I thought it was just me but after reading the reviews I see that is was not. I was hospitalized for 2 months and half for pre term labor in 2020 When, I was released I contacted Dr. Monika Moni office several times for a refill on high blood pressure medicine . She never filled the prescription or called me back. My Obgyn filled it but stated I had to contact my primary physician to fill it . I told my obgyn that I am trying to contact my Dr but she will not respond. Professionally, my obgyn filled it until I found another primary care physician. read more

The other reviews are correct, dr Moni struggles with getting prescribed medications refilled and getting the dose correct. In short, I will not recommend this office to anyone unless they're looking for some added stress in their life. When I first started going to Dr Moni I was excited because she seemed to actually listen to me. The first couple of visits were decent. I'm not sure if maybe she got overwhelmed with having a new child or something else, but the quality of care and communication since January steadily declined. My prescriptions were not getting authorized to be refilled or the wrong dosage was being sent to the pharmacy. The pharmacy even commented on being surprised how hard the doctor is making it for me to get the medication the doctor prescribed. It felt like a game, changing my medication dosage every other week or simply ignoring the refill requests. This issue went on every time I needed a refill which lead to me having to ration my medication and go through periods of withdrawal which caused me to miss some work. I liked Jenna Stowers, she was always very courteous and quick to respond whereas I'd try to reach dr Moni for days or weeks and never hear back. The other nurses I spoke to on the phone were polite as well and did their best to help me, they were great. I was supposed to get a call from the office manager to discuss the numerous issues experienced but of course never heard from them. When speaking to a nurse, I asked what notes dr Moni had written down. Dr Moni told me completely different than the notes she had written down for me for appointments and referrals to dr tan which lead to other problems. I've never experienced so many problems with a Drs office before. I had coworkers warn me they had similar issues with dr Moni and I should've listened. If you're going to prescribe a medication that can't just be stopped, don't ignore the refill requests. When you go to a doctor, you expect to be cared for. This is not the case with this doctor sadly. I am disappointed in the lack of care received and lack of care about patient experience. I know there is a lot going on in the world and compassion fatigue is a thing, but please don't ignore your patients, I came here for help not a hard time. read more

If I could give less stars, I would. Staff is very nice and tries to be helpful, but Dr Moni seems to think that ADD meds should only be taken "while at work, and necessary". She's given me the runaround when it comes to getting script refills, after having been in the hospital for 2 weeks - where they don't allow you to take your own medications, leaving me with "extra" - so I delayed getting a refill while recovering from a failed reconstructive surgery, thinking that it would save me a little money. Dr. Moni, while very polite, also doesn't understand that sleep is not attainable for me without medications, and if chamomile/valarian root tea and melatonin would work for me, I wouldn't be stuffing pill after pill in my face. The latest insult was that I discussed getting meds from a therapist, but that I didn't have an appointment until the end of this month, AND that I would prefer to get scripts from her. Conveniently, this last part was forgotten, and I am without necessary medication until then. After a cancer diagnosis, this sort of treatment is the cherry on top, and I won't stand for it. I'll take my business elsewhere, and if you're going through some rough times, don't expect her to have any sympathy for your circumstance. read more

My Aunt , a Senior, is Diabetic and takes oral medication to help control her Blood sugars. Dr. Moni prescribed a medication for her Diabetes that cost too much money when my Aunt went to pick it up , and with limited income my Aunt was unable to afford. She contacted the office and informed them that it was too expensive, they told her it was her responsibility to call her insurance and find one that is more affordable. The office told her that Dr. Moni would not prescribe anything else just so she can say its too expensive. First of all, that is very unethical and unprofessional...not to leave out "Lazy". How is someone without knowledge of Diabetic medication supposed to call their insurance and ask which ones are cheaper..Makes no sense. This is not how a doctor should act to a patient. My Aunt was out of her Diabetic medication for weeks . This can cause severe medical issues and Dr. Moni should know better! She has kidney disease as well which can be negatively affected by the "Unethical treatment" that she was given by this "so called physician". She is supposed to take care of people.."That is her job!" She will be finding a new physician..unfortunately she had to pay for her medication due to her high blood sugars and the risks that went with not having it. However, now she will have to change medication again once she changes to a Physician that understands her situation and "works for his/her patients and knows why they became a physician in the first place" It states she has 10 years of experience ... Hmmm? read more