and replaced the springs, only charging us for labour as the parts were covered by the lifetime warranty from the Door Doctor as we were the original purchasers. The expectation is that people will move frequently and the warranty will end. Well, yesterday another spring failed and now the Door Doctor is trying to change the warranty and tell us that the warranty is no longer valid as we did not bring them in to lubricate the springs and rollers. The contract only specifies that lubrication needs to be done, and as the last technician showed me what to do, I have done so spring and fall. Nowhere does it say the lubrication needs to be done by them, only that repairs need to be done by the company. We have gone round and round on circular arguments where they are refusing to honour the warranty. The company that was once honourable has changed under new ownership. my request to speak to someone who would honour the warranty was denied by Service. Why would a company expect me to bring them in and pay full price for their services when they have displayed a lack of integrity?

This seems to be a franchise: the truck which came had a different name on it, not 'Door Doctor',…read morethough that is how they answered the phone. Main office appears to be in Markham; I am in central Toronto downtown. The main thing is that the technician knew his stuff and was quick and efficient. Work is guaranteed for 30 days, parts etc. for 1 year. Less good: the price was higher than I would have expected (my bad, for not asking beforehand). Suggest you compare prices - I was charged $523 incl.hst, and that included a 'lube kit' for $18 (!) which he said was their special formula. I do feel I was taken advantage of. I am sure the same work could be done for a lot less money.

I was told "best price guarantee" but when a technician came to put 2 new cables for the door it…read morecost me $350. Then couldn't fix the door because he said it needs a new logic board. After I got a new logic board, I installed it. Liftmaster told me it needs a travel module. I think (fix it right") are expensive and didn't have a good experience..

Did not have a good experience. Had an old garage door opener that was acting up. The technician…read morecame out, did not even look at the problem, just told me that the opener was too old to repair and there are no parts for it. I don't believe it needed any parts just an adjustment, but what do I know. Anyway, I asked him how much would it be to get a new one and he said $1,350 installed. I was a little surprised since everyone else quoted me half that price. When I proceeded to ask why he mentioned the Tarrifs, eventhough the pricing through Canadian Tire, Home Depot, Rona and Costco have not have stayed relatively the same. He then mentioned that if I replace all three garage doors they have a special to include an opener. That's when I knew it was time to end the conversation, gave him his $30 for coming out and walked away. I gave the review 2 stars because he showed up on time and seemed like a nice guy.

BEWARE OF FOX DOORS…read more I had an extremely disappointing experience with Fox Doors and would strongly caution anyone considering using this company. I purchased FIVE commercial garage doors from Fox Doors for approximately $34,000 cash based on representations made by Daniel Vorobiov and Eddie (Eduard) Vorobiov. Their written quotation specifically stated: * R20 fully insulated Canadian-made doors * All new tracks, springs, and hardware * LiftMaster commercial-grade operators * 10 YEAR WARRANTY on all panels One of the conditions of the sale was that they would arrange installation after I paid cash upfront. After the doors were delivered, I was then told they could not provide an installer for approximately two months, forcing me to find and pay another installer myself just to complete the project. After installation, Fox Doors later claimed the doors required "fine tuning." They charged me an additional $2,000 to send one of their own technicians to adjust the doors. During that visit, their technician broke a torsion spring and another operator was left malfunctioning afterward. I have photo and video documentation regarding the condition of the doors and equipment. When I contacted Daniel and Eddie regarding the damage caused during their service visit, I was told I would need to pay for a replacement spring myself, even though their technician broke it. After multiple attempts to resolve the matter professionally, I was eventually told I had no warranty coverage despite the written quotation referencing warranty coverage and new spring/hardware systems. In my experience, the communication, accountability, and customer service were extremely poor. The agreement and expectations changed significantly after payment was made, and I was left with damaged equipment, additional costs, and unresolved problems. Buyer beware. Make sure every promise, installation commitment, service obligation, and warranty term is clearly documented in writing before making payment

their price blew everybody else's price away, in fact it was so cheap that I was worried about it…read morebeing a scam but it was real. They required 1/4 down so eventually I said well I'm gonna take a chance and they were more than $1000 cheaper. The quote I got from someone else and there was no waiting to get it done. I watched them work. And it was cold and I've been giving everybody their card. Also the doors are R 20 and the other quotes were our 12 and R18 from the other companies. nice guys too, plus they mfg the doors. I would recommend them to anyone.

My garage door was jamming. Their professional staff came, replaced some missing bolts, made some…read moreadjustments and and lubricated the door. Works like a new door. Price was very reasonable too. Thank you.

Friendly guys who knew exactly what they were doing. They were even able to come all the way to…read morePickering the same morning. Reasonable pricing as well.

Bought a 16' garage door from them to replace our old one, hooking it to an existing opener…read more Good price, good product, professional installation, good communication. All in all, a pleasure to do business with. Highly recommended.

Our garage door wouldn't open so we called the Door Master right away. They really know how to…read moretreat their clients. Yaniv was over to our house promptly... no waiting hours for a service window... and the door was fixed for a very reasonable price. Next time you need help with your garage door. These guys are the only ones you should call.

Great Service! I had to replace the commercial garage door in our office. The door master's techs…read morecame on time, were very professional, installed the garage door and the door opener, and had the best customer service in my opinion. I definetly recommend them for any garage door solution.

Knowledgeable, fair and honest…read more Alon, the technician from Smart Care Service described what the problems were and updated me throughout the service to explain what he was doing to replace the garage door spring and cables. It was a difficult job with exhausting circumstances. He did a great job to ensure it was fixed properly. I highly recommend him to service your garage door.