Prior to my appointment, Rothmans institute e mailed me forms and applications to fill out, in…read moreregards to my background and medical history. It took me two hours to fill all of it out (that part did not bother me) and I sent it in immediately. When I arrived for my appointment, I approached the front desk, only to have the receptionist ask me most of the questions all over again. After about 15 minutes of me standing there in pain (I have a fractured vertebrae) while she was asking me the same questions that I had already answered, I told her that I had already filled out the applications and could she please obtain the information from them. She said "No". She even had the audacity to check the box that says "Non-Hispanic", in regards to my heritage. As I am from a Latin-American country, Spanish was my first language and I only recently became a U.S. Citizen, I was rather annoyed that she would assume that I am "non hispanic", and I pointed out to her, that I am INDEED Hispanic, and if she had bothered to read my admission form (that I had already filled out), she would have known this. Additionally, I was standing right in front of her, so she could have asked me. Dr. Gautam Kothari as well as the X ray technician were both very professional and the Dr. has an excellent bedside manner. He did not talk down to me like many other medical doctors have and this, I found, to be refreshing. Overall, the actual medical care received at Rothman was a good experience for me. It is the receptionist that needs to get it together.

Customer service could seriously use some work at this location. Relocated last year and had to…read morefind a not ortho physician, but will not be back. The older lady at the front desk and the older lady completing x-rays should both be terminated or reeducated on how to talk to others professionally. I witnessed it first hand how they treated a minority saying they do not accept their insurance and again with an unwelcoming tone, and to call their insurance to find in-network providers. I personally would have offered to help contact the insurance company or help them look on the website to email them the list of providers instead of rolling my eyes in annoyance. The tech needs to work on her people skills too. If there's nothing nice to say, she should keep her comments to herself.

Facility is clean and equipment is available for multiple needs for rehab…read more Staff are professional and know their jobs. Therapists are patient and supportive. They actively cheer on clients as they work to improve their mobility. Friendly and fun atmosphere. Times goes fast.

Never called me back. I wanted to meet, review facility and see if we were a match. I guess we are…read morenot.

Just finished my therapy at the Roosevelt Blvd location and want to thank all of the staff for a…read morejob well done. Michael Katkocin was great and really helped me with my recent back injury. I would highly recommend AT1

I have been to many physical therapy places This is the best have been to They give you as much…read moretime as you need no rush A very enthusiastic energetic crew

I came here because my eye got poked. I figured they could do an exam and recommend something. I…read morewaited over an hour for them to be too lazy to even exam me and just turn me away to go to the eye emergency room over an hour away. Very a quick to turn people away at an URGENT CARE.

This particular office is exceptional!! They answer the phones promptly, are able to get you an…read moreappointment in a timely manner, and they are typically on time with little wait the day of appointment. Sometimes they do run a little behind, but generally speaking, they are on time. The place is very clean and well maintained. For me, this location is a little out of the way, but it's worth the drive because of its efficiency. The doctors are experts and deliver extraordinary care and I'm able to communicate in a timely manner in between visits. I am very pleased with the high quality care and professionalism at this location. Highly recommend!!

Rude and unprofessional office staff. I have never experience such behavior. I would imagine the…read moreDr's don't even know how rude his/her staff is. One of the office staff had the audacity to yell at me and then hung the phone up on me. Who does that! The rudest, and most ignorant, unhelpful office staff. Sad!!!!

Dr Lingenfelter is the BEST! Professional, confident and easy to talk to. BUT his staff is NOTHING…read morebut an embarrassment to ALL the doctors! We've stood at the window and watched the receptionist pick the phone up and hang up! Not just once or in one visit! TO GET IN TOUCH WITH his"office assistant" is disastrous, since you have to CONSTANTLY call back several times! She admitted that her job was "shew too much for anyone to handle"! The audacity was when the assistant said "I have 80-100 messages a day, it takes me WEEKS to get to! We've had her call us and swears that we called and left a message....NOT! Great doctors, ALL OF THEM, but to have such a dysfunctional staff embarrassed me for them.

It is absolutely impossible to make or change an appointment by calling the 800 number using my…read morecellphone. There is no way to speak to a live person & that is the only phone number given. The offices are clean and I am happy with my doctor. but now I will have to go in person to the office to change my appointments even after receiving Rothman's text with the link. It is very frustrating and annoying

Just got home from a full hip replacement today. Surgery was yesterday. I was blown away by how…read morewonderful every single person was that helped me along the way, from the men at the front desk to the doctors and nurses! The care was top notch that's for sure! When I met Dr. Purtill for my initial visit a few weeks ago I had a good feeling the minute he walked into the room. He has a great energy and wanted to help me to get back to a better life without the hip pain I have endured for over ten years. So glad I decided to go with Rothman!

Very unprofessional front desk, Dr. kept me waiting for 1 hour, while he examined patients that had…read moreappointments later than mine. When I was asked how I was doing by the Dr. I explained my frustrations having had to wait for 1 hour, his response was "sometimes you just have to wait", after asking why patients after me were seen before me, his response was, "maybe this practice isn't for you, find another Dr. so I walked out. that wasn't my first visit, the first time I was with him I found him arrogant and full of himself, but he came highly recommended, NEVER AGAIN

A big shout out to Dr. Chad Metzger, He is the consummate…read moreprofessional, and takes his work very seriously. He goes out of his way to actively listen to what is going on for a patient and never ceases to do his personal best to bring pain relief in a safe fashion to his Patients. I have visited two of their offices one in Horsham and the one that I go to primarily in Huntingdon Valley. Everyone there is courteous and genuinely shows interest in doing their best to make the best out of a not so great situation. I have never felt as though I was just another number coming through the door, and it is clearly obvious that everyone involved genuinely wants to do their best to help make the pain that is present as bearable as possible, without being too aggressive and turning people into zombies . Dr. Chad Metzger, has been a lifesaver, and I would highly recommend him to anyone to make life much more manageable and in many cases as normal as it can be considering what it's like to live with pain 24/7 I find it, encouraging that his approach is both prudent and conservative and beyond just dispensing medication. Dr. Metzger, is helpful with making recommendations for total health, including mind, body and soul. I cannot speak more highly about him and again would recommend him to anyone with chronic pain.

After a couple of years of pain in my right knee it became excrutiating. After 2 days of being…read moreunable to walk, I decided to see Dr. Pekka Mooar, expecting that he, a surgeon, would recommend surgery, a knee replacement. Instead, he decided to give me a cortisone shot. Within 2 days my knee was 99 per cent better, no problem walking. He said that, at my age (93) I can get 3 such shots per year, if needed. Peter L.

This was an annual checkup appointment. My doctor retired so I had the pleasure of meeting Dr…read more Margi Johnson. She has a great bed side manner. She was genuinely interested in my overall health and went above and beyond to take care of all my needs. It's hard to switch doctors but she made me feel comfortable and I'm glad she's part of this practice. This medical group has always been great about calling me back and getting me in the office ASAP when I'm sick. They have late evening appointments which work great with my schedule. I highly recommend them for anyone who's looking for a general physician in the Northeast!

I would not recommend Dr. Margi Johnson as your primary physician if you suffer from panic attacks…read more I was admitted into the emergency room on 11/3/16 I was prescribed anti anxiety meds and diagnosed with anxiety. I was told to follow up w my primary doctor which I did not have at the time. I scheduled an appointment w Dr. Johnson provided her the ER paperwork n RX bottle she refused to assist me with my panic attacks. She was brief w my medical history and showed lack of concern. I scheduled an appointment with a Psych two weeks later. During that period I suffered massive panic attacks and was completely miserable. The office would not help me and referred me back to the ER. Now I am stuck with a $200 ER bill for a diagnosis that could have been treated by Dr. Johnson and the office. I am disappointed and now in debt with an emergency room I was admitted to twice for the same problem. Thanks Dr. Margi Johnson.