We have rented through Historic Hideaways over 20 times in the last 15 years. We keep coming back…read morebecause their properties are terrific, they are well located in safe areas, and Tim and the staff are responsive when a problem arises (which is almost never). We have rented large properties for the whole family for a month or more and small condos for short trips. Every experience has been perfect for the occasion. One of the best things about working with Historic Hideaways is that there are no hidden fees. When you request a booking, the cleaning fees are already included. We recommend Historic Hideaways to friends and family. My brother's family is now a regular Historic Hideaways customer, as well.

We went with Historic Hideaways to rent a large house in the Truman Annex. Their website is easy to…read moresearch and the people are easy to work with. The house was very clean and we had no problems with it. I would rent with them again.

This agency is renting out properties for under 28 nights even though they are not properly…read morelicensed that way. They use intentionally misleading and deceptive practices in their VRBO Listings which are non-refundable to try to trap people and steal from them. They do not disclose that they charge per person in the listings but they double the price on a property when you go from 1 to 2 people in a house that sleeps 18 people. Buyer beware if you are looking at one of their rentals. They are not credible.

We read on Yelp that the Best of Key West Rentals had a 2.3 rating and now we know why. The unit…read moreneeded a little TLC (toilet didn't flush right, faucet didn't turn off, need some paint, etc.). This was minor. Frustrating thing was we were put in an environment that was harmful to my wife and they refused to make any adjustment. We arrived at 4:30 pm. I was unloading the car while my wife took our dog for a walk. She walked about 100 feet and felt a burning in her throat and started coughing. She looked up at a POISON sign which stated the house was being fumigated for termites. (It was wrapped in a tent.) She headed back and wanted to leave. She was coughing for the next hour and then couldn't sleep for fear this would kick off her cancer. We left the following morning despite having the unit for two more nights. We asked for one night's refund ($317 out of $1800) but were told it was completely safe and therefore we would receive nothing. Very disappointing. Ironcially one of their poor Yelp reviews was that the house the people rented had termites and was being fumigated after they checked out. Now we're wondering if the house being fumigated near our rental was one of theirs. Hopefully these people will receive the same non-compassionate treatment from someone else in the future. Apparently they are consistent in providing that level of customer service. Would definitely not recommend.

and review Share your experience to help others…read moreReviews All pool26 condo18 clean18 place to stay13 +6 Sort by Most relevant Newest Highest Lowest rdb rdb Local Guide·15 reviews·14 photos Booked thru this agency 10/17-10/27, Arrived on 17th walked into unit living room tv was on with message box is loading, we paid no attention as we were unloading car walked into master bedroom ... More 1 Kevin Casteleyn 14 reviews·3 photos 2 years ago What an amazing experience! Steve & Chris have paid so much attention to detail and made us feel like family while staying at their beautiful home. Staying here is like being in an oasis within the oasis of Key West!! I'll be back soon. Thank you! Photo 1 in review by Kevin Casteleyn Photo 2 in review by Kevin Casteleyn Photo 3 in review by Kevin Casteleyn Robert Jeannotte Local Guide·30 reviews·5 photos 2 years ago Wow is all I can say. This place is like staying at a 5 star hotel but better. All the amenities of home but in beautiful Key West. Photo 1 in review by Robert Jeannotte Photo 2 in review by Robert Jeannotte Photo 3 in review by Robert Jeannotte Photo 4 in review by Robert Jeannotte Brenda Anthony 6 reviews·1 photo a year ago Wonderful experience. Convenient to everything. Easy Walk to Duvall Street. Grocery one block Clean. Private pool! Easiest checkout ever! Will definitely be back to this location. Photo 1 in review by Brenda Anthony rdb rdb Local Guide·15 reviews·14 photos 22 hours ago New Booked thru this agency 10/17-10/27, Arrived on 17th walked into unit living room tv was on with message box is loading, we paid no attention as we were unloading car walked into master bedroom cable box was on the floor unhooked, remote laying on bed with o batteries and back off remote, living remote batteries missing in both remotes spare bedroom box laying in floor disconnected as well. Called property management company spoke to Jaime Caballero, advised issues she said someone will be right over , a young guy showed up tinkered a few mins called in another guy, he tinkered a few then he called Jaime Caballero and advised not working. Jaime Caballero called said I'm making calls and cable.guy is gonna be there to resolve tonight. 4 hours later no TV, and then we are told cable guy will be there at 8a.m. Saturday morning . Uea I came on vacation to get up at 8 a.m. for your cable issue. 8:15 a.m. cable guy there total about 2.5 to 3 hours messing around finally gets all tvs working, in the process Jaime Caballero calls me I am thinking she is just checking in or saying she is doing something for the inconvenience, No she says what no call to say thank you, you were quick to call and complain, Really I NEED TO.THANK YOU FOR DOIMG YOUR JOB!!!! I DONT THINK SO!!! I responded I'll call when they finish, I have the phone on speaker, my 9 year old son , wife and daughter all standing there as well 2 friends from.next door, Jaime Caballero says what a f--kn D--k , a male in the back ground of her phone says you hung up before he heard you right, her response oh yea well GUESS WHAT SHE DIDNT I HEARD HER!!!!! I CALLED RIGHT BACK , I asked what did you call me her response what do you mean I replied with what she called me , she responds with oh no I was call the contractor I have working on my house that. My response thats why a male asked if you hung up before calling me that, she wanted to argue then, I terminated call. SHE IS UNPROFESSIONAL AND A TOTAL DISGRACE. If you do happen to rent from this place make sure not to deal with Jaime Caballero. True waste !!!!!!!!

We rented a month long vacation rental through this property management group. It was a harrowing…read moreexperience working with the owner of this business. She is EXTREMELY confrontational and threatened my husband and I (both in our 70's and experienced travers) with eviction for not following her protocol when we contacted her maintenance people, who had given us their number to call, directly with a serious concern. If our experience is typical of how she deals with clients I'm not sure how she stays in business.

Run away, don't walk!…read more Upon entering I asked to speak with someone concerning rentals. The question long term vs short term was asked by the assistant secretary and when I said long term and my wife said short the babyboomer behind the desk made a pissed off face, that was the first of many more to come in my short 2 minutes in the shop. Yes, it was more of a shop and not an office. Other offices that I visited after had desks and asked people to sit down and discuss their rental that they were looking for. Not here. I asked 2 more questions, BARELY got answers except for "we don't like to do that". So... Hi there.. I am the customer. You work for me.. You represent a client but want and need me to represent that client effectively. A short visit resulted in me just walking out. Disgusted and walking right into another (Historic Key West Vacation Rentals) which worked with me to find me many options that worked for me.. not them.

April 20, 2021- We rented a house in Key West for the month of March. Angela, Phil and the whole…read morestaff at Preferred Properties were efficient, attentive and informative. They deserve 5 stars! Eric and Janet Aronson

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Benjamin & Icon Realty have been wonderful in managing our Florida property. He is always…read moreresponsive and proactive in getting ahead of any issues. We appreciated the constant communication during the process of finding a tenant, as well as his frequent check-ins once the tenant moved in. Would absolutely recommend him!

I had to follow up and let people know how helpful this company was. I was looking for a place to…read morerent and frankly was getting tired of dead end listings. I called about a condo listed with Real Property and the guys there made it their business to make it as easy as possible from the time I called them, through the application process, and dealing with the homeowners association. They continue to be helpful even after we moved in when we had a minor issue with a leaky sink. We can make service requests and pay our rent online and it seems like there's always someone available to help. I think this should be the standard when renting a place. Thanks!

I'd been looking to rent a new home and RPM had a townhouse that was exactly what I wanted. The…read moreentire application/move-in process, from the first time seeing the home to the moment I moved in, was completely seamless. I was able to do almost everything online, which worked out great because of my busy schedule. Added plus, rent can be paid online and all maintenance can be requested online, too. Ana & Pedro were helpful and professional. Love my new place. I definitely recommend RPM Dade!!

New,modern &clean. Great amenities and I love that you can stay in the resort and don't even have…read moreto leave.You can cycle to the 7mile bridge with the free bicycle they have.It's dog friendly and they have different restaurants at sight.woke up in the morning to a beautiful sunset .I wiuld recommend don't forget your mosquito gel.Parking is very convenient and closeby to the rooms

I dealt with island Villa Rentals 10 years ago and I'm glad to see they are still in business. We…read moregot married at the sea ranch estate and it went great. Patti, was very pleasant to work with and very understanding. We still go by the rental property just to bring back some memories. Hopefully in the near future we can rent the property again for the weekend but this time with our kids