Love this place, they have whatever instrument you need. The store in general has a 20-50% off the…read moreprices are very affordable. They have a really friendly staff working.

They have a large selection of quality instruments and tons of music books for all instruments and…read moregenre. You're guaranteed to walk out of the store with a great deal.

they had amamzing service. the girl helping me was amamzing. they also had huge selections of…read moreitems. all for a good value too! 10/10

This situation started with my PS5, but I don't believe the real issue is the PS5…read more I had six items pawned at this location and regularly came into the store making extension payments. During that time, my PS5 somehow became separated from the other five items without anyone informing me that it was no longer being extended. The PS5 was in excellent condition, had its original box, a headset, and three games. I was later told it had been pulled and sold, then returned, and eventually resold. What bothers me most is how easily this apparently happened while I continued coming into the store and making payments. Nobody stopped me and said, "One of your items is different. You need to address this immediately." That's the explanation I still want. But there was another moment that made me look at this differently. While I was in the store, another customer nearby said that something similar had happened to her and then said, "What other choice do we have?" That question stuck with me. When large pawn corporations operate in communities where people may be using pawn services because they need cash and don't have many alternatives, transparency matters. Customers need to understand exactly where their payments are going, what items are covered, when something becomes delinquent, and what is going to happen to their property. I have contacted corporate and filed a BBB complaint because I want answers and accountability. I'm not claiming that I have personally proven a company-wide scam or that I know what every employee is doing. I am saying that my experience raised serious concerns, and I believe those concerns deserve to be investigated. The PS5 is just my experience. The bigger question is whether customers in our community are being given enough information and protection to understand what is happening to their property. If you use a pawn shop, keep every receipt, track every individual ticket, and don't assume Cash America might be worst than Monster Pawn. They have the same People giving 5star reviews like Jena and Whyte wolf just to shame a few.The slogan should be.. Come shop at Cash America -- where they scam their customer so they can give you the greatest deals!" Why pay full price when someone else already paid the price? "Monster Pawn got caught--now look into Cash America next. Same neighborhood, same kind of concerns. I'm dealing with it firsthand right now. " This situation started with my PS5, but I don't believe the real issue is the PS5. I had six items pawned at this location and regularly came into the store making extension payments. During that time, my PS5 somehow became separated from the other five items without anyone informing me that it was no longer being extended. The PS5 was in excellent condition, had its original box, a headset, and three games. I was later told it had been pulled and sold, then returned, and eventually resold. What bothers me most is how easily this apparently happened while I continued coming into the store and making payments. Nobody stopped me and said, "One of your items is different. You need to address this immediately." That's the explanation I still want. But there was another moment that made me look at this differently. While I was in the store, another customer nearby said that something similar had happened to her and then said, "What other choice do we have?" That question stuck with me. When large pawn corporations operate in communities where people may be using pawn services because they need cash and don't have many alternatives, transparency matters. Customers need to understand exactly where their payments are going, what items are covered, when something becomes delinquent, and what is going to happen to their property. I have contacted corporate and filed a BBB complaint and Illinois Attorney General fruad complaint because I want answers and accountability. I'm not claiming that I have personally proven a company-wide scam or that I know what every employee is doing. I am saying that my experience raised serious concerns, and I believe those concerns deserve to be investigated. The PS5 is just my experience. The bigger question is whether customers in our community are being given enough information and protection to understand what is happening to their property. If you use a pawn shop, keep every receipt, track every individual ticket, and don't assume that a payment made on your account automatically means every item is covered. a payment made on your account automatically means every item is covered.

Super nice employees that work with you.!…read more Way better than Pawn King who act tough with customers

Went in here with some old cast iron skillets guy behind the counter just laughed I never got to…read moresit them down he never looked at them I still had them in my arms he said that small one he can buy at Walmart for like 5 bucks. The small one being a old Wagner Sidney -0- 1056 s. No Collector I know wants a mass produced cast iron skillet from Walmart but he never stopped what he was doing to even look at my items most definitely would not recommend

Amazing experience with Giganti Fine Jewelry--honestly couldn't have gone any smoother from start…read moreto finish. Ordering from long distance can always feel a little skeptical, but they are absolutely top-notch and made the entire process feel easy, comfortable, and trustworthy right away. Cara was incredible to work with! Super responsive, great communication, and just made everything effortless. Shipping was fast and seamless, and she made getting my watch way easier than I expected. Really appreciate everything. I would 100% recommend! Giganti is the place! - Troy

Josh Giganti did a fabulous job with helping me find my watch! He gave me the best deal out there!read more

Went in today to sell a couple oz of silver expecting to get maybe 75% of market price (around $85)…read moreand was happily surprised to be offered 91% instead ($107). They got me in and out in less than 5 minutes and gave me a more than reasonable offer. come here if you want the best price for your precious metals!

Came in for constitutional silver on two separate occasions. Both times, I was treated fairly, by…read morepolite, knowledgeable staff, in a clean shop with great prices. I will definitely be coming here more often.

Everything was amazing, I was having a pretty rough day and the young man behind the counter was so…read morecompassionate and so understanding and he was just great. Put a new screen on my phone and was so polite! Props to great employees

I believe they are the ONLY facility in town that you can walk into and actually have a key fob…read moreprogrammed for a vehicle. But like the car dealers the rate is nearly $150 for less than 10 minutes of work. No thinking involved just plug in a machine type in model and make of car wait for machine to download and transfer data to the fob. You could download a mp3 in nearly the same amount of time. So, 1 star for actually having a walk in facility and the 1/2 star for having the ability to program key fobs. 1/2 star for only person in Springfield that will even attempt to program it besides one other mobile key lock out companies.

Tammy was very informative, lots of choices and variety of billiard manufacturers for equipment,…read moreand other staff members were friendly and welcoming as well.

In all of the years I've played pool, Nielsen's Billiards is the best and most reliable retailer in…read morethe business. Every order is conscientiously packed and shipped to perfection. I've placed tons of orders with them and have never encountered an error. Joe and Tammy are great to work with. They even take time to offer professional advice on purchasing the right cue, shaft, or accessory. I highly recommend Nielsen's!

Great service, great repairs. Professional employees get your electronics fixed at a great rate and…read morein a reasonable time.

Fixed cell phone connection as requested. Changed cellphone protective screen without approval…read more Would not change back. Only accepted cash, would not accept credit card. Not recommended