First off I want to think Unhooked for giving me the opportunity, and a chance to change my life…read moreduring my addiction. The work starts inside with in you. There's a time in your life where you feel defeated and you have to make a change and you have the choice to make a life difference for yourself. Every person that walks into Unhooked as a Client has a decision to make, weather to reclaim there life or not. As a Client, Unhooked gave me a sense of calm and genuine care, I felt at ease. Staff was professional, compassionate, and dedicated to helping each individual, as they are today. Life Changing Experience at Unhooked Recovery. Thank you Unhooked for giving me my life Back!! I'm for ever Grateful!!! Jamie Valadez

When I came into visit they really didn't tell you anything other than to just sign in, I was…read moreshowing my family member some photos and on a phone call but then they had there supervisor interrupted our session and said we couldn't have phones and outside food, but like I said we weren't notified even though they saw me brought it inside. ‍‍

Great caring staff who take their time to ensure that you are getting the care and treatment that…read moreyou need. Group and individual therapy sessions provide different perspectives and opportunities to learn and grow.

I went to Legacy at the end of 2024. I had done extensive research and read their website from top…read moreto bottom, trying to choose the correct location for treatment. One thing that keeps me from giving them only one star was that the vast majority of the people who worked there did truly care about the clients. However, the website was extremely misleading. According to the website, their clinical director was a nationally recognized expert on trauma. Another clinician was also lauded for her many therapeutic successes. However, upon arrival, neither of those therapists even worked there anymore. And, just during the four weeks that I was there, they went through three different clinical therapists. Although their website boasted of a "robust therapeutic team," there were only 10 hours a week of group therapy led by a licensed therapist. The rest of the groups were mostly led by mental health techs. The techs did their absolute best, and I don't fault them. However, they are not qualified to be leading therapy groups. Their website featured two psychiatrists, but I only saw one of them one time over a zoom call. Other than that, medications were managed by a nurse practitioner, who we only saw via telehealth. Additionally, although individualized treatment was advertised on the website, each client had the exact same assignments to do, and everyone attended the exact same groups. The only individualization was in individual therapy, of which I had a total of about 8 hours the entire time I was there. Additionally, the next-door neighbor, apparently did not like living next to a dual diagnosis mental health treatment center, and regularly harassed some of the clients, including me. As someone already dealing with trauma, that exacerbated some symptoms. There was also a definite lack of professionalism among some of the staff member. One staff member used the word, "retarded" several times, and another came to work smelling of marijuana. She later had a screaming fight with someone on the phone in the middle of the night, waking up several clients. She was let go, but it made me feel concerned about their hiring practices. There is clearly a lot of employee turnover at this center. One of the most egregious problems I encountered at Legacy was that my primary counselor made several HIPPA violations, sharing my personal, clinical information with someone that they were not authorized to share with. Additionally, although many therapy modalities are mentioned on the website, a great deal of therapy was through worksheets from therapistaid.com and some were clearly AI generated as well. Watching YouTube videos was also very common in group therapy. Another serious issue was that they sent me home without all of my medicine. They also changed one of my medicines, but didn't give me a new prescription or contact my home psychiatrist to let her know that the prescription had changed. In fact, they did not coordinate with any of my outpatient providers at all. They also misdiagnosed me. One thing that the program did well was create a close environment among the clients. It was a cohesive and caring group of people, and we truly enjoyed each other's company. Shea and Angel were both amazing, caring, and compassionate people, and I was grateful for their kindness and support. I do believe that Legacy is a better choice for people dealing with substance abuse than those dealing with primary mental health.

Blair Williams shares his talents to create a joyous enviornment filled with music, singing,…read moreconversation, and laughter. Blair uses the connections he makes with residents to continually improve their experience and enrich their their lives! Blair Williams is simply amazing and strives to being happiness to everyone!

I regularly visit my grandmother, whom I affectionately call Nana Baby Cakes, at this facility, and…read moreone of the absolute highlights of our visits is seeing Blair Williams. Blair is one of the most loving, caring, and genuinely fun people I have ever met. Every time I visit, I see Blair going above and beyond to make the residents happy and engaged. I've personally seen him singing, creating art, organizing games and activities, and helping make birthdays and other celebrations special. He has such a natural ability to bring energy and happiness into the room, and it's obvious that he truly cares about the people he works with. I actually plan some of my visits around when I know Blair will be there because I know Nana Baby Cakes and I are going to have a more fun and memorable time. Blair is an incredible asset to this facility, and I hope the management recognizes how much of a positive difference he makes in the lives of the residents and their families. Thank you, Blair, for everything you do!

Wayfinder Psychiatry is fantastic. The practice is warm and welcoming, with staff who are genuinely…read morefriendly and make you feel comfortable right away. They're incredibly responsive--calls and emails are answered quickly, and scheduling is a breeze. Marcus Daniels, the Psychiatric Nurse Practitioner, is friendly, genuine and very thorough . He listens carefully, asks the right questions, and creates well-rounded treatment plans that cover medication, therapy, and other needs like ADHD testing. His expertise and approachable demeanor make every visit productive. I highly recommend Wayfinder for anyone seeking prompt, compassionate, and comprehensive psychiatric care.

I've been going to Wayfinder for about 6 months and have met with both Lisa and Aubrey for…read moremedication management and therapy, respectively. They are both incredibly caring, kind, and made me feel comfortable, which was very important to me as a first-time mental health help-seeker in my 70s. They ask the right questions and my appointments with them felt collaborative and supportive, not cold and clinical like other providers sometimes feel. I was also very pleased with the other office staff, including the office manager, Jen, who even got my insurance to backpay an appointment after my provider became in-network with my insurance company, sending the refunded payment back to me, which was a nice surprise! Overall, if you are looking for a supportive and caring team of professionals, I can't recommend Wayfinder enough.