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    Monster Pawn Springfield

    3.4 (8 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    2 years ago

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    4 years ago

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    10 years ago

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    5 years ago

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    6 years ago

    they were so nice to me, 1st time at a pawn shop got great deal on selling old jewelry..staff very nice people!!

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    7 years ago

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    Pawn King - Springfield - Guns

    Pawn King - Springfield

    3.3(10 reviews)
    1.6 mi

    they had amamzing service. the girl helping me was amamzing. they also had huge selections of…read moreitems. all for a good value too! 10/10

    This situation started with my PS5, but I don't believe the real issue is the PS5…read more I had six items pawned at this location and regularly came into the store making extension payments. During that time, my PS5 somehow became separated from the other five items without anyone informing me that it was no longer being extended. The PS5 was in excellent condition, had its original box, a headset, and three games. I was later told it had been pulled and sold, then returned, and eventually resold. What bothers me most is how easily this apparently happened while I continued coming into the store and making payments. Nobody stopped me and said, "One of your items is different. You need to address this immediately." That's the explanation I still want. But there was another moment that made me look at this differently. While I was in the store, another customer nearby said that something similar had happened to her and then said, "What other choice do we have?" That question stuck with me. When large pawn corporations operate in communities where people may be using pawn services because they need cash and don't have many alternatives, transparency matters. Customers need to understand exactly where their payments are going, what items are covered, when something becomes delinquent, and what is going to happen to their property. I have contacted corporate and filed a BBB complaint because I want answers and accountability. I'm not claiming that I have personally proven a company-wide scam or that I know what every employee is doing. I am saying that my experience raised serious concerns, and I believe those concerns deserve to be investigated. The PS5 is just my experience. The bigger question is whether customers in our community are being given enough information and protection to understand what is happening to their property. If you use a pawn shop, keep every receipt, track every individual ticket, and don't assume Cash America might be worst than Monster Pawn. They have the same People giving 5star reviews like Jena and Whyte wolf just to shame a few.The slogan should be.. Come shop at Cash America -- where they scam their customer so they can give you the greatest deals!" Why pay full price when someone else already paid the price? "Monster Pawn got caught--now look into Cash America next. Same neighborhood, same kind of concerns. I'm dealing with it firsthand right now. " This situation started with my PS5, but I don't believe the real issue is the PS5. I had six items pawned at this location and regularly came into the store making extension payments. During that time, my PS5 somehow became separated from the other five items without anyone informing me that it was no longer being extended. The PS5 was in excellent condition, had its original box, a headset, and three games. I was later told it had been pulled and sold, then returned, and eventually resold. What bothers me most is how easily this apparently happened while I continued coming into the store and making payments. Nobody stopped me and said, "One of your items is different. You need to address this immediately." That's the explanation I still want. But there was another moment that made me look at this differently. While I was in the store, another customer nearby said that something similar had happened to her and then said, "What other choice do we have?" That question stuck with me. When large pawn corporations operate in communities where people may be using pawn services because they need cash and don't have many alternatives, transparency matters. Customers need to understand exactly where their payments are going, what items are covered, when something becomes delinquent, and what is going to happen to their property. I have contacted corporate and filed a BBB complaint and Illinois Attorney General fruad complaint because I want answers and accountability. I'm not claiming that I have personally proven a company-wide scam or that I know what every employee is doing. I am saying that my experience raised serious concerns, and I believe those concerns deserve to be investigated. The PS5 is just my experience. The bigger question is whether customers in our community are being given enough information and protection to understand what is happening to their property. If you use a pawn shop, keep every receipt, track every individual ticket, and don't assume that a payment made on your account automatically means every item is covered. a payment made on your account automatically means every item is covered.

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    Capital City Pawn & Jewelry - Fair price

    Capital City Pawn & Jewelry

    1.0(1 review)
    2.4 mi

    I spoke with Dan on the phone and he said he had a sick kid that he would meet me at 5:30 at his…read morebusiness. Mind you I drive 45 minutes to get there and he never showed snd didn't answer his phone. Saturday I finally talked to him and he aoolojized and asked me to drive in on Monday and he'd give me a little extra for my items for all the driving and hassle etc (he had me send pics prior to having me drive in ) Monday comes I drive another 45 min and get there he's not there whoever's working had me wait and while waiting she takes it upon herself to start inspecting my items and tell me how they aren't taking that stuff right now and I said well he's had me drive in twice after seeing pics and said he'd even give me more . Rude to say the least! Next he calls and asks me to come back Tuesday and again assures me he's give me even more for the same bs and I leave znd drive back a third time the 45 minutes and he's not there he had to run down the road so I wait a good thirty min outside. He gets there and looks at my items and says oh well I can get them for such and such online and hive me a real low ball offer and of course didn't offer me more he offered less than we originally tossed around and I leave and that was it. Not a reliable person and not a man of his word. whoever he's forgetting there is also super rude. not yo mention she's standing there cuddling dropping the f bombs in front of customers calls another employee that's male a P@$$? It was quite literally the worst experience with a business I've ever had. I wouldn't go there again if Dan was the last man on earth that could pay me for anything I owned! I don't know how they are even in business Horrible experience I wouldn't steer clear of house people Of I could give them zeto stars I def would I'd even go as far as to say I'd put them in the negative numbers for stars They suck! Dont waste your time it means nothing to him He seemed lije a straight crack head to me

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    Monster Pawn Springfield - pawn - Updated September 2026

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