Dr Hardwick is very kind and gentle, she also did an awesome job at getting the perfect…read moreprescription for my lens! Affordable price for a pair of glasses and a great variety of frames to choose from.

I have been a client at Hardwick for several years and I've had nothing but good experiences. I…read morehave terrible vision and I see them for my annual optometry exam/ fitting and ordering new contacts. I saw a few other reviews on here that described them as "overcharging" and I just wanted to say, that has not been my experience nor have I ever gotten that impression from anyone at Hardwick.

Sandra and her team is amazing. I ordered first pair of sunglasses and they didn't work for me…read more So we had to go another route. They took care of the second pair of lenses for me, since I already had my own frames, and they refunded the frames that didn't work. Then I tried going the cheap way out and didn't get the progressive lenses that I needed, so I had to go back, all they charged me was the difference on the price of lenses. I'll sure be back when I need more glasses, I'll ask all of you tongue them a chance to meet your needs.

A shout out to Eyemart Express at the Auburn Mall! My siblings and I recently had a need for our…read moreelderly father who is on Hospice. The associates, especially Madison, were very helpful and compassionate to assist with our need. We would not hesitate to recommend Eyemart Express to anyone wanting servant-based customer service.

A shout out (positive) to the staff and Dr. M. Denton at the Moore's Mill location. I recently…read moresolicited their assistance with my on-hospice, elderly father's prescription. Due to a recent fall, his glasses were damaged and unwearable. Dr. Denton was not in the day I went to the office for assistance, however, the office staff collected my contact information and Dr. Denton personally phoned the next day. She was compassionate and willing to assist to get his glasses repaired. On behalf of our father, we appreciated the care from all.

I have been going to Basden Eyecare for several years and even after moving from Auburn, traveled…read more1.5 hours back to Auburn to get my exam. After receiving my exam from Dr. Rob Pate who I would recommend, I was told by the staff that my insurance was no longer in network since the practice had been sold to a larger corporation. I asked that they work with me on the charge as it seemed wrong to charge me the full amount since the practice is still showing in network on my insurance company's website. I was basically told by the billing person, sorry, pay the bill. Brett Basden built this practice by building the trust of the people of Auburn, including me, my father-in-law, mother-in-law, and the rest of my family. Now that trust has been sold to the highest bidder and I don't believe this is the way Dr. Basden or Dr. Pate want to do business. Unfortunately, it seems that they don't mind losing a patient over an $115 bill. What a shame. I will not be back.

a Big shoutout to Annie! She saved our vacation by going the extra mile. We needed a prescription…read morefor an emergency glasses replacement while out of town. Although, it's not always normal to find a script, she searched until she finally found it. That's old Walmart customer service, I'm not sure it exists many places any longer. Thank you Annie. Because she took the time to look, we had the script, saved $100 and time for an exam and had our new pair within an hour at an express store.

Horrible shop! The owner is not friendly and he is very greed! All he wants is your money and…read morenothing else! They will rip you off in heart beat! I have been a student here for four years and have told everyone how awful this store and I will never step back into small 2x2 room they call a shop.

From the owner: The best sunglass shop in Auburn…read more Beachfitters has a huge selection of Costa del Mar, Ray Ban, Oakley, Maui Jim, Suncloud, and MORE. Beachfitters is your one stop shop for sunglasses. We can repair many common problems your sunglasses might encounter as well as order hard-to-find and custom frames.

We went to get our prescription filled here young lady was nice had a sense of humor and seemed…read morevery helpful. Unfortunately when our glasses came in we could see crap out of them due to the prescription be off a bit so we went back in and the manager had no problem we took our measurements and got us new lenses.

Cancelled appointment 4 minutes before scheduled time. Online offered to reschedule next week but…read morein person couldn't be scheduled for two. Ridiculous. Very small selection of glasses and limited name brands. Not recommended.

Staff was very professional & very knowledgeable. From the moment i walked in the door i was…read moregreeted kindly and was brought back incredibly quick. The exam was very thorough & i was very pleased with the care from Dr Daniel about the general health of my eyes. After my exam i was helped with my frame selection to pick the best frame for me. Daniel Eye Care had a very wide variety of frames & im pretty sure it would come easy for anyone to be able to choose something from this office. I will be returning next year for my annual exam!!

Take your prescription and go!!!!…read more I would like to address some concerns regarding the experience my son had at your practice. While we appreciate the services provided, we found the pricing for frames to be considerably high. Additionally, we were not made aware of your refund policy concerning adjustments made shortly after purchase. Within in minutes of making our purchase we tried to get a refund and even asked that the claim to the insurance not be remitted. We have the time stamps of the purchase and the call. Emily even said that she was not sure if the claim had been remitted at the time of my call, yet Michelle refused to offer the refund. It is insurance and claims have the ability to be adjusted and cancelled. This office chooses not to... And on what Emily said, because of the trauma that the office received from some consumers not liking their frames once received, the refuse to allow consumers to get refunds or make adjustments, a benefit that most vision centers offer to consumers... lencrafters, Sams club, walmart, Costco.... and many more allow this option..... GO TO AN OPTOMETRY OFFICE THAT ALLOWS YOU TO LIKE THE WAY THAT YOU LOOK IN YOUR FRAME. That understands that consumers do have the same level of health literacy that a healthcare provider has. There are many offices that will allow you to make adjustments or provide you other options that are not at your expense. I noticed that my son paid significantly more than what he could have found by exploring other retail or online options. In today's economic climate, it would be beneficial for healthcare providers to assist consumers in saving money. Not spending unnecessarily. Unfortunately, we feel that the optician could have provided clearer information about the financial implications of exceeding the insurance coverage limit. The frame is the way the doctors office makes their money!! I work in healthcare so I am aware of this. Most consumers do not know or understand that this is the business plan of the optometry office. Furthermore, we were unaware that the office does not stock lower-cost options that would be covered by insurance. ... They don't even stock the the items that are covered under our benefit. This oversight led to my son purchasing a more expensive frame without fully understanding his options. I appreciate your attention to these matters and hope for improved communication for your patients in the future. Patient should know that there are vision centers and optician offices with healthcare providers who care about them more than a policy.

Steven was very nice. He was so helpful, nice. He also explains all about each sunglass. This is so…read morewonderful to be at a place where the employee answers all your questions

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Auburn Sunglass Hut at 1627 Opelika Rd to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.