So far, so good. Today is Water Park Wednesday - (one-on-one with a counselor) and her 2nd day…read more Yesterday was free for evaluation. She was introduced to other dogs one at a time (female first then male) then into the general play area. She had a bath and a blueberry facial! Came home exhausted. Had a nap then came out to socialize with the family for a little while before an early bed. When I took her back this morning, she hesitated at the door but then went in. Staff is friendly and really seems to care about the animals. I am able to monitor her play on the web cams during the day. I think she'll be very happy there. Thanks Michael and Anna for a great 1st day.

Everyone was so sweet to my girl. I really appreciate the transparency from the staff and the…read moreability to watch my pup during the day. The owner was very helpful and you can tell he really takes pride in his business. I appreciate him making an effort to talk with me. I do feel that their setup provides a safe environment for all the pets. I was impressed at the level of training they require for their staff. Everything was clean.

Absolutely LOVE this office. So blessed I chose them. My girlfriends animals are patients at…read moreanother vet here in Montgomery, and that vet's office does not run 1/10 as smoothly as Taylor Crossing. Very rarely do I wait more than a few minutes before getting into a room, and the doctors are all great! Their staff is excellent; they are always upbeat and glad to see you and your animals. I also use their boarding facilities for my kitties. I almost feel safer leaving them with the TC staff than leaving them with trusted friends or family. I know that when I leave town, loving people are giving my animals love and attention during my absence. What a great feeling. These guys run a well oiled machine with all the right parts. If only all businesses could run this way....

I'm making this post on the behalf of my sister. If your pets has Taylor Crossing as their…read moreestablished vet, I would reconsider. I have had 2 incidents with them and they're not good ones. Back in July, 2 of my dogs were boarded for about 6 days. When I picked them up, I had noticed there was blood on the floor in the lobby, but didn't think anything of it. We went back home and when I was unloading the dogs in the car, I saw that there was blood all over one of the floor mats. After further inspection, it was one of my dogs. They had clipped the quick and was bleeding while still in the facility. He had a rash that was really bad, had hives, lost the hair behind his ears, and had a double ear infection. I was not told any of this when I picked him up, but you can physically see it. He's never been back. On Monday, my sisters cat was showing some pretty disturbing signs. She wasn't eating, drinking, using the bathroom, balance issues, or had any energy. She was just stiff. She was set to have an appt with them on Friday, just to get shots but I called to see if they could see her then. We went there and they checked out her out. They said it was an upper respiratory infection. They gave her some injections, did some bloodwork, and gave her some medicine. Throughout yesterday, she wasn't getting better, but she wasn't declining. Around 10pm last night, she took a turn for the worst and was rushed to VCA's ER. We then found out that it wasn't an upper respiratory infection, it was something neurological and her eyes were twitching. They kept her overnight to see if they could turn it around. 5 AM this morning, we got a call that she did not make it due to organ failure. The bloodwork showed that. Her liver and kidneys shut down. It was probably something she ingested, but it is unknown on what. I gave them a pass for my boy and took him to somewhere else, but I wasn't expecting them to drop the ball on something like this. My sister's cat was failed terribly. They told us over the phone that they ASSUMED it was an upper respiratory infection because she had one in the past while she was at the humane shelter before she was adopted by my sister. So basically, forget trying to find other causes and just give her all these treatments that cost almost $400 that did nothing. We brought her to the VCA ER and it took them no time to figure out what was going on. It was never an upper respiratory infection. Do better.

Before I even moved to Montgomery people were recommending River Paws to me! While interviewing for…read moremy job I had multiple people tell me about River Paws and said it was the best place to trust to watch your pet, and they haven't been wrong. I can't go to a dog park in town without someone mentioning River Paws, and have yet to hear anything but glowing reviews. I leave my pup here multiple times a week for daycare, and she's also had a bath and has been boarded here. She's a pretty high maintenance dog, but the staff are always accomodating and she seems to love them all as well as her time there. I also can't get over how affordable River Paws is while still having such great service. I've paid double the price (or more) elsewhere and wouldn't prefer them at all to River Paws.

Would of been nice to now about the rate hike up before we checked in not at the end of a stay…read more Been using River Paws awhile, just not a fan of surprise fees, great customer service great employees but they need to communicate rates went up.

This is hands down THE. BEST. vet/daycare/groomer we've taken our pups to. We have 2 shih tzu's…read more(one older and a 2 year old) and a collie/lab rescue (who has serious anxiety issues). They all 3 love going here. Every staff member here treats our girls like their own and throw a fit every time we bring them in. You seriously couldn't ask for a better group to take care of your animals. After our recent boarding, our collie/lab mix (who usually only likes the people she lives with) jumped up and gave the vet tech a hug before we left, so we know they're being taken great care of- it was so sweet(: The vet was great when we had a dental issue with one of our shih tzus, as well as all of their wellness visits. The grooming was amazing as well (which is hard to find with shih tzus). The groomer called and talked to me for about 15-20 minutes to get to know my dogs before she groomed them. If you want to feel like someone loves your fur babies as much as you do, I definitely recommend East Montgomery!!

Title: Extremely Disappointing Experience - Poor Communication and Accountability…read more My dog needed booster shots for canine influenza and Bordetella. However, this facility administered additional vaccinations beyond those boosters, even though this is not my dog's primary veterinary clinic. Due to the lack of clear communication and coordination regarding these additional vaccinations, my dog's primary veterinarian later administered one of the same vaccines again, unaware that it had already been given. When I raised my concerns, the facility stated that they were not responsible. I found their response extremely disappointing. This is not about money. It is about my dog's health, proper communication, and accountability. I do not understand why additional vaccines were administered beyond the boosters my dog needed, without clearly discussing them with me and coordinating with his primary veterinarian. What concerns me even more is how my complaint was handled. I expected a professional explanation and a willingness to address my concerns, but that was not my experience. This was one of the worst experiences I have had with a pet care facility. Based on my experience, I cannot recommend this place, especially when it comes to vaccination decisions, communication, and customer service.

We had been searching for a groomer in Montgomery that had experience grooming Airedales. We…read morefinally found Kim. She did an amazing job on both of our ADTs. Kim knows her stuff and we are so happy with her work. Pricing is great too.

My wife and I took our labradoodle here six times. Six times, we asked them to cut his hair the…read moresame length all around. We paid $70 every time and didn't get the haircut we requested once. They had a chart that had the instructions we repeated six times written down and highlighted. The last three times, we asked them to repeat our simple instructions, "same length all around." After our last visit, I returned my dog to get his tail and ears trimmed to the length we requested. They agreed that his cut did not match the one we requested, so they took him in, trimmed his tail, and walked him back out without trimming his ears. When I asked for them to trim the ears, they said they had no time but would call me back when they did. They never called, so I called them and made an appointment. Then, the day before his appointment, they called to let me know they would charge me for another haircut. I'm giving them two stars because they try hard to be friendly.

Thank you Dr. Snead…read more My cat was in an emergency situation with a UTI on a Saturday morning. I went to my regular vet (routine vacs, etc.) and the vet there examined him and said he would treat him until Monday morning and gave me an itemized estimate of $2,000. I cried because I couldn't afford that amount with the possibility of the bill increasing. I asked the vet to put my cat down. He would not since the UTI was a treatable condition. He stated he would treat my cat or I could get another price. Note it was about 30 minutes until closing and he stated if I wait until Monday to decide my cat's bladder would rupture. I made a few phones calls trying to find another vet before closing at 12. Dr. Snead at Goodwin Vet Clinic took my call and she stayed after closing hours and waited for me to get there to examine him. She treated him (catheters, pain meds, antibiotics) at the clinic for 5 days for $1,000. After I brought him home she called every day to check on him. I took him in for a recheck about a week later and he was much better. Thank you Dr. Snead. A person's true character is shown in a split second decision such as the one Dr. Snead made that day to see my cat. She could have easily left at closing time since my cat wasn't a patient of Goodwin's. Thank you Dr. Snead, Boomer loves you !!!!

The staff at Goodwin Animal Hospital were amazing when it was time to put my sweet 14 year old…read moreYorkie down. They were all so kind and empathetic. They truly made a horrible time in life something that I will remember in a positive light forever. A special thanks to Loraine! She gave me a big hug on my way out and it was so comforting! Thank you!!!

I would recommend Clint to anyone who needs his services. Great guy who 100% knows what he is…read moredoing. Our German Shepherd Lilah would agree too. It is actually amazing watching him work. Rob and Edie Rowsey

Clint worked with our fear-reactive Malinois over the past month and she is far more relaxed, her…read moredemeanor is better, and we are able to go off-leash with her now in public settings, which was never possible before. Before, she was unable to be near other dogs, couldn't let her off leash unless we were completely alone, and constantly worried about her in public. He taught us how to correctly read her and understand her so we could then set her up for success. He used lots of desensitization, counter-conditioning, and reinforcing positive decisions to communicate to her the correct response to things that scared her. We are able to reinforce her trust in us now, and now have gained priceless knowledge for both ourselves and her. She has been able to greatly reduce any anxiety and stress she has and we now have a much stronger bond and can see a visible difference in her. We are thrilled with the work Clint did with her and how he gave her and us the training to allow her to live in a much happier, stress-free, and confident place.

Great Place....CLEAN and the dogs are well cared for. Outside play area...one for big dogs and…read moreanother for smaller dogs. Looked at dog daycare places in both Opelika and Auburn. One they kept the dogs in a kennel all but 1 hour in the morning and one hour in the afternoon. The other as soon as you walked in you were hit with the smell of urine....ugh. They offer grooming, boarding and day care. It's out in the country and you can tell they love animals. Can not recommend this place enough to all pet owners around Lake Martin.

Very pleased with using this pet resort for my 2 Springers for 4th of July week!! They seemed very…read morecomfy here!!! Their grooming is awesome too.!! The groomer Amanda if wonderful !! You can tell she loves the pets !! Thanks for 2 great experiences at the Howlin Moon Pet Resort!!

I have been using Dr. Golden's Services for almost two decades for all of our pets (cats and then…read moredogs). We use them for boarding, day care, grooming, and medical services. They have been consistently friendly, welcoming, professional, and talented. We have never had an issue with them, including with payments, procedures, or pickups. They have been flexible with us when we ended up not being able to pick the puppies up on time, and our dogs are always incredibly eager to visit for boarding and daycare (and happily exhausted when we pick them up)! Everyone knows my husband and I by name, and they love our dogs and are excited to see them when they come in. I cannot more highly recommend them and their business.

Wonderful staff and experience. My cats and dog have been treated here and we have never had a bad…read moreexperience. Also love the doggy daycare.

Am from out of town and found this place on Yelp. Was helping our son move into his new place and…read moretraveled out of state with our 2 dogs. Having them go to doggie daycare was the best idea as we are physically moving furniture and boxes into my son's new home and it would be tough with our dogs at our feet.

I have taken my dog to daycare here for the past 3 months( since I adopted her). The staff is…read morealways friendly. They socialize her with other dogs and give her Medicine if she is on it. She is always excited to go in in the morning. They even show me videos periodicity they have taken of her playing well with the other dogs. I have never had a reason to question she is getting the best care while she is there. They are open until 6pm every week day and the price is cheaper if you pay for 5 days than if you pay by the day. I recently tried the grooming service, I have a Great Pyrenees mix, so grooming is quit a task. Lisa groomed him exactly how I wanted. I will definitely be back!