Dr Arzon was the first doctor I took my son to when we moved to Illinois. I had to get him set up…read morewith a new primary care doctor and a health confirmation for daycare. I wasn't pleased during or after the visit. I felt like she wasn't listening and she was telling me generic information. My son was potty training at the time and was doing well. He said he needed to go potty a few times, and since he was newly trained (3 months shy of 3 years old wearing pull ups at night only) so I excused us and took him. He couldn't go. He asked again towards the end of the appointment and Dr Arzon told him that her and mommy were talking and he needed to wait. He ended up having an accident. While discussing his medical history, I mentioned that I had been diagnosed with melanoma while I was pregnant and that is a cancer that can cross through the placenta, she pushed her husband's practice for me. My son also had previously had an episode of giant hives (almost a year before this visit in another state) and I mentioned it. She "diagnosed" him with something because he had dry skin ... it was winter. I paid our normal copay, then a few weeks later I got a bill for another copay. Because we had talked about the hives, she billed as another appointment because it wasn't "just a check up." I challenged that and they said "oh, someone coded it wrong" even though the second code had to do with the hives we had talked about in his history. I was originally told that if you talk about anything other than the check up, she can charge separately. I had already scheduled his 3 year old check up, so I gave her a second chance. I wanted to give her the benefit of the doubt that the way she talked to me was just because she tells all new patients the same thing. She didn't listen to me then and treated me as if I didn't know how to parent my child. That was the last time we went to her. We have a new doctor now that we like so far. I did the standard medical release form. Today I received a letter from Dr Arzon that she will release his records as soon as I paid $41.00 for them. I told them they could keep the records and I would just have the records sent from our doctors in another state from before we moved.

I'm really happy with Dr. Arzon and her staff. It is so easy…read moreto Schedule an appointment and she is lovely with my son!

Dr. Wade and her staff provided excellent care and service! I went in as a new patient and Dr. Wade…read morespent well over an hour discussing my medical history and what was going on with me. Her receptionist and medical assistant were also incredibly friendly and helpful. I can't recommend them highly enough!

If you want supplements, this is your place to go. But if you want knowledgeable care, you will…read morewant to steer clear of this place. Dr Wade offers less than the standard of care to her patients. Additionally, she and her staff have virtually no bedside manner. Short and snippy nurses, that barely make eye contact, they seem to be annoyed that patients are even there. A little smile goes a long way, especially when the patient obviously isn't feeling well. You won't get that in this place. Moving on to better doctors...

PA Amber Garwood is amazing. She is always on top of things and patiently answers all of my…read morequestions and concerns. Her recommendations are always on point and help me with my health issues. She offers solutions and options that make dealing with health problems less scary. More importantly PA Garwood instills hope and I always feel better after my appointments with her.

After dealing with these jokers for 13 years I finally had enough a few weeks ago. I have had…read morenothing but bad experiences with this Dr. office. To list a few..While in labor the SIU Dr. came in and told me to be a grown up about the pain. After three of their doctors were not able to deliver my daughter a Dr. from a different hospital had to come and save the day and the life of my baby. That morning I had an appointment with them and they failed to check me and missed obvious signs of being in labor. Another time my daughter fell out of bed and landed on a wooden book holder. It made a cut on her neck and SIU treated me as though I did something to her. I ended up bringing in the wooden book holder just to prove my point. I went in for chest issues and they misdiagnosed me with anxiety smh. Three weeks ago I make an appointment and tell them I believe I have a blockage in my intestines. They ignored my suggestion and sent me home with a misdiagnosis of acid reflux. Two days later I was rushed in for emergency surgery for a blockage in my intestines. Never ever again will I go to SIU!!!!

I happened to get a referral from DMH ER for Dr Tuan (I was still having very severe pain in my…read moreknee after being told from my previous Dr. I was healed and that previous Dr refused an MRI) The ER staff also recommended an MRI I am a workmans comp case and I'm aware they can be difficult and frustrating for Dr's and office staff to deal with. Dr Tuan and his staff have been patient and phenomenal in my process. It's the best referral from the hospital I could have been given. Dr Tuan really listened to my needs, issues and concerns. Recommended an MRI, thank god he did because I wasn't healed as previously told by another, was actually in pain for months, working for hours full time on my feet barely able to walk. I was able to get my MRI, have surgery and the next day after healing was night and day for my swelling leg. The swelling that I had for over 6 months in my knee was gone! I can't thank Dr Tuan enough for helping me I'm still in the healing/recovery process but I'm already happy with my results. Every office visit I've had the wait is decent. I would highly recommend this Dr to anyone

I've never been to this clinic before today. I tried calling them to see when I can be seen and the…read morephone lines were down, I found out later several in the day other businesses lines were down. I'm guessing due to the weather. I decided to just walk in and see what I could do as far as being seen or have to make an appt. Every staff member I met today, was kind and caring. They went above and beyond to get me seen the same day. They were compassionate in seeing I needed their help. I met with a nurse Becky to tell her what was going on and not one person rushed me through a visit. She was so nice and genuine. The Dr's Marty and Chris were extremely helpful, took their time. I didn't feel like another number to them, instead they thanked me for coming in and getting help several times. I will definitely be back and highly recommend this clinic

I received excellent care at this office, by the entire staff, including N.P. Angela Birdsell…read more They have made sure I received prescriptions, helping me locate medications that were in short supply at area pharmacies, They have even worked after hours on a Friday to assist me. They have treated me with care and compassion, reflecting the latest knowledge and using all available technology.

I would never go to this office. PA Angie Birdsell should be ashamed of herself, and her lack of…read moreeducation in pain management. She should be fired, sent back to school, and re-education may not be enough to help this rude woman. Having gone to this office with permanent medical conditions, and to be taken advantage of so they could try to run up the ins. bill and frequently schedule you for Dr. Injectables, they crossed the line. When a patient has permanent injuries and they just want to continue therapy, so they can function the best they can, and having already dealt with this injury for several years already, I know what I have to go through everyday in pain. I also know that my MRI records and Nerve panels clearly show my injuries. There was no compassion at this office, and I spoke of ill effects of anti-inflammatory meds and the long term issues that I am trying to avoid, and was treated terrible. She couldn't even read my medical history correctly and spoke to me irrationally throughout he visit. To top it off she even made me feel uncomfortable the way she touched me in the exam, and insisted on shaking my hand twice as she told me to go back to my primary doctor for my medication. She was really inappropriate and does not seem to belong in healthcare, she literally wanted to hurt me, and put me through more pain suffering. NEVER TRUST THIS OFFICE with your healthcare.