I recently participated in the Jingle Bell/Elf escape room at your establishment on Sunday Jan…read more12th. While I was excited to try out the escape room, unfortunately, the experience fell short of expectations.  Here are some specific concerns we encountered: 1. Some puzzles were either overly ambiguous or lacked logical connections, making it difficult to progress.  Example) My elementary age son finding the main key to the main puzzle box within 10 minutes. Another example, The helper elf not being able to physically solve the glass puzzle with our free puzzle pass,  and instead she just told us the code combination.  dr 2. The actual escape room lacked technology & fun surprises. My family loves escape rooms and this was the first one we have visited that didn't have a secret lock door that opened to another area or clue! No special lighting or music. All the clues were inside of literal boxes that had combination locks on them to open. 3. After solving the escape room with 25 mins left on the clock we were left disappointed with staff recommending we tip on the way out.   We were looking forward to a fun and challenging experience, but unfortunately, the above factors detracted from the overall enjoyment. I wanted to bring this to your attention, as I'm sure you strive to provide the best possible experience for all your customers.  I hope this feedback can be helpful for future visitors.

Absolutely amazing! My dnd group went and did the Buried room and it was a blast! The actor in the…read moreroom with us did an amazing job! The puzzles were the perfect level of challenge and the decorations were great! Only thing I wish I knew before hand was we could tip the actor, I don't have Venmo and didn't have cash on me so I wasn't able to tip. I'm gonna make sure that actor gets a tip the next time we go before we even get in the room!

I had been to one other escape room before this and it was kind of lame. This one had much better…read morethemes and puzzles - it was really fun! We did the circus themed one which we heard was the second hardest and I want to go back and do the zombie one which is supposed to be the hardest. I really liked that they gave us enough information that we could be engaged but it wasnt hard enough that we were ever totally lost.

Fun! Took my nephew here last night and although we didn't win the game we had a blast!…read more Workers were helpful when needed and let us stay a little longer since there was no one scheduled after us! Cool experience!

This was a very cool experience. Take a note that it does have to be scheduled in advance. Worth…read morethe wait though as we didn't realize it‍ team was very nice. Puzzles were the right amount of challenging. It's more of puzzles than a true escape challenge. Very fun!!

Peak escape room because the people were nice, the mezzanine was difficult but still fun, and there…read morewere a lot of plot twists. Overall I definitely recommend this escape room to anyone who is bored in the afternoon.

Went here with family in December over the holidays. My children and I have done over 10 escape…read morerooms in the past. This one wasn't very high tech and everything seemed like it had been used a million times. We needed lots of clues, but we did finish it under the 60 minutes. After we finished, the woman working showed us the rage rooms, which looked really cool.

I have not been to the escape room. But the Italian ice is…read moregood, the soft serve machine works, and way better prices and Dairy Queen. Friendly staff as well.

We did Adelina's Castle as a group of 8 adults and had a super fun time! Rey was our game master…read moreand she was super helpful. We would definitely recommend Clueless Escape Rooms!

A group of us just did the Bear Trap room! We all had such a great time! The game master Kim was…read morevery nice and helpful! The room was designed well and had great features! This game kept us on our toes the entire time! We really had to think as a team to complete it. I highly recommend this game and Clueless Escape Rooms! We will be back soon to play another game there!

Everything was great from the time we entered. We were even a warm welcome and when we left we had…read morean amazing time

Hands down, the BEST escape room I have ever been to. It's much more than just your regular escape…read moreroom. The theme is totally interactive and well thought through. I can't wait until the next theme is ready... We'll be there!

These are some of my favorite escape rooms in the country! I've done three of their rooms and all…read morehave had plenty of puzzles with varying levels of difficulty, and fun special effects. The staff is also super friendly and helpful. Love coming here, because I know it'll be a great experience!

Took my son and some of his friends here for his 11th birthday and had a blast! The game host was…read moreawesome and all the kids enjoyed all the details of the room!! We will definitely be back!