I don't usually get upset, but... My car was repaired at Monroe's Frame and Collision in Portsmouth, OH after hitting a deer. My car came back to me with chips in the paint on the front bumper that were not there when the car was dropped off. The paint chips have a pattern to them as though the bumper was laid upon or placed against something that chipped it. I am being told these are rock chips, not possible. This car is hand washed and any paint chips touched up regularly. Unfortunately, I do not have a 'before' picture of the exact area for proof. VERY unsatisfied customer. read more