Just picked up my Camera and am super happy. The owner is very tentative and explained the process on the clean up and stated that my camera is in great shape for its age. They offer other services as well, passport pictures and have a nice selection of used cameras and lenses. They are super friendly. Will definitely be back! read more

Montclair Center Camera Exchange - Photography Stores & Services Near Me - Montclair, New Jersey

I am cognizant of reviews and the purpose they are helpful or informative. My review for this store is under Informative as I did not use their services. I rushed as I had only a short window before they close on Saturday. Sufficient to say I have many film cameras and all are in working order, I need not to get a repair but service sounded a good idea to me as all are more than 30 years old products. I understand that they had a larger business, now downsized to an upstairs one room office( next to Samba restaurant- you will buzz and they open the door) and this "could be Chinese- American" couple is past retirement, still continuing the business, which is actually fantastic. The lady on counter had an unfriendly but business like demeanor, with one response to any query, " leave the camera and technician will look at it and call you back" I said, there is nothing wrong but if the gentleman or " technician" who was in the side small room could take a look and comment. Same response" leave the camera and technician will look at it and call you back". I was disappointed as I came with a very enthusiastic expectation, since how many times can you find some one who knows about film cameras. the store was unkempt, did not see worthy ware or stuff, seems like they are keeping busy themselves for reasons known to them. I took back all 4 cameras rather than leaving with them. Single camera inspection is $30.00 multiple cameras would be $20.00 per camera. I saw some reviews here which are dated and one review that was from this year, I guess after downsizing. I hope my experience was one off and others who continue to patronize them get fair value of charges in terms of service and satisfaction. I was recommended by another business, which I do not want to name here, but I will tell that business about my experience so as to bring them up to speed. I still had a nice time in this town, I walked around, did some street photography, it seemed like a good old town with thriving economy. Please remember, I did not use any service from this store but my interaction with them could have been better. I would continue to look for a good place and if I come across, I would update it here. read more

If I could give 0 stars I would. I inherited my grandfather's old cannon film camera when he passed away so I took it in to get serviced because I was looking forward to taking it on an upcoming vacation. I have always used a digital Nikon camera so I was not familiar with how to use the cannon film camera. When I brought it in, I was told that I would receive a call before it was serviced so they could address what was wrong with it and I could authorize the repair. I received a call that it was finished so I rushed over to pick it up, both excited but concerned that I never received the call regarding the repaid. Upon arrival, I was charged $300 for adjustments to the camera that I did not authorize and they also took my grandfathers film out of the camera and Did not return or put it back. When I questioned the charges and the missing film I was immediately berated by the owner and his wife saying that I never brought film in. After being completely demoralized and verbally insulted I decided to cut my losses and said thank you and walked out in tears. The owner proceeded to follow me OUT OF THE STORE and continued to scream at me IN PUBLIC stating that he would never take a customers film and that I was making "wrong claims". Mind you, I cannot use the camera myself so there is zero percent chance that I could remove the film on my own. I had wanted a professional to do it so that I did not damage or lose the pictures on the roll. Moral of the story is PLEASE do not give them your business. They took something from me that was completely priceless and that I will never be able to get back. Not to mention they are extremely overpriced and did not even clean the camera! An absolute sin and he and his wife should be ashamed of themselves. A grown man should never speak to a woman or customer that way. read more

Montclair Center Camera Exchange - My lenses after being cleaned - Photography Stores & Services Near Me - Montclair, New Jersey

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Got my headshots here for my passport. Super quick turnaround time and friendly, seamless experience :)

I love coming to Montclair camera exchange! I have an old nikkormat camera, and i.see their eyes light up from behind the counter when I bring it in. They take excellent care with removing the film and developing it. Always a fast turnaround, too! When the strap on my camera case broke I got my replacement for a very reasonable price there. I do wish they developed black and white film, but that is my only gripe. read more

Great place to bring your lens too. They are moving upstairs soon: To bad. The place their in now is sooooo nice.

Got passport photos here today--great service, took several shots to make sure we were happy--they did an excellent job! I highly recommend this over pharmacy photos--better service, better product, done quickly while you wait. We were there and gone in 20 minutes for passport photos for 2. read more

Very helpful Mom and Pop shop. Very nice and friendly. Went here to get our passport pictures taken. The advantage going here is that they even do international passport photo sizes that most chain stores do not. Came back here several times to transfer my wedding VHS tapes to DVD. They were able to do it fairly fast with a reasonable price. Most places do not offer these services anymore. I highly recommend anyone with transfers to come here! read more

I have no idea how this shop stays in business. I've gone in three different times and each time they went out of their way to make me feel unwelcome. They definitely don't want you to interact with them/inquire about anything/purchase any cameras or use any of their services! read more

I bought a camera bag here that they promised would fit my Nikon D200, I was leaving for a trip to Hungary that afternoon. Getting home I tried to put my D200 in the bag - it did not fit. Well, I went on my trip b/c I didn't have to time to return the bag before my flight. Then, I tried to return it a week later saying it wouldn't fit my camera even though they said it would. "No returns, only store credit." they said. Which would be fine, if they didn't charge $20 for a four pack of batteries and $40 for a 2GB unknown Asian language brand CF card which I could get on Amazon for $8. Overall, bad customer service, bad prices, and a poor excuse for a local mom & pop shop. Totally disappointed, will not return and hope that you don't either. read more

Took 5 rolls of already developed APS film from an old ELF camera to get 4"x6" prints and some panoramic prints made for a Christmas gift. The Walgreens photo printers at a few of the local Walgreens were not working, so we thought we'd try this shop. I was doing this for my daughter who was at work and not available to do it. It was Friday afternoon and they said they could have it for her Monday by eleven. I asked if there was a chance they might have it ready sooner and they said they would call if so. Although they would not tell me the price of the prints when I telephoned before I went in, the price was $17.99 for the 4"x 7" panoramic prints and $2.99 for the 4"x6" prints when I actually got there with the film. I thought this was high but did not phone my daughter to ask if it was too much because, as I said, she working, and I knew that she was on a business call and could not be interrupted. So I left the five rolls and an $80 deposit. Within an hour I had told her the cost and she said it was way too much, especially when she had had some developed for much less at Walgreens. We went back immediately, not more than hour after I had left the film there. They were already printing the first roll. We did not ask for our deposit back yet and figured we'd just pay him for the work already done. The man was extremely rude, he did not want to return the rest of the film. He said that we looked like people who just couldn't pay. He said that he did not have to return the deposit, (which we had not yet asked for) and that it was not his fault, (which we had not said that it was). He said that we had a "tone" when we came in to retrieve the film. This was an unpleasant experience. The whole reason that we wanted the film back was that his prices were just so much higher for the exact same work that a Walgreens could do, if we could find one that had a working printer. We do not recommend this shop, the man is nasty. read more