great service !!!! Will definitely be back every couple of weeks with all our vehicles. They look…read morelike they just came off the showroom floor. Thanks again to everyone there and they make you feel like family.

Best car wash in town. I don't like automatic car washes. I prefer a human wash my car and JD's…read moreis the one I have been going to for nearly 3 years. Never had an issue with any damage and his staff do great work. Don't forget to tip!

Really great customer service and completed all the work quickly and with great quality!! I'm not…read moreone to leave reviews but would highly recommend bringing your car here!

Work in a timely fashion. Communicates issues with diagnosis well. Prices are reasonable. Great…read moreCustomer service.

Very bad business skills. Doesn't do what he says he will do. My son and I have been asking him for…read morea few weeks now for the receipt for the battery he supposedly bought new, but won't meet up with us to give it to us. He always has an excuse or like I said, ghost you! Told my son he could fix the car but lied and didn't tell us the major cause of it. He seems to only know how to do the easier things but when it come to something major he just ghost you and won't return calls. Don't do business with him. You'll regret it!

GREAT service! 10/10! Service is impeccable, prices are fair, service quality is on point…read more Definitely would recommend!

They take really good care of their customers I am new to best auto shop they make you feel like…read moreyou have been a customer forever the two Hispanic gentleman are awesome very friendly very helpful reasonable and understanding thank God for them The gentleman and the blues is the owner of innovation auto mechanics shop located in Phenix City Alabama on Crawford Road he also has a tire shop located on Highway 431 which is next to him and his wife Hispanic supermarket also located on Highway 431 May God bless these guys their families and everyone they impact they were truly awesome they made a major impact on me for today I got up feeling bad and mad and upset about my vehicle but they took good care of me and my vehicle I just want to say thank God for them and their family continue to do great business guys because you guys are awesome we need more people like them in the world

DO NOT BRING YOUR CAR TO THIS SHOP. I was told my car would be ready 6 times and every time it was…read morea different story on why it was not ready. Remember the flat tire trick? when your late for work, well they did that to me 3 good times and not ready again lol. I think they need someone there who can work and know what there doing. the first time they told me 3 months then not ready. Dropped it off in Feb it's June now and no car I gave him till may in Feb but he said it will be ready before then but not. it;s Juneteen no car. I have missed 3 car shows and car still not ready.His name is Alex. But the biggest problem I think was that I trusted him as his word but he has let me down every time. and I paid them as they asked, up front. DO NOT PAY THEM UP FRONT, NO MONEY.I should have known that but I had trust in him but knot so him to me.

Great staff, perfect attention to details, they did a great job. This company Very customer friendlyread more

Great service and prices. Friendly staff. My car looked brand new when they were done cleaning.read more

You want your vehicle clean and not faint of heart...this is your place. The location may scare…read moresome but you should get over it. I've been coming here since the first time I was stationed in the area. A friend turned me on to this place because you couldn't beat the price. They do a great job! It also like being in the Barbershop / Beauty shop movie...the characters are here that will make the time go quickly! You will see them work on a hooptee to a Benz and all look fine when done. You may need to bring some tissue to wipe the tears from your eyes from laughter. Only draw back is the sitting area on inclement weather days but hey nothing is perfect. I suggest you give them a try once you will not regret it!

Great car wash! The staff was friendly, the process was quick, and my car came out spotless. Tires…read morewere shiny, interior looked fresh, and I didn't feel rushed at all. Definitely worth the price -- I'll be back.

The best tint shop in the world will travel from anywhere to get it done here. Have went multiple…read moretimes and will be getting my new truck done by him and always recommend him for tint to anyone.

Excellent service! Rivertown Collision will always get my business! Friendly staff & quick…read moreturnaround. Highly recommend!

Decent paint and body work. Plastic trim improperly installed on the bumper so I corrected it…read moremyself. Incorrect bug deflector installed on the front edge of the hood leaving large gaps under it allowing trash and debris to become lodged between it and the freshly painted hood. Per their contract, no aftermarket part that causes damage to the vehicle is covered by their warranty. They installed the wrong part. Their collision representative has zero follow-up skills at all and has yet to reach back out to me in over a month after saying he was ordering the correct part. He also mentioned that the part they ordered for the next replacement and the incorrect one that was installed are the same part number but the unit they installed does not line up with the contours of the hood and they removed the dealership installed unit that did, so clearly they are not the same. I'm not surprised because when my wife's Buick went to their shop, the driver's door would not close without clunking a hitting the strike and there was paint overspray on the windshield and driver's door glass. When she went to pick it up after receiving demands to return the rental car, the door was the same way it was the day before and overspray still on the glass. I went ahead and fixed them myself since I'm a technician. Now the tire pressure sensor has failed on the wheel they replaced, so I'll end up dealing with that myself too. I spoke with a number of other people, including relatives and they have all had less than stellar things to say about their experience with Rivertown Collision center, so after quite a number of discussions, we have all decided not to take our vehicles there for any further repairs. I'll personally be going back to Frank's Collision Center where they have always been willing to take care of any issues I had promptly. I'd rather have the hassle of taking it to one place for an estimate, then getting the insurance company approval, then driving or towing it across town to have it done right the first time and not have to call and ask questions about when this repair job that has been awaiting completion for months now will be completed. I am a cancer patient and I work as many hours a week as I can to provide for my family while trying to make it to and through treatments. I don't have time or desire to deal with this.