First time to Munras. Have been to the Cass one before without any problems. I was here to get an epidural, which is of course for pain. Everyone there was for pain management. They were all timed on top of each other for the same doctor.
I was told to be there at 11:30 for a 12:15 procedure. So was another woman. After waiting an hour, you can imagine how difficult this is for someone in pain. The entire waiting room is like this. I ask how long will the wait be? She says another hour. Are you kidding me? I leave and tell her to call me.
Coming back after their call an hour later I'm called back and change. I give one of the nurses the key to the locker. Another nurse shows me to pre-op. I wait there for an eternity with the beeping and a splitting headache. The only saving grace in the place was the anesthesiologist, who understood I needed the sound down, asked the nurses why there was no IV put in me, and told me he'd take care of me.
Sadly, the nurse who told him she would do the IV left. I do mean left the building and did not come back. Unbelievable. So, I sat there once again and waited.
By the time anyone showed up my head was ready for an explosion, my back was fried, my neck and shoulders were hurting.
Finally, a Nurse came and apologized for dropping the ball and started the IV. It was messy, although I'm an easy stick.
The anesthesiologist came and gave me something, which helped immediately. Once again, he was the only blessing.
After the procedure I had to ask for water, keep in mind it was 3pm and I had not had anything since the night before.
Here was the clincher, I go to change and they lost my key. Seriously.
Is it even possible to have a group of people this incompetent? This disorganized? Why isn't a nurse prescribed to each patient instead of them running around like chickens idiotically! read more
