This facility has very caring staff members that treat you like you are a loved family member. They…read moreprovide you with exactly what you need to be as comfortable as possible in your time of healing and they attend to you without making you wait and the place is very clean and safe and beautiful!

Where do I start! Some of the most unprofessional staff I have ever dealt with,Jeff mocked me and…read moremade fun of me while he thought I was on hold bc I was asking how my boyfriend was after having to be taken to the hospital bc they were not equipped to care for someone detoxing. His medicines given were not being recorded. His blood pressure was not being recorded. There was actual patients in the class teaching classes classes were being canceled daily. A particular staff member named Aubrey witnessed a fraternization relationship between to patients and there was no penalties that happened. November 28, 2024.

After finishing a CPR/First Aid course nearby, we talked about the importance of NARCAN. We learned…read morethat Valle Del Sol carries it in a vending machine style for free. The staff greeted me and were quick to assist. When I mentioned my request, I realized the machine was right behind me, and just like that, I was set. I've always had an Epi Pen and a few other things for the "just in case moments". Having another life-saving medication to help someone who may have overdosed is equally important!!!

I've been visiting this office for years. As of lately they have Terrible patient service. Really…read morePoor communication. Nobody is ever on the same page. You can't ever get an appointment anymore. A ton of rescheduling and lack of follow ups. May look into other providers.

Well thats what happens when your judgemental, money hungry and perform insurance fraud. I dont…read moreknow what you expect. 110% hahahaha.... so have you responded to the boards letter yet... 110% lol more like -110%. When i cant bill my insurance bc you created fraud with your former employer its hard to trust providers such as yourself when bcbs wont even accept you. Hopefully you will take one good look at yourself, respond to your osteopathic board and take responsibility for your actions, but i doubt it. Stay far away from this office and his tacky policies. Bait and switch, wife and doctor anf bringing in babies. How professional Terrible office and staff. Left me and my husband without an appointment after we showed up due to a change in their policies. This is a money driven office and will cancel your appointment and not tell you about any changes or copay until after you show up and waste your time. His wife is his manager and scheduler and is very inconsistent she can't even remember how much my co-pay is or how to schedule her appointments half the time. And the receptionist that's been seeing you month after month for about six months will act like she doesn't even know whats going on when she's the one that collected every appointment. I guess it's time for a complaint with the Arizona board. heidi their nurse just informed me that they dont have access to my transaction records and cant release my records without additional information when its their system. Lol. Hav

Dr Jackson is the most amazing, caring, personable doctor, in this field, that I've ever met. I…read moredefinitely recommend him over anyone else. He is the only doctor I've ever met who is truly empathetic about what I'm going through and what I have to deal with. Unfortunately, he doesn't take insurance. But, he is worth every penny!!

There are both good and bad medical professionals at this facility. The key is to find a decent…read morecase manager who will find you a good PCP. That helped me a lot. I had some decent therapists. Until I decided to accept a therapist who was conservative. This woman not only told me to "pull myself up by my bootstraps" (I can get that kind of opinion out there in the real world). It does not help people, IMO. This same therapist also convinced me to participate in her group therapy. Well, it turns out, that the therapists were offered a $1,000 per month bonus from Bayless if they had so many billable hours. Boy, did I feel like a number in her $12,000 per year bonus. How do I know this? The therapist told us in the group therapy! She thought an awful lot of herself. How do I know this? She told us! Also, when I was designated SMI, Bayless dropped me. This Integrated Clinic does not accept SMI patients. Doesn't the whole idea of integrated care, include mental health?

I would like to recognize Mark's credibility and professionalism at Bayless…read more He is the one who recognized my TBI instantaneously. I recall looking at him like he is a medical genius. TBI patients tend to downplay symptoms due to previous trauma. If you have a TBI history, or PTSD, amongst other issues, please do not hesitate to book an appointment with him - Mark can help you. With brain trauma, arriving to appointments prepared, retaining the information without an interpreter, and comprehending what they are trying to explain to me in live time is difficult. I struggle daily as to why my progress in the health field takes longer. His extensive medical experience in the trauma field and mental health background outshines providers who may be unfamiliar with TBIs. Although they may appear "invisible," the impact on a patient can go unnoticed. I feel Mark Williams deserves acknowledgment that treating a TBI patient takes hands-on experience and expertise, patience, and dedication which he holds. Thank you so much!:)

The most unprofessional caregiver I've ever not seen!…read more I showed up for my appointment, but she didn't!! Pathetic!!