Jeff Garber is your go-to if you have big projects or small projects. He is very friendly and…read moreapproachable. Jeff always returns my calls within 24 hours even if he has a day off. We purchase carpet and vinyl flooring through this location and the material itself is priced well. There have been times where we received less than desirable contract work from installers (which are affiliated with carpet garage but not employed by them). We had a few issues with quality of install and they were corrected within the week for free. One of the most reasonably priced flooring stores in Billings. Have yet to explore Casper, Bozeman for options but I have a feeling transport from either of those towns would either financially negate the switch or put us over budget.

See Bob, he's one of the best salesman I have ever done business with. Knowledgeable and patient…read more For an installer use "BUD'S FLOORING" 406-598-4523. He will work with your schedule and the end result will leave you doing the "Happy Dance".

We wanted to stop for a moment to review Pierce Flooring in Billings, Montana. My husband and I…read morejust moved to Montana, bought a house that needed new carpets, LVP and tile. We started with the carpet because that was the worse of the three. In talking to my mom, who lives here, she suggested we find and support local business' in home refresh. We chose Pierce Flooring. We walked in and was greeted by Jon Knaub. I'm going to be honest; I usually stray away from the salespeople because we've had a few incidences where they follow you at a close distance, not allowing you to enjoy the process of picking our furniture, appliances, etc. That being said, Jon was the total opposite. He asked what we were looking for, directed us and allowed us to take our time and feel right in our pick. He answered our questions in detail and even threw down a few rugs to show us how our pick would look with different wall colors. We made an appointment for Jon to come to our home to take measurements. We then went back in to pay for carpet and upon a second look we ended up choosing a different carpet, which we love. All in all, Jon and the Pierce Flooring family was a joy to work with, straight forward, NO upselling, and allowing us to stroll through their store at our pace without being badgered. It's important to note that we have returned and are now working on choosing an LVP, with Jon as our store contact. Thank you, Pierce Flooring, for welcoming us to Montana and treating us like family.

This place is a joke. They used to be reputable but not anymore. Let's just say I've felt more…read morecomfortable leaving a car dealership than after our flooring/ countertop purchase. Several return visits to fix obvious problems that should have never been left. So all around didn't have a good experience and was just glad for the project to be done so we didn't have to deal with them and their excuses.

Great product and service! Had several large custom rugs cut and the edges bound. They were perfect…read moreand the binding was excellent. Highly recommended.

Best Ever!! I cant recommend any company more. From design, selection to installation. The…read moreprocess is simple, affordable and accomidating.

Impossible to contact via telephone or any other means. I suspect they may be out of business.read more

I needed new flooring and had dreaded the process for years. I truly put it off for 4-5 years…read morebecause of the work involved. It completely stressed me out thinking of physically moving everything out of my home & back in again. And when do you find time to do that? I went and talked to Angela about it. She took me through baby steps. I took samples home numerous times to make sure I made the right choice. She made the process a lot easier than I expected. It was still a lot of work, but so worth it in the end!