I would not recommend this daycare and here is why. My child began attending this daycare in January. It was mid March (during the COVID19 pandemic) that we ultimately decided she would no longer attend. As anyone in the Katy/Houston and surrounding areas including the state understood the seriousness of this pandemic. The governor even ordered a stay at home order, people were working from home, businesses were shutting down etc.. We had already paid for March. MKUK stated they implemented safety precautions at the day care to include checking for temperature, not allowing parents inside, checking for sick kids, etc... Sounds good right? My child developed a fever and ultimately was diagnosed with strep throat mid March. Which she got from the daycare. When I brought this up to them, they had nothing to say. I told them being that there is a pandemic going on, my child caught strep throat from their daycare, and there is a stay at home order with social distancing, we wanted to keep her home in April or until we know the outcomes. We were not withdrawing her, we just wanted to pause daycare. MKUK without missing a beat, flat out said NO! That if she was not coming in April, we still had to give 30 days notice! I said with a pandemic, you are requiring parents to still give notice? They said yes. You are talking about almost $800 one will pay yet your child will be at home. That let me know they did not care about the children. The fact that she caught strep throat, we paid extra in March to drop her early and pick up late and we only utilized it not even a handful of times yet they were willing to still collect money from parents during such a difficult time was unbelievable. They claimed that they were remaining open for essential workers. Well I'm a clinical therapist for the hospital (essential worker) my husband was working from home, so what sense did it make for us to continue have her in daycare during a time like this? How were they honoring essentials workers like myself who tried to plead with them and they turned a blind eye. I even contacted corporate, spoke to Thomas/Tom who stated he would send an email and get back to me. He never got back to me. I sent another email a month later, nothing. I had so many other issues with this place from them not giving my child cough medicine although they had it with paperwork. They never got back to me why she was never given her medication. We were told that she would progress to the next class after she turned 2. When she turned two, she was in the same class. They claimed she wasn't ready yet nothing in the daily notes detailed any issues. They just wanted to continue charging the higher tuition. I can only imagine how many people were forced to pay for tuition and their child was at home. Then we asked if we gave 30 days notice (their request) and we wanted to cancel it, would we still have to pay a registration fee? The so called administrator said yes! So you are forcing us to give 30 days notice so you won't keep charging us, and if wanted to not keep her home if by a miracle this pandemic ends(obviously it didn't) I basically will still have to pay registration fee (about$200)even if I changed my mind. Makes no sense. So again, you all are really trying to milk parents for everything they have. This is in writing by the way. So if by chance MKUK tries to discredit me by responding, I have correspondence in writing. Not one time did they check up on my child after she got strep. Not one time did they check on if she was coming in April or even May. They do not care. This is my opinion and nothing they will say to change that. When picking any daycare, you ask them how they treated their parents/children during the pandemic. I still get their emails, and May 1st they sent out an email stating that parents should call a day before returning so they can make sure they have adequate staffing. Why? You have already charged parents for the month of May, you should already have adequate staffing on hand. Period. Worse mistake was ever taking my child here. read more