I do not ever take pain medication, other than Tylenol, and was not looking to have surgery (maybe repeat injections or ablation). I have had chronic pain in my neck and right shoulder for 35+years from arthritis complicated scoliosis, hypermobility, degenerative disc disease, osteoporosis, and slightly bulging discs. I saw her 3 times and vowed not to go back. I explained what I have been dealing with and for how long. She told me "that doesn't make sense" (I have several hot spots in my neck and shoulder that radiate), "that pain has nothing to do with your neck" (referred pain), and "you told me last time it was the other fingers" ( the pain is episodic and affects different areas depending on my activity). I stopped trying to explain at this point. She had not looked at my MRI before the appointment. When I went in the second time, she went through a list of spinal problems she saw in the MRI after a brief look. She told me there was nothing that should be causing my pain. She sent me to physical therapy, and I voluntarily went through 2 rounds. I have been to physical therapy many, many times over the years. It has been a wonderful tool, but it works temporarily. I have pain flares even while getting this therapy. I had a nerve ablation in three vertebrae several years ago, along with needling. This lasted me almost 15 years. At the final visit, I told her it had helped. She quickly discharged me (I already knew I would not continue with her). I thought I had done something wrong...Then I looked at her reviews. HonorHealth, as a healthcare system, has been a positive experience. The desk staff is friendly, as was the medical assistant. Hopefully, she treats her coworkers better than she treats her patients. read more

Terrible "doctor." She had no idea what was in my chart. Had to have her assistant show her my chart. She reviewed nothing prior to my visit and had no idea she spoke with me last month about my MRI. I told her I slipped and drank for seven days and got help and she took away my pain med (nothing big.) Between an MRI w pacemaker I have spent six hours working on these appts, all for nothing. She has no hippocratic oath. Awful. read more

I read her prior reviews and almost cancelled. I wish I did. She dies not listen and went a completely different direction than what I expected. I would not recommend and will not go back to her. Arrogant with terrible bedside. read more

This woman is absolutely awful. I read her reviews from several places and almost cancelled. I wish I had. I wasted a co-pay and time speaking with this woman. She does not listen and comes off as arrogant and crass. She seems like a google doctor. I suspect she gets her answers from her Clinical Decision Support Systems. I lasted about 15 minutes with here and told her she was not the doctor for me. She even scolded me for being a BJJ practioner. From around the web, she gets about a 3.0 in reviews that seems high. read more

I have been a patient of Dr. Torres for almost five years and have found her to be compassionate, thorough, plain-talking, and upfront. She doesn't always suggest a procedure if something can be attained through PT to start. She is kind, and her staff at Honor Health is top-notch. I called an hour ago with a question, and I looked at MyChart, and the call is already logged! i have complete trust in her and a, fortunate to have a caring physician/specialist such as her and her supporting team. read more

I recently saw Dr Monica Torres, Physical Medicine and Rehabilitation, who is with Honor Health Spine group now. My experience was very positive. She took the time to listen to me, review my spinal MRI and give me options. She answered my questions, was respectful, and helpful. And we came up with a plan of care that has been helpful. read more

Ms Torres, is one of the worst and heartless doctors I have ever had to go see. She won't give me my pain meds I had take for 10 years, and just argues about everything; I am 78 and will be going to a new doctor now. read more

Ms Torres is truly a poor excuse of a doctor. She displays an overwhelming sense of self importance, Extremely egotistical Based on her rude, disrespectful, and non compassionate treatment of patients I would suggest she give up being a doctor and go into a more fitting field, perhaps bill collecting where she can be nasty and rude. Her lack of knowledge is an embarrassment to all other doctors. She performed an ablation on me after the lidocaine wore off when I mentioned it to her she called me a liar. During that same procedure she was so rude to the staff I felt so bad for them no one should go to work and be mistreated. Patients, staff she's rude and disrespectful to everyone. She has no bedside manor her patient care is less than subpar. I have to agree with other reviews instead helping she created pain. I wouldn't recommend her for any medical treatment. read more

All the things I have read about Dr Monica Torres is True. Stay away from this person. When I went to Valley Pain she became my doctor when the doctor seeing me moved to Gilbert. She decided to eliminate my pain meds and have me wear a patch with some other pain relief medicine in it. I told I was doing well on my current meds, even doing slight exercising. I told her I take long baths and a patch will fall off in the water. Plus I sweat alot in summer, it would fall off. Many years ago. I have spinal stenosis in my cervical and lumbar. A hip replacement on the right side. I have scoliosis of the spine. My cervical spine has been operated on. This bitch could care less. She was nasty and rude whenever she was by me. In the beginning I would say Thank you as I was leaving, after she gave me an injection, she would Nothing. Something is wrong with her. Nasty read more

Fraud alert! Do not book this appointment... this hack and her office are a scam! Will give you an RX for some sort of snake oil/ Horizant that they make you sign a consent that you will not allow your insurance to be billed. The Med they give you is some sort of witch craft concoction and if you have actual pain they don't care. Torres is a quack and doesn't give a f#%k about you, especially if you are in pain. read more

Power happy BITCH. She maybe spent 5 minutes in the room with me and didn't even sit down. She simply called me a drug addict and cut my pain med in half. I have about a 30+ year history of neck and back pain. I was rear ended in the mid 80s and had a cervical spine surgery about 25 years ago which gave me no relieve. DO NOT WASTE YOUR TIME with this unprofessional. read more

Condescending "doctor" with no compassion. She is rude and disrespectful. She belittled my pain despite what MRIs depicted. Please go somewhere else. This "doctor" is under qualified and is in the wrong profession. read more

I saw monica back in 2017 for chronic pain issues that I've been dealing with for most of my adult life. My first and only visit with her, she had my MRI's and my x-rays together there with her. I stepped to get a closer look at the MRI and she abruptly turned her computer screen away from me and said, " You're not a doctor, you won't understand them anyway." After her 30 seconds of reviewing my MRI's, she turned to me and said "There is nothing here that's causing you pain, nothing in the MRI warrants any claim to the pain you say you have." I asked her straight out if she would please help me with some pain relievers. She said "the only reason you want pain relievers is because they make you feel euphoric." I told her that my doctor had reviewed my MRI's and told me that I had bone spurs, stenosis, arthritis, and bulged discs, she replied "He's not a surgeon so his review is wrong and doesn't count." Let's sum this up, monica called me a liar, she was condescending saying that I was not a Doctor and I cant understand my MRI, she never gave me a physical exam, she spent no real time reviewing the MRI's (the radiologist review had printed the abnormalities with the MRI's), she called me a drug addict, and she belittled and insulted my Doctor. If you go through my reviews, you may notice that I don't give a lot of negative reviews, and that is because I prefer to remain positive and spotlight great service or products. If I give a negative review, the person or business has had to really earn that, and monica has earned the number one spot in the negative reviews I give. She's not a good person and that is reflected in her practice. On a positive note, I have found the right doctors and today my pain is tolerable. My pain in the 2 years since I saw monica had increased to a point that I could no longer walk and I was seriously looking into filing for disability. My PCP took the reigns and found the help I needed. Thank you Dr. P....YOU ARE THE BEST!!!! As for you monica, be careful, you might really hurt someone one day. read more

So this doctor basically called my mother a liar and brought her to tears. My mom is a kind hearted beautiful 85 year old Christian woman suffering from stenosis and this doctor displayed no passion. She was very condescending to me and refused to listen to my mom or me. The staff was so kind and tried to console her. My mom was terribly shaken and saddened by the events of the day; and despite her pain, my mom is going to go to another pain center. The time it takes to see a new doctor and then treatment may take awhile but she would rather wait in pain than to be in the presence of this doctor. read more

Only a 10 minute online appointment. Did not review my extensive records prior to the appointment. Tried to sell me on experimental self pay procedures when I was calling about pain meds. Tried to push antidepressants on me! Didn't follow up. Had incorrect urine drug screen. Accused me of drinking alcohol in the am. Not a good MD out for the money and no bedside manner. Not recommended. read more

She was incredibly rude on the phone and would not assist in the matter described. She is completely against opioid therapy even after PT, surgery and other therapies have been completed. She is condescending, cold and speaks with authority rather than listening to THE PATIENT - the people who employ her. Her reviews say it all. After seeing her, not going back. I understand people abuse opioids, but there are also individuals who need them to function normally when alternative medicine and therapy has not worked fully. She is a terrible doctor. Do not waste your time. She treats all patients like addicts rather than understanding that sometimes there are needs for medication and every situation should be a case by case situation. read more

I saw Monica Torres at 1331 N 7th street at 3:00 on Tuesday. I have never been so insulted and treated with rudeness as I was today. She never listened to anything I was saying and basically called me a liar. I will follow up with the medical board and the insurance company. but this rude doctor who could not answer one medical question (gave her my medical records) needs to be addressed by her boss as she walked out of the room and suggested I was lying about my tramadol. She had no idea about my complaints and when ASKED IF SHE READ my reports she responded with you will not manipulate me and walked out of the room. I do hope someone addresses this complaint as I would not feel safe having her treat me or another patient. read more