Outstanding service ! Like-able intelligent, and knowledgeable. Dave and his excellent staff…read morere-powered my 1981 Lund Tyee 53. With a merc 115 plus's all new controls and steering. He even replaced my bilge pump. This guy really knows his stuff. He made great recommendations and didn't try to hoodwink me. I felt he charged Very reasonable cost for everything he do for me. I highly recommend him for your re-power. When the time comes I'm going back for a new fuel tank. (Planned maybe later this next winter? We'll see. (Time wise getting it fit in, my schedule.

It was a horrible start to a Sturgeon trip at the launch this morning when the trim would not go up…read moreon my 2020 Pro XS. we made the decision to troubleshoot to no avail and we decided to hit up the local marina's and service centers. we stopped at 3 in the area and nobody was willing to help me(all Mercury Service dealers) and 1 in Suamico and he at least came out and looked. I finally decided to call Mr. Marine back and the only and only King of all Motors/Customer Service , Dave answered. Now Dave has worked on my previous boat, Motor and trailer and always been happy with him and team. This was the newer boat that Dave has not seen yet. Well after speaking with Dave OTP, he asked a few troubleshooting questions and first thought he could not help, but then again asked a few clarifying questions and said" You know what , bring it over here and I will take a quick look". I did just that and Dave immediately came out which he didn't have to do. After a few more questions and troubleshooting, Dave fixed my issue and schooled me on the problem, WHICH was my ignorance. And guess what, on my way back to the lake. I cant tell you how I felt, But Dave once again proved to me there are people in the world that still care about customer service and the customer. You still get my business!! Thanks, I owe you!! Jeff Dunn-FDL

I recently brought my boat in to have the bunks replaced on my trailer and asked for any other…read moreissues with the trailer to addressed. I dropped my boat off on Monday and picked it up on Friday giving them the week to fix all issues with the expectation that all issues would be fixed. When I picked my boat up, they replaced the bunks, but simply listed other issues (bearings leaking grease, tires low on tread, guide on broken) rather than fixing them? Odd, but I figured I'd survive. They charged me $518 to replace two bunks... $384 in labor, seems a bit steep, but I figured it'd be done well and should last at least a few years. Two trips after the bunks were replaced the carpet had worn through on the bunks. I messaged Aaron who asked me to send a photo. I sent the photo and he told me that I likely "dry loaded" the boat which caused the issue. I told him that wasn't the case, and asked if I should expect the carpet to only last two trips? Regardless of how it's loaded I can't imagine this should take place with brand new carpet. To me it appears the bunks should be angled differently as the carpet is wearing on the top edge on both sides. Aaron has since not responded to my messages. I personally would not bring my boat here again. The carpet itself was listed at $30, so rather than taking a $30 hit and replacing it, I've been ghosted. I would recommend going elsewhere.. Every other place in the city was too busy to fit me in, but if I were you I'd wait an extra week or two to get your service done correctly.

In one word, RUN. There are many other places to get your boat repaired in Oshkosh, please do so…read more brought My boat in for a miss fire in spring they found that my fuel filter was never changed. Also suggested I do a tune up. $1800 later. Boat ran fine all summer. Went in to winterize this fall and they suggested I do a tune up ? had the Platinum winterization package, what a joke. suggested I pull the motor and do preventative maintenance (boat has 340hrs). when I said no they wanted an Additional $300 to put the drive back on, why isn't that part of the Platinum pkg? when I picked up the boat they left tools in the engine bay. I checked the oil and I question if they ever changed the oil as it was dirty and it looked old. I'm sick over the fact that I paid another $1800 for winterization and an impeller change. Cross my fingers in spring if the boat will run

The place I usually take my boat wasn't able to look at it for at least 3 weeks so I went to Kettle…read moreMaine to see if they would look at it. What a great experience! They are friendly & took care of the problem right away. I sure hope they are a permanent fixture in Jackson because as long as they are here, they have my business. A welcome addition to the Jackson area, give them a try.

I've been to Kettle Marine on a few occasions to ask questions about my boat and motor. I've also…read morebeen there to purchase a few maintenance items for my boat. Every experience has always been great! They are super friendly, always knowledgeable, and super kind. Even today I ran my boat up there to ask a few simple questions. Even though it's wintering season and I know they are super busy, they made time to take a quick look at my boat and answer my questions. Great dealership, great people!

Good people to work with. Only complaint I bought a used boat and the accessories (anchor life…read morejackets dock lines bumpers) were stripped off it. Make sure you include these things in the deal.

Storing your boat is easy. Text an hour before you want to leave and they have it in the water and…read morefueled up ready to go. Super friendly. Great Staff