I was really taken care of at this office. Dr Billy is very capable and kind. Staff members are…read moreable to help on the phone and in person on all questions and concerns. I have recommended him to family members and they are pleased, as well. It was a great experience and I had four successful implants!

If you want to be treated like a dog, then go here. I almost died leaving their office. They are…read morethe most rude, crude, disrespectful, uncivil and unmannerly bunch of people I have ever dealt with at a Surgeons office. They made me leave so quick that I was shaking and nervous, I had no one with me, I have a bad heart and the gauze they shoved in my mouth was so full of blood that I looked like I was in a car accident. The gauze was hanging from the inside of my mouth because that's they way they shoved it in because my mouth was numb from the nova cane so I couldn't really feel it & didn't have a mirror to see where it was because I would have fixed it so it looked much better than what they did. They gave me prescriptions when I left and I belong to a mail order. When I sent the prescriptions in to get filled, the one CRUDE girl in the office cancelled my pain pill prescription because they didn't tell me that it was for local pharmacy only. Well that was never told to me so how would I have known that. And then, when my prescription was going to get filled, the office wouldn't let the pain pill get mailed to me, but they never called me to tell me that. I waited 3 weeks and still to this day have no pain pill in my hand. I had so much pain in my jaw it was unbearable. I have been quarantined & I have a bad heart, so therefore I have all my prescriptions mailed to me. They should have told me about being by pharmacy only. By the time they pushed me out of that office with blood all in and around my mouth, I would have hemorrhaged to death trying to drive to any local pharmacy. They have NO BEDSIDE MANNER, the Doctor treats you like your just a number not a patient. They wanted me to sign papers right after the extraction when your dizzy, lightheaded, nervous, shaking and bleeding and I told that woman in blue scrubs, "oh no, I'm not signing that right now under this nova cane and I don't know what that even says I don't have my glasses on to read that." So I waited until I could put my glasses on then I asked her what that paper was for before I sign anything. Everything in that office is rush, rush, rush, and I almost wound up in the Hospital because of them treating me the way they did. I would never in MY LIFE RECOMMEND ANYBODY TO GO TO THIS ORAL PLACE, THESE PEOPLE ARE RUTHLESS, AND DON'T GIVE A DAMN ABOUT WHAT HAPPENS TO YOU. It felt like I was in a SLAUGHTER HOUSE.

Dr. C. Wagley and Dr. Billy have treated me, my child and my husband. They are both extremely…read morecaring and calming during procedures. I have confidently recommended Dr. Wagley to a friend that is fearful of dental work. She had a good experience, too! They definitely put the patient first!

This place is a fraud. As another reviewer said, they want paid upfront in full. in my case they…read morealso refused to contact my insurance to confirm what was covered so that I knew before hand what my cost would be. Fortunately I did not use this place to have anything done. I did contact my insurance carrier and report their actions. For anybody being referred to this place, find another place because these people are a joke.

Most dishonest, money hungry group of people on the planet…read more They are ABSOLUTELY obsessed with giving you x-rays, whether needed or not. The first words out of their mouths at EVERY visit are "You need a new x-ray!!! You can get an x-ray on Monday and then come back Tuesday, and they will tell you that a new x-ray is needed before further treatment. One time the office manager said that my current x-rays were acceptable, but then the hygienist told me I needed a new one. It is a scam to build up your fee. It costs you about an extra $300 but costs them basically nothing to perform the x-ray. Pure profit to them.

My appointment was at 3:30, and I didn't get in the chair until 4:15. It felt like I was on an…read moreassembly line, like they were trying to get done as quickly as possible, because they quadruple booked the appointment. That is how people are treated when all a company cares about is money.

Do not give them any money!!! The office owes me money due to them overcharging me. I have been…read moretrying to get it back since September. Every time I call, I speak with someone different and no one ever has any answers other than they will look into it and call me back and they never do. They refuse to give out info on how to contact the central office. They say there is no public phone number or email address. Beware folks!

I trusted this dentist but it seems his main goal was to "quiet me down" rather than actually…read moreaddress my issues. Yes, I'm sure I was annoying to deal with but I was scared! As many people are with dentists. Now I am having to pay for more extensive work to be done that should've been addressed years ago. If you just need a cleaning, the hygienists were fine but do not go here if you are concerned with tooth pain.

I called Aspen Dental a couple months ago for a cleaning and xrays and to get a loose tooth…read moreexamined. No cleaning. More xrays that I've never had any place else. They examined each tooth and gave me an estimate for $5000.00. I went and git the tooth pulled. Then a couple days ago a filling fell out and they said the wouldn't fill it until I got a hygiene cleaning for a $1000.00 before they would fix the filling. They tell you the xrays are free but that's nothing but an incentive to make money. Also I had a cleaning 7 months before at my regular dentist. I've never had dentists tell me they wouldn't fix a filling. This is a big money business. If you don't have the money to pay their exorbitant bills, don't go!!!

I would put negative stars if I could. I went to get a bridge reglued as my dog knocked it out…read more They were completely aware of why I was there. They started taking all kinds of x-rays and I questioned why and I was told that the Dentist would not see me without a complete set of x-rays. I told them I had recently had x-rays taken at another facility and I could have them sent, but was told they had to have their own. When the Doctor came in he wanted to do more xray. I refused and he explained that a tooth had been broken when the bridge came out and he wanted to do a more advanced exam. I asked him to please just reglue the bridge in. He did with the understanding that he would not guarantee anything once I walked out the door. It lasted less than a week, cost $168 and today I received a bill for another $138 for a panoramic x-ray. What a scam. I am extremely upset. Over $300 to reglued a bridge that lasted less then a week. I will never set foot in an Aspen Dental again and will tell everyone of my experience.