Atrocious. In "Gold Grass" we were so crammed in it was ridiculous. I saw 4 people leave (from 2 groups) because they were so disgusted by the service. From my seat I heard 8 people complain to staff of how squished in we were, and how people who had not paid for premium seating had significantly better seating than those who paid that premium. I had a man's foot next to my head the whole night (his big toe nail stabbed my cheek at one time when I leant over suddenly to reach for my can of drink), his partner kicked my beanbag 3 times during the movie. My shoe kicked the bag of the lady sitting in front of me twice, and I stepped on at least 3 bags whilst getting up once during the movie to go to the toilet. My partner kicked her more than once. We we positioned so close to other people that there were constant complaints to the group of us (nearly all of us we in pairs, but we were so close I call it a 'group') of feeling like 'sardines', 'cattle on a boat', 'illegal immigrants from asia' and my personal favourite, that were were in a 'gold grass gorgy'; because we were lying down for a romantic evening with so many other people. There was literally no room between the small beanbags - I struggled to push my adjoining beanbag across to find space to put my can of drink - and I was lucky - the beanbag next to me was empty. There was a space no larger than 30 cm between the approx 1.2m beanbags, in which my standard backpack would not fit into. I should also mention the "premium viewing location" we were promised; it was far from premium. When you go to a cinema, what would you call a premium viewing location? Pretty much bang smack in the middle, correct? Maybe towards the back a tad? Well no... the whole Gold Grass area was off to the left, and those sitting on the left side of gold grass had a tree between them and the screen. Thankfully my partner and I were sitting right in the middle of gold grass, so we didn't have trees in the way. Many people were asked to move further around (after they had been waiting for the movie, in their beanbag, for over an hour and a half - from their "reserved seats") to allow room for further patrons. The video picture quality was quite good, and the screen was large. Even from right at the back of the audience the screen was quite watchable. The screen moved a tad in the wind, but it was minor (so minor my partner did not notice it), and quite reasonable for an outdoor cinema. The sound quality was ok - volume levels were good, however there were some latency issues causing a minor echo. During music this was a bit difficult to listen to, but during speech it was quite alight to listen to. You could comfortably hear the movie throughout the whole area. The food was good, though quite expensive (as is to be expected at this sort of event). The packaging for the food was just a paper box and plastic cups, which did not really suit the price range ($15 for 3 dips, olives and a yummy roll thing). A slightly nicer container (perhaps clear plastic, and a serviette) would make the prices more reasonable - $2 or so dollars less and I would have been happy with the purchase. There was one other alternative with the food which was 1 soft and one hard cheese with some biscuits (also $15), but I did not have this so cannot comment. I did not purchase any drinks so I cannot comment on the variety or pricing of these. I will not go to Moonlight Cinemas Gold Grass ever again. The general admission, whilst a little bit expensive for my liking for such a large screening, did seem reasonable. The "Gold Grass" was simply atrocious. Do not EVER go to Gold Grass, and only go to the general admission if you are given free tickets - don't buy them yourself. If I were given Gold Grass tickets in future, I would throw them away; I suggest you do the same. read more